Page 77 – Support | Kriesi.at – Premium WordPress Themes

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January 28, 2025 at 6:41 pm in reply to: Blank white page thru Advanced Layout Editor ? #1475937

Rikard
Keymaster

Hi,

Thanks for the update. Maybe you have a plugin in Firefox which is causing the problem?

Best regards,
Rikard

January 28, 2025 at 11:49 am in reply to: Easy Slider caption mobile view #1475919

Rikard
Keymaster

Hey John,

Thanks for the login. I’m not sure exactly what you are looking to achieve, could you try to explain your intentions a bit further please? Also, did you try to set smaller font sizes for the caption in the element options?

Best regards,
Rikard

January 28, 2025 at 9:59 am in reply to: Warning: fopen #1475912

Rikard
Keymaster

Hi,

Thanks for that. The log you sent only seems to contain notices and warnings, they are not actual errors and should not cause any problems on your site. The files referenced seems to be style sheets, so toggling the file compression options under Enfold->Performance might help. You could also try to activate or toggle the option to delete old CSS and JS files on the same page.

Best regards,
Rikard

January 28, 2025 at 9:55 am in reply to: Categorie Widget does not show kategories #1475911

Rikard
Keymaster

Hey Ralf,

I’m not sure that I fully understand the problem that you are having, could you post a link to where we can actually see it please? Also, did you check your setting under Enfold->Sidebar?You can set different sidebars for the blog and archive pages there.

Best regards,
Rikard

January 27, 2025 at 5:33 pm in reply to: 2. Lizenz Enfold Theme kann nicht installiert werden #1475870

Rikard
Keymaster

Hey gwo1,

That looks to be a WordPress error message, please try reaching out to your hosting provider for further help.

Best regards,
Rikard

January 27, 2025 at 5:32 pm in reply to: Ladevorgang der Website #1475869

Rikard
Keymaster

Hey edithfrei,

You can test your site and find suggestions on how to make it faster using a tool like this: https://pagespeed.web.dev/analysis/https-www-zumjungbrunnen-ch-new/3eemeq417y?form_factor=desktop

Best regards,
Rikard

January 27, 2025 at 12:33 pm in reply to: Update of your theme on existing site #1475860

Rikard
Keymaster

Hi,

Please register your theme license first of all, you might get the update on the backend if you do: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 27, 2025 at 9:34 am in reply to: Social media links/ icons? #1475854

Rikard
Keymaster

Hi,

Thanks for the update. Enfold doesn’t remove options from the WordPress menu, please try reaching out to your hosting provider to check if it’s controlled by them.

Best regards,
Rikard

January 26, 2025 at 12:28 pm in reply to: Mobile view product photo cropped off #1475812
Rikard
Keymaster
Hey bemodesign,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 479px) {
div .products .product a img {
  height: 400px !important;
}
}
```
Best regards,
Rikard
January 26, 2025 at 12:23 pm in reply to: increase font size of Subheading Text #1475811

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

January 26, 2025 at 12:21 pm in reply to: Upgrade from Enfold 4.2.1 to current version #1475810

Rikard
Keymaster

Hey Alex,

The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 26, 2025 at 12:21 pm in reply to: How to set up own website #1475809

Rikard
Keymaster

Hey Josephine,

Thanks for reaching out to us. We don’t have any general documentation on that subject unfortunately, but I’m sure that you can find useful resources if you search for them online.

Best regards,
Rikard

January 25, 2025 at 10:55 am in reply to: Change menu item font size? #1475772

Rikard
Keymaster

Hi,

Where can we see the elements in question?

Best regards,
Rikard

January 25, 2025 at 10:53 am in reply to: Mobile Menu font color won’t change #1475771

Rikard
Keymaster

Hey Tyler,

You can change that under Enfold->General Styling->Logo Area. You can also set it under Enfold->Advanced Styling.

Best regards,
Rikard

January 25, 2025 at 10:36 am in reply to: Warning: fopen #1475769

Rikard
Keymaster

Hi,

Please make sure that you have turned off debugging on the front end of your site: https://wordpress.org/support/article/debugging-in-wordpress/

Best regards,
Rikard

January 25, 2025 at 10:34 am in reply to: Elements are erased after saving #1475768

Rikard
Keymaster

Hi,

It’s in the content that has been added by you or other users, you only need to open the element options to do that. If you need further help, then please let us know on which page you are having this problem.

Best regards,
Rikard

January 24, 2025 at 9:20 pm in reply to: Contact Form – center submit button and styling checkbox #1475761

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your questions @tczubkowski_priv?

Best regards,
Rikard

January 24, 2025 at 9:18 pm in reply to: Elements are erased after saving #1475760

Rikard
Keymaster

Hey Real-Lize,

Please check your content before the elements start disappearing, it’s very likely that you have one or more open html tags in there.

Best regards,
Rikard

January 24, 2025 at 9:17 pm in reply to: Update theme to last version #1475759

Rikard
Keymaster

Hey Yves,

Please make sure that you have backups of your site before you update anything. https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

January 24, 2025 at 6:19 pm in reply to: Content Element Team Member, Social Icons not showing #1475753

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 24, 2025 at 6:19 pm in reply to: Issue with bottom of being cut off in Advanced Layerslider #1475752

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

January 24, 2025 at 5:59 pm in reply to: Partner/Logos – Column count depending on the resolution. #1475750

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 24, 2025 at 5:58 pm in reply to: Linking a sticky element #1475748

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 24, 2025 at 5:57 pm in reply to: Change color of only the bottom header section #1475746

Rikard
Keymaster

Hey SourceCreator,

I’m not sure that I fully understand your intentions. Please post a link to where we can see the element in question, and try to explain what you are looking to achieve a bit further.

Best regards,
Rikard

January 24, 2025 at 5:56 pm in reply to: enfold full width slider Caption Text size on mobile view #1475745

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 24, 2025 at 5:55 pm in reply to: Text on Form not showing #1475744

Rikard
Keymaster

Hi,

Thanks for the update. Where exactly is the text supposed to appear? You might be better off asking for support from the authors of the form in question.

Best regards,
Rikard

January 24, 2025 at 5:51 pm in reply to: Bug: PHP error when trying to edit image elements in Enfold Avia #1475743

Rikard
Keymaster

Hi,

Thanks for the update. So your solution solved the problem then?

Best regards,
Rikard

January 23, 2025 at 7:45 pm in reply to: Justify content with horizontal Gallery Element #1475682

Rikard
Keymaster

Hey Michael,

Could you post a link to where we can see the actual element please?

Best regards,
Rikard

January 23, 2025 at 7:45 pm in reply to: Socket height #1475681

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2025 at 7:44 pm in reply to: Add the URL of the current page to the form #1475680

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 2,281 through 2,310 (of 93,449 total)

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