Hi,

Thanks for the update, and sorry for the late reply. I tried out the form on the page in private, and it seems to be working fine on my end. Did you manage to find a solution for the problem? If not, then please let us know how we can reproduce the problem on our end.

Best regards,
Rikard

Hi,

Sorry for the problem, and for the late reply. The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

If you need help with the update, then please include FTP login details as well in private.

Best regards,
Rikard

Hi,

Sorry for the late reply. I tried checking your example page, but it gives me a 404 error. I created a new page, and previewed it. I can’t see any error messages on either the front or backend though.

If you should continue to have problems, then please update the theme to the latest version (4.8.1) to see if that helps: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then try to disable all plugins, to check for a conflict coming from any of them.

Best regards,
Rikard

Hey Matjaz,

Please try this CSS as well:

.main_menu ul ul {
  background-color: transparent;
}

Best regards,
Rikard

Hi Jean,

Sorry for the late reply. I’ve added this to your function.php file, in order to stop those videos which looks to be added by a playlist:

function popup_no_gallery() {
	if( is_single(7538) ) {
		?>
		<script type="text/javascript">
		(function($){
		$(window).load(function(){
			$('a.lightbox-added').magnificPopup({ 
				type:  'image',
				mainClass: 'avia-popup mfp-zoom-in mfp-image-loaded anchor-link',
				preloader: true,
				midClick: true,

				gallery: {
					enabled: false
				},	
			}); 
		});
		})(jQuery);
		</script>
		<?php 
	}
}
add_action('wp_footer', 'popup_no_gallery');

This will only apply to the post in private, please review it.

Best regards,
Rikard

Hi Kate,

Sorry for the late reply. I tried adding a comment to the post in question, but I’m seeing the same problem on my end as well unfortunately, but I’m not sure why it’s happening. I’ve asked the rest of the team to have a look as well. Please reply to this thread once you have read it, so that it gets added back to our support queue.

Best regards,
Rikard

Hi Verena,

Sorry for the late reply. Could you post admin WordPress login details in private, so that we can have a closer look please? Also please try reaching out to the authors of the code you are trying to use, to see if they can help you out. Our support is limited when it comes to third party code.

Best regards,
Rikard

Hi Scott,

Sorry for the late reply. I would strongly advise that you take out all text elements from your background images, as background images will never scale exactly as anticipated on all screen sizes. Some loss of image data is inevitable, when setting background images to cover the container element. If you want better control of the backgrounds, then I would recommend that you use separate sections for desktop and mobile, and use images which are better adapted for smaller screens in the sections which are shown on mobile.

If you don’t want to use separate sections, then you would have to use custom CSS. This should adjust the first section on the about page for example:

@media only screen and (max-width: 1024px) {
.page-id-31 #av_section_1 {
    background-position: top left;
}
}

And this will adjust the second section:

@media only screen and (max-width: 1024px) {
.page-id-31 #av_section_2 {
    background-size: cover;
}
}

You have added BR elements to your texts, that is why your text is breaking like that. Here’s an example:

How can we help your project’s success?

If you want to hide your added code for mobile and tablets, then you would need to use CSS like this:

@media only screen and (max-width: 1024px) {
h2 br, p br {
    display: none;
}
}

You might be better off removing the BR elements in your text though, and use CSS to align the text instead.

Best regards,
Rikard

Hi,

The box which flies out when you hover over the arrow has a semi transparent background, I’m asking if you want to make that background solid.

Best regards,
Rikard

Hi,

Thanks for the update. Did you try to disable all plugins? I’m asking since I cannot reproduce the problem on a local installation. The likely problem is that one or more of your plugins are adding items or columns, which takes all the space.

Best regards,
Rikard

Hey EWBailey354,

Sorry for the late reply. The login details you posted are not working, please check and verify.

Best regards,
Rikard

Hi,

Thanks for the update. I tried logging into your site again, but the login details are no longer working. Please check and verify, and post working login details in private.

Best regards,
Rikard

Hi,

Thanks for the update. Since you need different results on different pages, then a custom class wouldn’t help you much. You would need to use the page-id class, then followed by whatever the class or ID is for the section or element you are trying to target.

If you can’t even provide us with a link to where we can see the elements in question, then this is all the help we can provide you with.

Best regards,
Rikard

Hey Lidia,

The theme doesn’t have built in functionality for setting which image is to be used on social media platforms, you would have to use a plugin like you mentioned.

Best regards,
Rikard

Hi,

Thanks for the update. You can select to hide the breadcrumbs for each individual page in the Layout menu, on the page in question. I changed that for you on the home page.

Best regards,
Rikard