Page 72 – Support | Kriesi.at – Premium WordPress Themes

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February 17, 2025 at 8:06 pm in reply to: Website not updating – using Enfold theme #1477276

Rikard
Keymaster

Hi,

Thanks for that, but I can’t see how we can update anything without access to your site?

Best regards,
Rikard

February 17, 2025 at 8:05 pm in reply to: responsive issues images #1477275

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 17, 2025 at 7:49 pm in reply to: Issues with CSS on Chrome #1477274

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 17, 2025 at 7:49 pm in reply to: I WANT TO BUY THE ENFOLD THEME FOR UNLIMITED WEBSITES #1477273

Rikard
Keymaster

Hey Kolawole,

You can see the available licenses on our Themeforest page: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Most users pay for single licenses as they produce sites.

Best regards,
Rikard

February 17, 2025 at 2:35 pm in reply to: Website completely changes #1477246

Rikard
Keymaster

Hi,

Thanks for the update. There’s nothing in the theme which would delay or cache your content, so I doubt that it’s caused by Enfold. You can try to toggle the file compression option and option to delete old CSS and JS files under Enfold->Performance to see if that makes any difference though.

Best regards,
Rikard

February 17, 2025 at 2:33 pm in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477245

Rikard
Keymaster

Hi,

You can read more about that element here: https://kriesi.at/documentation/enfold/separator-whitespace/

Best regards,
Rikard

February 17, 2025 at 2:30 pm in reply to: Page builder elements not loading #1477244

Rikard
Keymaster

Hi,

An empty child theme should not affect anything, did you check if it’s actually empty? We couldn’t check since the file editor is turned off on your installation. If you need further help, then please turn that on, or share FTP login details with us.

Best regards,
Rikard

February 16, 2025 at 8:25 pm in reply to: Page builder elements not loading #1477206

Rikard
Keymaster

Hi,

Thanks for that. What happens if you temporarily activate the parent theme?

Best regards,
Rikard

February 16, 2025 at 12:01 pm in reply to: Elements to recreate law homepage 3-box lines #1477185
Rikard
Keymaster
Hey Silvia,

If you activate debug mode under Enfold->Layout Builder->Show advanced options, then you paste these shortcodes to a new page in the new box which will appear under the regular layout window, and you can see exactly how that page was created:
https://gist.github.com/vatoyiit/8b332f05e52fb46d9148275ca3d1f14c

Best regards,
Rikard
- This reply was modified 10 months ago by Yigit.
February 16, 2025 at 11:59 am in reply to: Images resized when uploaded #1477184

Rikard
Keymaster

Hey Dunckley_Design,

This might help you out: https://www.metaslider.com/allow-images-larger-2560-pixels-wordpress/

Best regards,
Rikard

February 15, 2025 at 3:08 pm in reply to: Enfold Theme, WooCommerce Checkout does not show the tax #1477153

Rikard
Keymaster

Hi,

You can use the email in private, or one of your own. Just remember to post the login details in private here in this thread.

Best regards,
Rikard

February 15, 2025 at 3:06 pm in reply to: Website not updating – using Enfold theme #1477152

Rikard
Keymaster

Hey jocelynwasham,

Where can we see and reproduce the problem that you are having?

Best regards,
Rikard

February 15, 2025 at 3:06 pm in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477151

Rikard
Keymaster

Hey Lance,

You could try using the Separator/White Space element which is an element in the Enfold Layout Builder.

Best regards,
Rikard

February 15, 2025 at 3:04 pm in reply to: Issue with Enfold after site transfer #1477150

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 15, 2025 at 3:00 pm in reply to: Website URL and Site Address Greyed Out – Can't change for SSL #1477149

Rikard
Keymaster

Hi Akos,

Please add it to the child theme functions.php file. Note that this is a general WordPress question, it’s not theme specific. If you need further help, then you might want to consider opening a thread on a general WordPress support forum.

Best regards,
Rikard

February 15, 2025 at 2:57 pm in reply to: Feature Image for Blog Posts and and Post Sliders not using format set in module #1477147

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 15, 2025 at 2:34 pm in reply to: Website completely changes #1477146

Rikard
Keymaster

Hi,

Thanks for that, but I can’t see any problem on my end. See screenshot for example:

Did you try clearing your local browser cache, or try a different browser?

Best regards,
Rikard

February 15, 2025 at 2:27 pm in reply to: New support license, old purchase key #1477145

Rikard
Keymaster

Hey itsjona,

The purchase code is what you should use to register on the support forum, please try that out. If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

February 13, 2025 at 6:31 pm in reply to: by making changes on page comes big problem with the webside #1477068

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 13, 2025 at 6:29 pm in reply to: Deactivate scroll to #1477067

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 13, 2025 at 6:27 pm in reply to: Change text css „underline“ to individual style #1477066

Rikard
Keymaster

Hey Axel_F,

I’m not sure that I fully understand your question, why would you have to use a span element? You likely only need to add the class in question to the elements that you want to apply the effect to.

Best regards,
Rikard

February 13, 2025 at 3:06 pm in reply to: Page builder elements not loading #1477057

Rikard
Keymaster

Hey saucyhotdesign,

We cannot reproduce that problem on our end. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 13, 2025 at 3:04 pm in reply to: Switching from WP Block Editor to Avia Layout Editor #1477056

Rikard
Keymaster

Hi SilviaS,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

February 13, 2025 at 3:03 pm in reply to: How to activate: Nach oben Button (Top) #1477055
Rikard
Keymaster
Hi,

If you want to display the scroll to top link on mobile, then please add this to Quick CSS:
```
@media only screen and (max-width: 767px) {
  .responsive #scroll-top-link {
    display: block;
  }
}
```
Best regards,
Rikard
February 13, 2025 at 3:00 pm in reply to: Website completely changes #1477054

Rikard
Keymaster

Hey lara666,

I can’t see anything obviously wrong with your site. Could you post screenshots highlighting what you are seeing on your end please?

Best regards,
Rikard

February 13, 2025 at 2:59 pm in reply to: Special heading subheading font size override not working on mobile #1477053
Rikard
Keymaster
Hi,

You can wrap the content in strong tags:
```
<strong>Your text</strong>
```
I have done that for you this time.

Best regards,
Rikard
February 13, 2025 at 2:55 pm in reply to: Footer column #1477052

Rikard
Keymaster

Hey lara666,

There’s not enough space to fit images that large in that column. You could make the container in the footer larger or fullwidth, or design your own footer as a page then set it under Enfold->Footer.

Best regards,
Rikard

February 13, 2025 at 2:51 pm in reply to: Plugins or other Recs specific to Kinsta hosting #1477050

Rikard
Keymaster

Hey pdxammo,

I’m not sure that I fully understand your question, are you worried about the speed? If so, then how are you measuring it?

Best regards,
Rikard

February 13, 2025 at 2:48 pm in reply to: by making changes on page comes big problem with the webside #1477049

Rikard
Keymaster

Hi,

Thanks for the update. Could you share server error logs with us?

Best regards,
Rikard

February 12, 2025 at 5:12 pm in reply to: full-width elements #1476975

Rikard
Keymaster

Hey Gianluca,

The content width is set in the body tag, and all content on the site is included in that tag. You should consider using a layout which is not fixed width, and set the container width to your preferred setting instead.

Best regards,
Rikard
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Viewing 30 posts - 2,131 through 2,160 (of 93,446 total)

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