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Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Vito,
A theme license is valid for life, so you don’t need to extend anything. Support periods do expire though, maybe that is what you are referring to?
If you need to update your theme, then please refer to the documentation: https://kriesi.at/documentation/enfold/theme-registration/, https://kriesi.at/documentation/enfold/theme-update/
Best regards,
RikardHey antonio,
You can buy as many licenses as you wish :-)
The process for buying a new license is the same as the first time.
Best regards,
RikardSeptember 16, 2024 at 9:53 am in reply to: Critical error Enfold – Updating woocommerce product #1467064Hi,
Thanks for that. We’re not sure what is causing this problem, but copying the content to a new product seems to be working as I wrote earlier. I know it might not be the best solution, but you might want to consider copying all the products to new ones. If that is not an option, then things still seem to be working even though the critical error occurs. I see that you have a lot of products so copying them all at the same time might not be good solution for now, but it could be done as they are updated. It takes less than a minute to copy the shortcodes to a new product.
Best regards,
RikardSeptember 15, 2024 at 9:16 am in reply to: The parent theme is missing. Please install the “enfold” parent theme #1467025Hi,
Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Woutski,
That element handles images only unfortunately. I guess you could screenshot your video and link to it though.
Best regards,
RikardHey antonio,
Please make sure that you have given the token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey condonp,
Could you post a screenshot highlighting the problem please?
Best regards,
RikardHi,
Great, I’m glad to hear that you found a solution and thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 14, 2024 at 10:30 am in reply to: image with overlapping content field with title, text and button #1466967Hey Peter,
Could you post a link to where we can see the elements in question please?
Best regards,
RikardHey Monika,
Could you posts links to where we can see the elements in question please?
Best regards,
RikardSeptember 14, 2024 at 10:28 am in reply to: How to get rid of the line above and under content sections #1466965Hi,
Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. I don’t think that there’s any way round that unfortunately, I’m guessing that a call is made for each pin so adding that many pins will affect load times for sure.
Best regards,
RikardHey inovashin,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know which demo you would like to import.
You could try importing the demo manually if you like: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Best regards,
RikardSeptember 14, 2024 at 10:18 am in reply to: site using version 5.7.1 unable to update to 6.0.4 #1466962Hi,
Great, I’m glad that we could help you out. Please open a new thread if you should have any further questions or problems.
We wish you a great weekend too :-)
Best regards,
RikardHey imagestudios,
Could you try updating the theme to the latest version (6.0.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardHi,
Thanks for that. I’m seeing 404 errors on the file in private, could you try reaching out to your hosting provider and check why that is please?
Best regards,
RikardSeptember 14, 2024 at 10:09 am in reply to: Trying to access array offset on false warnings? #1466959Hey Illingco,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. What happens if you remove the Google docs links from the menu?
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
We wish you a good weekend too :-)
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey renteriadiegos,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardSeptember 13, 2024 at 7:44 pm in reply to: How to get rid of the line above and under content sections #1466923Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.main_color { border-color: transparent; }
Best regards,
RikardSeptember 13, 2024 at 7:39 pm in reply to: site using version 5.7.1 unable to update to 6.0.4 #1466921Hey asc41,
Make sure that you are registered your theme license first of all: https://kriesi.at/documentation/enfold/theme-registration/. If the updates still don’t come through after that, then please try using this plugin instead: https://envato.com/market-plugin/
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardSeptember 13, 2024 at 11:38 am in reply to: How to get rid of the line above and under content sections #1466905Hey Peter,
Could you post a link to where we can see the actual elements please?
Best regards,
Rikard -
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