Page 772 – Support | Kriesi.at – Premium WordPress Themes

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March 4, 2021 at 8:02 am in reply to: Let Great Video Content Be Your Watchword – Hints and Tips #1285255

Rikard
Keymaster

Hi Sara,

Thanks for reaching out to us. We are not interested in your offer at the moment though.

Best regards,
Rikard

March 4, 2021 at 7:59 am in reply to: Postcontent element with background-color #1285254

Rikard
Keymaster

Hey Pixel_Production,

Sorry for the late reply. You would need custom CSS in order to achieve that, please post links to the pages in question, if you should need help with the CSS.

Best regards,
Rikard

March 4, 2021 at 7:51 am in reply to: Enfold – GTMetrix – "Blocking" problems #1285252

Rikard
Keymaster

Hi Mark,

I’m very sorry for the late reply. All the files which are loaded by the theme are needed, so I’m not sure there’s much to do about them. I do see that you haven’t activated file compression under Enfold->Performance though. If you activate that, then your site should load faster after that.

Best regards,
Rikard

March 4, 2021 at 7:46 am in reply to: Background images start off pixellated before loading #1285249

Rikard
Keymaster

Hi,

Sorry for the late reply. I tried checking your site again, but I can’t load it unfortunately. Please see private. How can we access it, in order to see the problem?

Best regards,
Rikard

March 4, 2021 at 7:44 am in reply to: WPML Spanish Mobile Menu Issues and More #1285247

Rikard
Keymaster

Hey ekam520,

Thanks for the login details, and sorry for the very late reply. It will be difficult to help you out unless we can access the backend of your site, would it be possible to get access? If so, then please post admin WordPress login details in private.

Best regards,
Rikard

March 4, 2021 at 7:36 am in reply to: Enfold / WooCommerce – How to place the brand name in front of the product title #1285243

Rikard
Keymaster

Hey Chris,

I’m very sorry for the late reply. Maybe you could use one of these hooks? https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

Best regards,
Rikard

March 4, 2021 at 7:30 am in reply to: Non editable input fields #1285241
Rikard
Keymaster
Hi @dillionline,

We’re very sorry for the late reply, we haven’t been able to locate the problem yet unfortunately. I’ve asked the rest of the team to have a look as well though. Please reply to this thread once you have read it, so that it gets added back to our support queue.

Best regards,
Rikard
- This reply was modified 5 years, 1 month ago by Rikard.
March 4, 2021 at 7:29 am in reply to: Non editable input fields #1285240

Rikard
Keymaster

Hi Thorsten,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

March 4, 2021 at 7:23 am in reply to: Page speed optimization #1285238

Rikard
Keymaster

Hey Lene,

I’m sorry for the late reply. We haven’t tested the theme with any plugins which perform the tasks which you are looking for unfortunately. I think you will have to go for trial and error, to see what works, and what doesn’t on your site.

Best regards,
Rikard

March 4, 2021 at 6:20 am in reply to: Styling of drop down menu cart widget #1285228
Rikard
Keymaster
Hi Verena,

I’m sorry for the late reply. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#top .dropdown_widget_cart ul.product_list_widget li a.remove {
    background: white !important;
    color: yellow !important;
    text-indent: 0 !important;
}
}
```
Best regards,
Rikard
March 4, 2021 at 6:07 am in reply to: Multiple Video Links on the Same Page #1285226

Rikard
Keymaster

Hi,

Sorry for the late reply. We have tried finding a solution for this, but we haven’t been able to get anything working unfortunately.

Best regards,
Rikard

March 4, 2021 at 6:05 am in reply to: Startpage of WPML Translation are different #1285225
Rikard
Keymaster
Hi Michael,

I’m very sorry for the late reply. It seems like this is only happening on the home page, correct? I’ve added this for you in Quick CSS:
```
.home .container_wrap_first {
  display: none;
}
```
And that seems to do the trick. Please review your site.

Best regards,
Rikard
March 4, 2021 at 5:55 am in reply to: unable to Eliminate Render-Blocking Resources #1285220

Rikard
Keymaster

Hi,

Thanks for the update, and sorry for the very late reply.

I’m glad that you found a caching solution which works for your site. We can’t really recommend any individual plugins, since they usually work differently on each site. Speed optimisation is usually trial and error, like in your case.

Best regards,
Rikard

March 4, 2021 at 3:43 am in reply to: background videos don't work on mobile URGENT! #1285206

Rikard
Keymaster

Hey Hamidechi,

Autoplay videos are not supported on mobile devices unfortunately. Please try hiding the element you are currently using, then use for example the regular Video element for mobile.

Best regards,
Rikard

March 4, 2021 at 3:39 am in reply to: Accordion titles #1285205
Rikard
Keymaster
Hi Gianluigi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
.js_active .av-elegant-toggle .toggler {
    padding: 35px 50px 30px 35px;
}
}
```
Best regards,
Rikard
March 4, 2021 at 3:36 am in reply to: Animation triggers to late #1285204

