Page 734 – Support | Kriesi.at – Premium WordPress Themes

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April 23, 2021 at 7:08 am in reply to: Javascript not working for character counter in Contact Form #1296208

Rikard
Keymaster

Hey lisa,

Is that added using a plugin or third party code? Our support is limited when it comes to debugging third party solutions, and the theme cannot be compatible with all plugins or third party code.

Please try reaching out to authors of the code first of all, to see if they can help you out.

Best regards,
Rikard

April 23, 2021 at 7:04 am in reply to: Burger menu to the left #1296207

Rikard
Keymaster

Hi sitesme,

It works as designed, it’s not a bug.

Best regards,
Rikard

April 23, 2021 at 7:03 am in reply to: Easy Slider Caption Alignments #1296205
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.avia-slideshow .avia-caption {
    left: auto;
    right: 0;
}
```
Best regards,
Rikard
April 23, 2021 at 6:58 am in reply to: background image on second #1296202

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 23, 2021 at 6:56 am in reply to: Horizontal timeline shifting and being cut off #1296200

Rikard
Keymaster

Hey mikeens,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

April 23, 2021 at 6:52 am in reply to: FireFox — Image Option PopUp Not Working #1296199

Rikard
Keymaster

Hey John,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 23, 2021 at 6:48 am in reply to: Insert "Tab Element" or "Text Block" with extra code in the content area #1296197

Rikard
Keymaster

Hi Joan,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know how we can reproduce the problem on your actual site.

Best regards,
Rikard

April 23, 2021 at 6:46 am in reply to: Transparency logo bug after latest update #1296196

Rikard
Keymaster

Hey Kaloyan,

We haven’t heard of this happening on any other installations, so it might be a local problem on your site. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 23, 2021 at 6:18 am in reply to: Result First in search results #1296191

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out, thanks for the kind feedback :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 23, 2021 at 6:17 am in reply to: Different menu for different languages #1296189

Rikard
Keymaster

Hi longip,

Thanks for the update. So everything is working as it should now then? Please let us know if you should need any further help on the topic.

Best regards,
Rikard

April 23, 2021 at 6:10 am in reply to: Cookie message jumping in and immediately out #1296187

Rikard
Keymaster

Hi Andreas,

Thanks for the update, I’m glad that you found the cause of the problem. We can’t really debug third party plugins unfortunately, maybe you could try reaching out to WP Rocket support, to see if they can help you out?

Best regards,
Rikard

April 23, 2021 at 6:07 am in reply to: Alternate Menu for Mobile #1296185

Rikard
Keymaster

Hi,

It might be related to jQuery yes, maybe you could check if you have any functions which is altering jQuery in any way?

Best regards,
Rikard

April 23, 2021 at 6:04 am in reply to: Enormous line heights in the menus – can't add line breaks #1296183

Rikard
Keymaster

Hey larosadigital,

Thanks for the login details. It might be possible to insert the image in some other way. Could you post a link to the image in question, and let us know which menu item you want to add it to?

Best regards,
Rikard

April 23, 2021 at 5:25 am in reply to: full width submenu #1296177

Rikard
Keymaster

Hi,

I’m not sure I understand what you are looking to achieve, could you try to explain the problem you are having a bit further please?

Best regards,
Rikard

April 23, 2021 at 5:21 am in reply to: PORTFOLIO POST – 3 videos or more causes problem when encased in 2/3 column #1296176

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Did you try out the suggestion above @premedia? If that doesn’t help, then please share admin WordPress login details with us in private, so that we can have a closer look.

Best regards,
Rikard

April 23, 2021 at 5:17 am in reply to: Portfolio Masonry – polylang – 3 sprachen #1296175

Rikard
Keymaster

Hi Monika,

The login details you posted are not working, please check and verify.

Unknown username. Check again or try your email address.

Also please let us know how we can reproduce the problem you are having on your actual site.

Best regards,
Rikard

April 23, 2021 at 5:03 am in reply to: Come posso modificare le voci dei menu a tendina della pagina Shop ? #1296173

