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Hey clairewhite2010,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMarch 19, 2021 at 7:24 am in reply to: Add a category page style page banner to regular page #1289098Hi,
I can’t see that happening on my end, please see screenshot in private.
Best regards,
RikardHi,
Sorry for the late reply. I’m not sure I understand your intentions, could you try to explain them a bit further, or post a screenshot highlighting what you would like to achieve please? Please also note that what you are asking for is a customisation, and our support for matters like that is limited.
Best regards,
RikardMarch 19, 2021 at 5:50 am in reply to: Block editor has another font size than advanced editor #1289095Hi,
Thanks for the video, and sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. The problems you had seems to be fixed on your site though?
Best regards,
RikardHi Joshnonny,
Sorry for the late reply. I’m unable to set a password unfortunately:
Your password reset link appears to be invalid. Please request a new link below.
Please set it for us, then post the login details in private.
Best regards,
RikardHi Robert,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey alexanderfiegl,
Sorry for the late reply. Please try the following in Quick CSS under Enfold->General Styling:
p.mailchimp-newsletter label.woocommerce-form__label-for-checkbox { display: inline; }Best regards,
RikardHi,
Thanks for the update, and sorry again for the late reply. I tried logging into your site, but the login token seems to have expired again. Please renew it, or post regular login details in private.
Best regards,
RikardHi Sebastian,
Sorry for the late reply. I’m not sure I understand this question fully:
Is there a way to edit the shortcode the same way as it is possible when it’s inserted initially?
Could you try to explain a bit further please?
Best regards,
RikardHi,
Thanks for the update. I checked your site on IOS, but I haven’t been able to find out why it looks different compared to Android unfortunately.
Best regards,
RikardHi Jeroen,
Thanks for the update. I’ve added this to your Quick CSS box, and it seems to be working:
.page-id-3954 #header .av-main-nav > li > a { font-weight: 100 !important; }Please review your site.
Best regards,
RikardMarch 18, 2021 at 12:39 pm in reply to: Masonry Gallery – Link Click doesn't work for "load moe" images #1288956Hi,
Thanks for that. I saw that you only had 3 images in the german gallery, so I added one more. Otherwise the load more button won’t show. The image I added seems to be working fine, and it loads the correct language as well. Am I missing a step in how to reproduce the problem you were having before?
Best regards,
RikardMarch 18, 2021 at 11:47 am in reply to: Benötige Hilfe bei der Anpassung für Mobile Geräte – Viewports? #1288934Hallo Kerstin,
1. Bitte versuchen Sie Folgendes in Quick CSS unter Enfold->General Styling:
@media only screen and (max-width: 767px) { span.milestone_icon { opacity: 1; -webkit-transform: scale(1); -ms-transform: scale(1); transform: scale(1); } }2. Ich bin mir nicht sicher, ob ich diese Frage verstehe. Könnten Sie bitte versuchen, etwas genauer zu sein? Wenn Sie Screenshots der Probleme haben, veröffentlichen Sie diese bitte in Ihrer nächsten Antwort.
3. Ich kann das mit Chrome auf einem Samsung A31 nicht reproduzieren. Siehe Screenshot privat. Da es auf Mobilgeräten keinen Schwebeflug gibt, ist das Verhalten im Vergleich zum Desktop etwas anders.
—Text above is translated from the test below—
Sorry for the late reply.
1. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { span.milestone_icon { opacity: 1; -webkit-transform: scale(1); -ms-transform: scale(1); transform: scale(1); } }2. I’m not sure I understand this question, could you try to be a bit more specific please? If you have screenshots of the problems, then please post them in your next reply.
3. I can’t reproduce that on my end using Chrome on a Samsung A31, please see screenshot in private. Since there is no hover on mobile, the behaviour is a bit different, compared to desktop.
LG,
RikardMarch 18, 2021 at 5:26 am in reply to: Getting shortcodes for content elements in WordPress Enfold Editor #1288880Hi,
Thanks for the update. I tried your shortcode on a local installation, and it works fine. It’s a header though, and I think you wanted testimonials? If to then you would have to locate that shortcode, and copy only that portion.
If you need further help, then please let us know which shortcode you want to copy, and post admin WordPress login details in private.
Best regards,
RikardHi Wolfgang,
Sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMarch 18, 2021 at 4:37 am in reply to: code snippet gets left out each time I edit resulting in improperly spacing #1288873Hi,
Thanks for the update. I can’t reproduce the problem on my end though, please see screenshot in private. The code is still there after I have saved, and when I select to edit the page again. Could you try to explain the problem a bit further please?
Best regards,
RikardMarch 18, 2021 at 4:29 am in reply to: AntiVirus warnings for Enfold theme – action necessary? #1288872Hi Sara,
I can’t see anything which should not be there in your report, you can ignore those warnings. If you should need further help, then please include admin WordPress login details to your site in private, so that we can have a closer look.
Best regards,
RikardHi Kristin,
Thanks for the update. I can’t see that on my end, or I might be misunderstanding you. Could you post another screenshot for clarification please?
Best regards,
RikardMarch 18, 2021 at 4:14 am in reply to: The website doesn't work after updating enfold 4.8.1 #1288863Hey TommasoCarmenati,
Thanks for the login details, and sorry for the late reply. I can’t see anything obviously wrong with your site, could you try to explain the problem you are having a bit further please?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Please enable debug mode, so that we can copy the content of the page to a test page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
There is a 403 error on the admin-ajax.php WordPress file on the page, you might want to reach out to your hosting provider, to see if they can see why the server is responding with that error code.
Best regards,
RikardHi,
Sorry for the late reply. Please refer to this: https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile
Best regards,
RikardHi sorencph,
There is no option for that in Icon Grid element unfortunately, so you would need custom code to achieve that. If you need help with that, then open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for that. I’m not sure I understand what you are looking to change though, is it that you want to align the REALIZZIAMO ANIMAZIONI 3D DI ALTA QUALITÀ header and paragraph to the center on mobile?
Best regards,
RikardHi,
Thanks for the update, and sorry for the late reply. I can’t see the image from your original post on the actual site, where exactly is it located?
Best regards,
RikardHi,
Sorry for the late reply. I’m not sure if that is possible, but the WooCommerce documentation might help you out? https://docs.woocommerce.com/document/woocommerce-shortcodes/
Best regards,
RikardHi,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMarch 18, 2021 at 3:28 am in reply to: Custom Elements Group or Site for centralized editing? #1288848 -
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