Forum Replies Created
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Hey LaSpezia82,
Thanks for the login details. Could you try updating your PHP version to 7.2 or higher, to see if that changes anything please? If not, then please try to deactivate all plugins, in order to check for a possible conflict. If that doesn’t help either, then please activate debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you, if you give us permission to do so.
Best regards,
RikardApril 13, 2021 at 8:03 am in reply to: Woocommerce Cart , Update and Delete Button donst work #1294038Hi,
Thanks for the update. It’s very unlikely that this is a theme error, does the same thing happen if you activate a default WordPress theme for example?
Best regards,
RikardHey binyamin2,
The login details you posted are not working, please check and verify:
Unknown username. Check again or try your email address.
Best regards,
RikardHey creativeopole,
Thanks for the screenshot. It might be possible to create what you are looking to achieve, but it would take a lot of time to develop it, and it would be out of scope of theme support unfortunately.
Best regards,
RikardHi henninglehmkuhle,
Thanks for that. What exactly do you want to change in your menu?
Best regards,
RikardApril 13, 2021 at 6:46 am in reply to: Why is there an import/export function if it doesnt import/export? #1294030Hi Christian,
What exactly are you importing to and from? From another site, or from a parent theme?
Best regards,
RikardHi Veronika,
Please try the following in Quick CSS under Enfold->General Styling:
#socket .sub_menu_socket { float: left; } #socket .copyright { float: right; } #avia3-menu a:hover { text-decoration: none; }I’m not sure if the logo would be possible, but we can try it out if you let us know which image you want to use.
Best regards,
RikardApril 13, 2021 at 6:38 am in reply to: Adding animated gif next to the social media icons header #1294028Hey Veloryana,
Please try the following in Quick CSS under Enfold->General Styling:
div.av-burger-overlay { opacity: 0.95; }Best regards,
RikardHi Jason,
I checked your site in Iphone 8 emulation, but I can’t see any problems there. Do you know which browser was used? Also please share the screenshot of the problem with us, if possible.
Best regards,
RikardHi nateshiyer,
Did you manage to find a solution for your problem? Thanks @guenni007 for helping out.
Best regards,
RikardHey ChristophPribil,
I can’t see any problems on my end, all your links look to be functional. Could you try to explain the problem a bit further please?
Best regards,
RikardHi Filip,
You can customise the search template if you copy search.php to your child theme. If you need more help, then please try to specify your intentions a bit further.
Best regards,
RikardHey lisaantoniaa,
Thanks for the login token. Could you post a link to where we can see the problem images as well please?
Best regards,
RikardApril 12, 2021 at 12:04 pm in reply to: Avia Layout Builder – Image Element, Buttons, Special Headings won't load #1293919Hey mcbaile,
Thanks for the login details. Could you try updating your PHP version to 7.2 or higher, to see if that helps?
Best regards,
RikardHey chartinboy,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardApril 12, 2021 at 11:58 am in reply to: Avia merged Styles.css – unable to remove 80% unused CSS! #1293915Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHey mclweb,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Jennifer,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardApril 12, 2021 at 11:21 am in reply to: Error when trying to save a Button Row as Custom Element #1293900Hey AlexR,
The login details you posted are not working, please check and verify.
Best regards,
RikardHey JantienM,
You can inspect each of the elements in your browser, then you will see that each hotspot has a unique class. This is an example which will move the first one:
.av-image-hotspot-1 { left: 39% !important; }Best regards,
RikardHey Mickey,
Thanks for reaching out to us. We are not accepting guest posts at the moment though.
Best regards,
RikardApril 12, 2021 at 6:52 am in reply to: Product categories and product tags are set to noindex #1293856Hey profumopuntoit,
That looks like the default mega menu which comes with the theme. If you are having problems with creating a mega menu, then please let us know what you are having problems with specifically.
Best regards,
RikardApril 12, 2021 at 6:50 am in reply to: Product categories and product tags are set to noindex #1293854Hey profumopuntoit,
Please try setting the Meta tag “robots” setting to use the plugin settings under Enfold->SEO Support.
Best regards,
RikardHey DRONE-ARDECHE,
Which version of the theme are you running? Please make sure that it’s the latest one (4.8.1) first of all: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Please note that the plugin in question is not officially supported by the theme, so out support is limited.
Best regards,
RikardHi,
That doesn’t look theme related, so I’m not sure why you are getting that message unfortunately. Did you try performing general debugging, like disabling all plugins?
Best regards,
RikardHi,
It still works on my test installation. I’m not sure how we can help you out further with this?
Best regards,
RikardHi,
I’m not sure I understand the problem you are having, what exactly is responsible for sending the missing information? If the same problem happens when you are not running Enfold, then the problem is not theme related, and out support is limited when it comes to problems with third party plugins or code.
First off, I would suggest that you update all your plugins, the theme, and WordPress. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardApril 12, 2021 at 5:17 am in reply to: How to add a product carousel on the single product page #1293833Hey Osman30,
I can’t view the product page you linked to, it only redirects to the home page. If you want more freedom in your single product pages layout, then you can try using the Layout Builder to create them.
Best regards,
Rikard -
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