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Hi,
Thanks for that. I tried importing the demo and it worked as expected, please review your site.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad to hear that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for that. What happens if you temporarily deactivate all plugins?
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RikardHi,
Thanks for the update. I’m seeing the file in private in the source code, is that correct? That is the file that has been set in the theme options as well.
Best regards,
RikardHey JaimBateman,
403 error means that it’s forbidden by the server, please try reaching out to your hosting provider and check why that is.
Best regards,
RikardHey condonp,
Did you create the page in question yourself using the Layout Builder and the Blog Posts element? If not, then please try doing so.
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad to hear that you found a solution. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Please try this CSS instead:
.avia_ajax_form input.button:active, .avia_ajax_form input.button:focus { border-color: #F69F29 !important; }
Best regards,
RikardHey Penelopey,
It doesn’t seem possible to login to your site. The WordPress login page is displaying an error message. Please let us know once it’s accessible again.
Best regards,
RikardSeptember 19, 2024 at 12:23 pm in reply to: Critical error Enfold – Updating woocommerce product #1467445Hi,
Thanks for the update, but it’s still working on my end. Please see the newly created product in private.
Best regards,
RikardHi,
Please try this plugin to see if the update comes through there: https://envato.com/market-plugin/
Best regards,
RikardHi,
Thanks for that. What happens if you upgrade your PHP version to 8.0 or higher?
Your site is running on an outdated version of PHP (7.2.34), which does not receive security updates and soon will not be supported by WordPress. Ensure that PHP is updated on your server as soon as possible. Otherwise you will not be able to upgrade WordPress.
What is PHP and how does it affect my site?
PHP is one of the programming languages used to build WordPress. Newer versions of PHP receive regular security updates and may increase your site’s performance. The minimum recommended version of PHP is 7.4.
Best regards,
RikardHi,
I can’t see any login details in this thread, please try posting them again.
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey maybelater,
Could you try updating the theme to the latest version (6.0.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. Also make sure that you are running the latest version of WordPress.
Best regards,
RikardSeptember 18, 2024 at 1:17 pm in reply to: Content column cut off Mobile version – Launch Website #1467309Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
We haven’t tested the theme with any plugins like that, so we don’t have any suggestions unfortunately.
Best regards,
RikardHi,
The code you are referring to has not been updated for almost 3 years, that means it’s likely not being maintained. Maybe you could try looking for an alternative plugin or solution?
Best regards,
RikardSeptember 18, 2024 at 9:38 am in reply to: Content column cut off Mobile version – Launch Website #1467295Hey Diana,
Please try changing the pixel value to 1000 for example.
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. I’m seeing a 500 internal server error on the file in private while trying to import a demo. Please try reaching out to your hosting provider and check why that is. If you would like to copy the content of the demo in manually using shortcodes, then we can try doing so. If you would like that, then please let us know which pages you would like from the demo. You could also try to install an SSL cerficate and change your site URL and location to https to see if that makes any difference.
Best regards,
Rikard -
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