Rikard
Keymaster

Hey zeitraum_,

Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

March 3, 2021 at 10:29 am in reply to: Background video in color section isn't looping #1284978

Rikard
Keymaster

Hi,

Yes, please try that out.

Best regards,
Rikard

March 3, 2021 at 8:58 am in reply to: CSS for changing media player controls not working #1284972

Rikard
Keymaster

Hey gregcarrollLMG,

What exactly are you looking to target or modify? Please try to explain a bit further, or post a screenshot highlighting your intentions.

Best regards,
Rikard

March 3, 2021 at 8:55 am in reply to: Footer problem #1284971

Rikard
Keymaster

Hey merlijn,

The login details you posted are not working, please check and verify:

ERROR: Incorrect Username or Password

Best regards,
Rikard

March 3, 2021 at 8:34 am in reply to: change color caption title on slider #1284967

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Did you have any luck with the suggestions above @yampieters?

Best regards,
Rikard

March 3, 2021 at 8:32 am in reply to: Couldn't upload theme #1284966

Rikard
Keymaster

Hi metasecret,

Please share your purchase code with us in private, along with FTP login details. After that then we can try to upload the theme for you.

Best regards,
Rikard

March 3, 2021 at 8:01 am in reply to: ENFOLD default form without checking email #1284962

Rikard
Keymaster

Hey decode,

Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

March 3, 2021 at 7:58 am in reply to: Front end errors #1284961

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 3, 2021 at 7:48 am in reply to: Problem when using Enfold as a new theme on an existing site #1284960

Rikard
Keymaster

Hi Sara,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

March 3, 2021 at 7:47 am in reply to: SOLD OUT label on the WooCommerce Shop page #1284959
Rikard
Keymaster
Hey Tia,

Please try the following in Quick CSS under Enfold->General Styling:
```
span.now_sold {
    position: absolute;
    z-index: 2;
    right: 0;
    padding: 10px;
    background: mediumpurple;
    color: white;
}

p.out-of-stock {
    font-size: 22px;
    color: orange;
}
```
Best regards,
Rikard
March 3, 2021 at 7:42 am in reply to: Avia Page Builder displaying under left admin menu. #1284958

Rikard
Keymaster

Hi,

Thanks for the update. I’ve uploaded a development version of the theme for you, and full screen editing is now possible on your site. Please review it.

Best regards,
Rikard

March 3, 2021 at 6:36 am in reply to: Missing the contact form option in the advanced editor #1284956

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure why all those elements are missing unfortunately. Could you share FTP login details with us as well, so that we can try to upload a fresh copy of the theme for you please?

Best regards,
Rikard

March 3, 2021 at 6:22 am in reply to: Change style of table #1284952
Rikard
Keymaster
Hey edendesign7,

Please try the following in Quick CSS under Enfold->General Styling:
```
.main_color table {
    background: transparent;
}

.main_color tr:nth-child(even) {
    color: #000;
}
```
Best regards,
Rikard
- This reply was modified 5 years, 1 month ago by Rikard.
March 3, 2021 at 6:17 am in reply to: color section problme #1284951
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.container_wrap {
    border-top-width: 0;
}
```
Best regards,
Rikard
March 3, 2021 at 5:41 am in reply to: vimeo not working #1284945

Rikard
Keymaster

Hey gregcarrollLMG,

Which video are you referring to?

Best regards,
Rikard
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Posts

Viewing 30 posts - 23,131 through 23,160 (of 93,569 total)

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