Forum Replies Created
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AuthorPosts
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Hey Marcel,
I can’t load your site at all on my end, please see private.
Best regards,
RikardApril 23, 2021 at 7:08 am in reply to: Javascript not working for character counter in Contact Form #1296208Hey lisa,
Is that added using a plugin or third party code? Our support is limited when it comes to debugging third party solutions, and the theme cannot be compatible with all plugins or third party code.
Please try reaching out to authors of the code first of all, to see if they can help you out.
Best regards,
RikardHi,
Please try this CSS instead:
.avia-slideshow .avia-caption { left: auto; right: 0; }Best regards,
RikardHi,
Great, I’m glad that you got things working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey mikeens,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHey John,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardApril 23, 2021 at 6:48 am in reply to: Insert "Tab Element" or "Text Block" with extra code in the content area #1296197Hi Joan,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know how we can reproduce the problem on your actual site.
Best regards,
RikardHey Kaloyan,
We haven’t heard of this happening on any other installations, so it might be a local problem on your site. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that we could help you out, thanks for the kind feedback :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi longip,
Thanks for the update. So everything is working as it should now then? Please let us know if you should need any further help on the topic.
Best regards,
RikardHi Andreas,
Thanks for the update, I’m glad that you found the cause of the problem. We can’t really debug third party plugins unfortunately, maybe you could try reaching out to WP Rocket support, to see if they can help you out?
Best regards,
RikardHi,
It might be related to jQuery yes, maybe you could check if you have any functions which is altering jQuery in any way?
Best regards,
RikardApril 23, 2021 at 6:04 am in reply to: Enormous line heights in the menus – can't add line breaks #1296183Hey larosadigital,
Thanks for the login details. It might be possible to insert the image in some other way. Could you post a link to the image in question, and let us know which menu item you want to add it to?
Best regards,
RikardHi,
I’m not sure I understand what you are looking to achieve, could you try to explain the problem you are having a bit further please?
Best regards,
RikardApril 23, 2021 at 5:21 am in reply to: PORTFOLIO POST – 3 videos or more causes problem when encased in 2/3 column #1296176Hi,
Thanks for helping out @guenni007 :-)
Did you try out the suggestion above @premedia? If that doesn’t help, then please share admin WordPress login details with us in private, so that we can have a closer look.
Best regards,
RikardHi Monika,
The login details you posted are not working, please check and verify.
Unknown username. Check again or try your email address.
Also please let us know how we can reproduce the problem you are having on your actual site.
Best regards,
RikardApril 23, 2021 at 5:03 am in reply to: Come posso modificare le voci dei menu a tendina della pagina Shop ? #1296173Hi,
Thanks for the update. Please refer to this: https://shopitpress.com/blog/woocommerce-setup/manage-woocommerce-product-sorting-options/
Best regards,
RikardApril 23, 2021 at 4:56 am in reply to: Non si vede nella visione Mobile nella pagina Shop la sidebar Shop Overview Page #1296172Hi,
I edited the CSS for you a bit, and it’s applying now. Please review your site.
@media only screen and (max-width: 767px) { .woocommerce-shop .sidebar { display: block !important; } }Best regards,
RikardHey raisonbrands,
You can set that under Enfold->Blog Layout. Look for the Single Post Navigation option.
Best regards,
RikardHi Alex,
Do you have the purchase code? If so, then we can check if the license has been used to register on our support forum. We can’t help you out with transferring ownership though, you would have to reach out to Envato/Themeforest if you need help with that.
Best regards,
RikardHi Giulio,
Are you seeing that under Appearance->Themes? If so, then it’s likely that you have folder in there which doesn’t contain the required files for a theme. You can remove the folder in question if you navigate to the theme folder via FTP.
Best regards,
RikardHi,
Thanks for the clarification. You can disable that under Enfold->Layout Builder.
Best regards,
RikardHey Jose,
Please try wrapping it in a media query, like so:
@media only screen and (min-width: 768px) { /* Centrar logo sidebar left */ .html_header_sidebar #top .logo { float: none; margin-left: auto; margin-right: auto; width: 201px; } /* Tamaño logo*/ .html_header_sidebar .logo { padding: 9px; width: auto; } .logo img { margin-top: 10px; margin-bottom: 25px; } }Best regards,
RikardHi,
Thanks for the update. I created a test page, please see private. I can’t see any problems on that page though, could you let us know exactly how to reproduce the problem that you are seeing on your end please?
Best regards,
RikardApril 22, 2021 at 7:19 am in reply to: Masonry Portfolio – Text Size on image file names (captions) #1295942Hey sitesme,
Please try the following in Quick CSS under Enfold->General Styling:
h3.av-masonry-entry-title { font-size: 18px; }Best regards,
RikardHey fkm,
Please try the following in Quick CSS under Enfold->General Styling:
#geschaeftsfuehrung-content p, #geschaeftsfuehrung-content .tab_inner_content { margin-top: 0; } @media only screen and (max-width: 767px) { #geschaeftsfuehrung-content .tabcontainer { border-color: transparent; } #geschaeftsfuehrung-content .tab_content { box-shadow: none; } }Best regards,
RikardHi Max,
Could you post a link to where we can see the icons in question please?
Best regards,
RikardApril 22, 2021 at 6:33 am in reply to: colorsection background image smaller in mobile view #1295934Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { #therapieangebote { background-attachment: inherit !important; } }Best regards,
Rikard -
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