Page 87 – Support | Kriesi.at – Premium WordPress Themes

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September 15, 2024 at 9:16 am in reply to: The parent theme is missing. Please install the “enfold” parent theme #1467025

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 14, 2024 at 4:43 pm in reply to: adding a youtube video to my excisting gallery #1466993

Rikard
Keymaster

Hey Woutski,

That element handles images only unfortunately. I guess you could screenshot your video and link to it though.

Best regards,
Rikard

September 14, 2024 at 4:29 pm in reply to: Problemi con l'inserimento del token privato #1466991

Rikard
Keymaster

Hey antonio,

Please make sure that you have given the token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

September 14, 2024 at 10:34 am in reply to: Grid Row and background Image on Iphone #1466969

Rikard
Keymaster

Hey condonp,

Could you post a screenshot highlighting the problem please?

Best regards,
Rikard

September 14, 2024 at 10:31 am in reply to: Blog Datum #1466968

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution and thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 14, 2024 at 10:30 am in reply to: image with overlapping content field with title, text and button #1466967

Rikard
Keymaster

Hey Peter,

Could you post a link to where we can see the elements in question please?

Best regards,
Rikard

September 14, 2024 at 10:28 am in reply to: Delete border radius everywhere? #1466966

Rikard
Keymaster

Hey Monika,

Could you posts links to where we can see the elements in question please?

Best regards,
Rikard

September 14, 2024 at 10:28 am in reply to: How to get rid of the line above and under content sections #1466965

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 14, 2024 at 10:21 am in reply to: Google Maps element not loading in page editor #1466964

Rikard
Keymaster

Hi,

Thanks for the update. I don’t think that there’s any way round that unfortunately, I’m guessing that a call is made for each pin so adding that many pins will affect load times for sure.

Best regards,
Rikard

September 14, 2024 at 10:19 am in reply to: Unable to import demo #1466963

Rikard
Keymaster

Hey inovashin,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know which demo you would like to import.

You could try importing the demo manually if you like: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Best regards,
Rikard

September 14, 2024 at 10:18 am in reply to: site using version 5.7.1 unable to update to 6.0.4 #1466962

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please open a new thread if you should have any further questions or problems.

We wish you a great weekend too :-)

Best regards,
Rikard

September 14, 2024 at 10:16 am in reply to: Icon Flipbox Grid Linking Not Working #1466961

Rikard
Keymaster

Hey imagestudios,

Could you try updating the theme to the latest version (6.0.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

September 14, 2024 at 10:14 am in reply to: Enfold does not load the editor #1466960

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing 404 errors on the file in private, could you try reaching out to your hosting provider and check why that is please?

Best regards,
Rikard

September 14, 2024 at 10:09 am in reply to: Trying to access array offset on false warnings? #1466959

Rikard
Keymaster

Hey Illingco,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 14, 2024 at 10:08 am in reply to: Quick CSS in Footer and Accordion #1466958

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 14, 2024 at 10:07 am in reply to: Slider content initial slide not loading #1466957

Rikard
Keymaster

Hi,

Thanks for the update. What happens if you remove the Google docs links from the menu?

Best regards,
Rikard

September 14, 2024 at 10:05 am in reply to: Show number of comments per post in Masonry #1466956

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

We wish you a good weekend too :-)

Best regards,
Rikard

September 13, 2024 at 7:47 pm in reply to: Quick CSS in Footer and Accordion #1466925

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 13, 2024 at 7:46 pm in reply to: Enfold does not load the editor #1466924

Rikard
Keymaster

Hey renteriadiegos,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 13, 2024 at 7:44 pm in reply to: How to get rid of the line above and under content sections #1466923
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.main_color {
  border-color: transparent;
}
```
Best regards,
Rikard
September 13, 2024 at 7:39 pm in reply to: site using version 5.7.1 unable to update to 6.0.4 #1466921

Rikard
Keymaster

Hey asc41,

Make sure that you are registered your theme license first of all: https://kriesi.at/documentation/enfold/theme-registration/. If the updates still don’t come through after that, then please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

September 13, 2024 at 7:37 pm in reply to: Show number of comments per post in Masonry #1466919

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 13, 2024 at 11:38 am in reply to: Display tags without a link #1466906

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 13, 2024 at 11:38 am in reply to: How to get rid of the line above and under content sections #1466905

Rikard
Keymaster

Hey Peter,

Could you post a link to where we can see the actual elements please?

Best regards,
Rikard

September 13, 2024 at 11:25 am in reply to: Contact Form colour #1466903

Rikard
Keymaster

Hey kinnear,

Do you mean when submitting the form at the bottom of the front page?

Best regards,
Rikard

September 13, 2024 at 11:22 am in reply to: Drop shadow on masonry images #1466902

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 13, 2024 at 9:41 am in reply to: Display tags without a link #1466891
Rikard
Keymaster
Hey Michelmes,

Yes that should be possible, you could try this CSS argument:
```
pointer-events: none;
```
Best regards,
Rikard
September 13, 2024 at 9:40 am in reply to: Update problem #1466890

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 13, 2024 at 9:39 am in reply to: Critical error Enfold – Updating woocommerce product #1466889

Rikard
Keymaster

Hi,

Thanks for that. Why is it not possible to access the Appearance->Themes menu on your installation? Did you try running only the parent theme?

Best regards,
Rikard

September 13, 2024 at 9:31 am in reply to: Favicon not displaying on our Enfold website #1466888

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 2,581 through 2,610 (of 92,504 total)

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