Page 790 – Support | Kriesi.at – Premium WordPress Themes

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February 4, 2021 at 5:06 am in reply to: Urgent!! #1277520

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 4, 2021 at 5:03 am in reply to: Layout Builder Issues #1277514

Rikard
Keymaster

Hey didomedia,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 4, 2021 at 4:53 am in reply to: Vollbild-Slider – Button können nicht bearbeitet werden #1277511

Rikard
Keymaster

Hi cojaniz,

Thanks for the update. So everything is working as it should now then?

Best regards,
Rikard

February 4, 2021 at 4:47 am in reply to: Homepage gives 404 error #1277510

Rikard
Keymaster

Hi,

Thanks for the update and login details. I get this error message after logging in:

LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

Could you lift that restriction, or verify access to our account please?

Best regards,
Rikard

February 4, 2021 at 4:44 am in reply to: No Options for “Select a page to display as footer” in the Footer Section #1277509

Rikard
Keymaster

Hi,

Thanks for the update. So everything is working as it should now then? Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 4, 2021 at 4:42 am in reply to: Enfold only works with old jquery version? #1277506

Rikard
Keymaster

Hi,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 4, 2021 at 4:41 am in reply to: Remove social icons from main menu but leave them in headerbar #1277503

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 4, 2021 at 4:40 am in reply to: Reinstalling Enfold with New Credentials- Content Element Issues #1277502

Rikard
Keymaster

Hey didomedia,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 4, 2021 at 4:39 am in reply to: Mobile Menu Off – How to? #1277501
Rikard
Keymaster
Hey João,

So you only want to remove it on the page you linked to? If so then please try this in Quick CSS:
```
.home .av-burger-menu-main {
  display: none;
}
```
Best regards,
Rikard
February 4, 2021 at 4:36 am in reply to: New pages not found #1277500

Rikard
Keymaster

Hey ITPC,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also let us know how and where we can reproduce the problem you are having.

Best regards,
Rikard

February 4, 2021 at 4:29 am in reply to: Menu hover line #1277498

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. I’ll go ahead and close this thread for now then, please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 3, 2021 at 11:40 am in reply to: Gutemberg #1277318

Rikard
Keymaster

Hi Serena,

Enfold is compatible with Gutenberg, but the Enfold layout builder and the Gutenberg editor are separate from each other. If you create a new page then the Gutenberg editor will be active, and it you want to switch to the Enfold editor, the you can click the Advanced Layout Editor button at the top of the page.

Best regards,
Rikard

February 3, 2021 at 11:34 am in reply to: Enfold (4.7.6.4) > WordPress 5.6 #1277314

Rikard
Keymaster

Hi nbfc,

We are still not finished with the new version, but we working hard to get it available as soon as possible.

Best regards,
Rikard

February 3, 2021 at 11:19 am in reply to: Replete Updates? #1277311

Rikard
Keymaster

Hi Tim,

We are not supporting the Replete theme anymore, but you can download the latest version from the link in private.

Best regards,
Rikard

February 3, 2021 at 11:11 am in reply to: How to hide icon in one icon box #1277309
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.home #av-layout-grid-1 .iconbox_icon {
  display: none;
}
```
Best regards,
Rikard
February 3, 2021 at 11:04 am in reply to: Import von Demodaten "Einseitige Portfolio Demo" #1277307

Rikard
Keymaster

Hallo Detlef,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

LG,
Rikard

February 3, 2021 at 10:43 am in reply to: Reduce top and bottom margin in footer #1277302
Rikard
Keymaster
Hey Carlos,

Please try the following in Quick CSS under Enfold->General Styling:
```
#footer {
    padding: 0 30px;
}
```
Best regards,
Rikard
February 3, 2021 at 10:23 am in reply to: keine Beschriftung von Elementen #1277300

Rikard
Keymaster

Hi,

Thanks for the update. You can use the email in private, just remember to post the login details in private here in the thread, so that all moderators have access to them.

Best regards,
Rikard

February 3, 2021 at 10:19 am in reply to: file path to parallax-img with child-theme not correct #1277299

Rikard
Keymaster

Hi Katrin,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 3, 2021 at 10:05 am in reply to: Support and theme Update #1277295

Rikard
Keymaster

Hey Matteofiocco,

Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

February 3, 2021 at 9:57 am in reply to: Enfold Website #1277293

Rikard
Keymaster

Hi Alex,

Thanks for the update, please see private.

Best regards,
Rikard

February 3, 2021 at 9:44 am in reply to: Change color of WooCommerce star ratings #1277290

Rikard
Keymaster

Hi Sabine,

Please open a new thread and provide us with the new image which you want to use, and FTP login details to your site. Then we can add it for you.

Best regards,
Rikard

February 3, 2021 at 9:41 am in reply to: Blog text does not wrap/break in mobile #1277288
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
h1, h2, h3, h4, h5, h6 {
    word-break: break-word;
}
}
```
Best regards,
Rikard
February 3, 2021 at 9:35 am in reply to: Need very small column #1277286

Rikard
Keymaster

Hi,

Thanks for the clarification. I had a look at the image at the end, and I think you would only need 4 columns, as the dashed lines can be created with CSS. Please add the content to 1/4 elements, then we can help you out with CSS in order to create the dashed lines.

Best regards,
Rikard

February 3, 2021 at 9:29 am in reply to: grid line not responsive on mobile view #1277284

Rikard
Keymaster

Hi Simo,

Thanks for the login details. The Grid Row under the header looks fine on my end on mobile emulation using Chrome, could you post a screenshot of the problem please?

Best regards,
Rikard

February 3, 2021 at 9:16 am in reply to: Change the header size of the all ecommerce pages #1277283

Rikard
Keymaster

Hi,

Thanks for that. The login details you posted are not working though, please check and verify.

Best regards,
Rikard

February 3, 2021 at 9:12 am in reply to: Sidebar is too high with transparent header #1277282
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.av_header_transparency .sidebar_right {
  padding-top: 75px;
}
```
Best regards,
Rikard
February 3, 2021 at 9:06 am in reply to: Tolltip mobil, who can help me please! #1277280
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS instead:
```
.avia-tooltip.avia-icon-tooltip.avia-tt {
    left: 40px !important;
}
```
Best regards,
Rikard
February 3, 2021 at 9:04 am in reply to: Theme is not updating. #1277279

Rikard
Keymaster

Hi,

Thanks for the update, I’m glad that you found the culprit. We haven’t tested the theme with any plugins like that unfortunately, maybe you would try searching for an alternative plugin?

Best regards,
Rikard

February 3, 2021 at 8:53 am in reply to: Inhaltselement spezielle Überschrift nach Migration Webseite ohne Fkt. #1277277

Rikard
Keymaster

Hi,

Thanks for the update. Please give administrator rights to the account, so that we can access everything on your installation.

Best regards,
Rikard
Author

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Viewing 30 posts - 23,671 through 23,700 (of 93,423 total)

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