Rikard
Keymaster

Hi,

Thanks for the update. Please refer to this: https://shopitpress.com/blog/woocommerce-setup/manage-woocommerce-product-sorting-options/

Best regards,
Rikard

April 23, 2021 at 4:56 am in reply to: Non si vede nella visione Mobile nella pagina Shop la sidebar Shop Overview Page #1296172
Rikard
Keymaster
Hi,

I edited the CSS for you a bit, and it’s applying now. Please review your site.
```
@media only screen and (max-width: 767px) {
.woocommerce-shop .sidebar {
    display: block !important;
}
}
```
Best regards,
Rikard
April 22, 2021 at 11:45 am in reply to: Enable Clocking Between Portfolio Entries #1296009

Rikard
Keymaster

Hey raisonbrands,

You can set that under Enfold->Blog Layout. Look for the Single Post Navigation option.

Best regards,
Rikard

April 22, 2021 at 11:43 am in reply to: Themeforest key #1296004

Rikard
Keymaster

Hi Alex,

Do you have the purchase code? If so, then we can check if the license has been used to register on our support forum. We can’t help you out with transferring ownership though, you would have to reach out to Envato/Themeforest if you need help with that.

Best regards,
Rikard

April 22, 2021 at 11:37 am in reply to: Foglio di stile mancante. #1296001

Rikard
Keymaster

Hi Giulio,

Are you seeing that under Appearance->Themes? If so, then it’s likely that you have folder in there which doesn’t contain the required files for a theme. You can remove the folder in question if you navigate to the theme folder via FTP.

Best regards,
Rikard

April 22, 2021 at 11:33 am in reply to: Avia Layout Builder – Preview Box #1296000

Rikard
Keymaster

Hi,

Thanks for the clarification. You can disable that under Enfold->Layout Builder.

Best regards,
Rikard

April 22, 2021 at 8:12 am in reply to: Center logo in left sidebar menu #1295951
Rikard
Keymaster
Hey Jose,

Please try wrapping it in a media query, like so:
```
@media only screen and (min-width: 768px) {
/* Centrar logo sidebar left */
.html_header_sidebar #top .logo {
    float: none;
    margin-left: auto;
    margin-right: auto;
    width: 201px;
}
/* Tamaño logo*/
.html_header_sidebar .logo {
padding: 9px;
width: auto;
}
.logo img {
margin-top: 10px;
margin-bottom: 25px;
}
}
```
Best regards,
Rikard
April 22, 2021 at 8:10 am in reply to: problems inserting buttons in block text y ALB #1295950

Rikard
Keymaster

Hi,

Thanks for the update. I created a test page, please see private. I can’t see any problems on that page though, could you let us know exactly how to reproduce the problem that you are seeing on your end please?

Best regards,
Rikard

April 22, 2021 at 7:19 am in reply to: Masonry Portfolio – Text Size on image file names (captions) #1295942
Rikard
Keymaster
Hey sitesme,

Please try the following in Quick CSS under Enfold->General Styling:
```
h3.av-masonry-entry-title {
  font-size: 18px;
}
```
Best regards,
Rikard
April 22, 2021 at 7:03 am in reply to: Adjust spacing and remove borders/shadows on tabs #1295939
Rikard
Keymaster
Hey fkm,

Please try the following in Quick CSS under Enfold->General Styling:
```
#geschaeftsfuehrung-content p, #geschaeftsfuehrung-content .tab_inner_content {
  margin-top: 0;
}

@media only screen and (max-width: 767px) {
#geschaeftsfuehrung-content .tabcontainer {
    border-color: transparent;
}
#geschaeftsfuehrung-content .tab_content {
    box-shadow: none;
}
}
```
Best regards,
Rikard
April 22, 2021 at 6:35 am in reply to: Making icon sizes different, for each icon #1295935

Rikard
Keymaster

Hi Max,

Could you post a link to where we can see the icons in question please?

Best regards,
Rikard

April 22, 2021 at 6:33 am in reply to: colorsection background image smaller in mobile view #1295934
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#therapieangebote {
  background-attachment: inherit !important;
}
}
```
Best regards,
Rikard
April 22, 2021 at 6:27 am in reply to: change default caption from h2 to h1 on Easy Slider #1295932

Rikard
Keymaster

Hi,

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

April 22, 2021 at 6:14 am in reply to: main menu, left side and secundari menu in top #1295931

Rikard
Keymaster

Hi,

There’s nothing like that in the theme by default unfortunately, but I think you should be able to add the URLs of those pages into your menu manually?

Best regards,
Rikard
Author

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Viewing 30 posts - 21,991 through 22,020 (of 93,569 total)

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