Page 714 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 21,391 through 21,420 (of 93,420 total)

← 1 2 3 … 713 714 715 … 3,112 3,113 3,114 →

Author

Posts
May 16, 2021 at 9:36 am in reply to: Youtube videos don't start to play automatically on mobile phones #1300529

Rikard
Keymaster

Hey Petragoeschl,

Autoplay videos are disabled on mobile devices, please try using the regular Video element for mobile devices.

Best regards,
Rikard

May 16, 2021 at 9:32 am in reply to: Logo Area #1300525
Rikard
Keymaster
Hey Alexandervc33,

Please try the following in Quick CSS under Enfold->General Styling:
```
span.logo {
    left: 0;
    -webkit-transform: translate(0,0);
    -ms-transform: translate(0,0);
    transform: translate(0,0);
}

.home span.logo {
    left: 50%;
    -webkit-transform: translate(-50%,0);
    -ms-transform: translate(-50%,0);
    transform: translate(-50%,0);
}
```
Best regards,
Rikard
- This reply was modified 4 years, 9 months ago by Rikard.
May 16, 2021 at 9:24 am in reply to: Akkordeon als FAQ #1300523

Rikard
Keymaster

Hi Alex,

So you need to change the background colour only? If you need any further edits, then please try to explain them a bit further.

Best regards,
Rikard

May 16, 2021 at 9:22 am in reply to: Menu item in Socket and Header have same custom link but behave differently #1300522

Rikard
Keymaster

Hi Damos,

I’m not sure to be honest with, but maybe they are available in your hosting management system? If not, then please try reaching out to the support of your hosting provider, to see if they can give you the login details.

Best regards,
Rikard

May 16, 2021 at 9:20 am in reply to: Emedding spotify problem #1300521

Rikard
Keymaster

Hey gtj007,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2021 at 9:10 am in reply to: Responsible Problem at 767px width (4K display) #1300520

Rikard
Keymaster

Hey Koji,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know where we can see the actual problem on your site.

Best regards,
Rikard

May 16, 2021 at 8:51 am in reply to: Styling Post Slider #1300519
Rikard
Keymaster
Hi Steph,

Please try this CSS instead:
```
.avia-content-slider h3.slide-entry-title a {
  font-size: 16px;
}

.avia-content-slider .av-vertical-delimiter {
  display: none;
}
```
Best regards,
Rikard
May 16, 2021 at 8:43 am in reply to: Enfold Demo – Error: cURL error 28 Connection timed out #1300518

Rikard
Keymaster

Hi Jorge,

Could you try reaching out to your hosting provider to check if they know what the problem is please? It’s likely only a server setting which needs to be changed.

Best regards,
Rikard

May 16, 2021 at 8:40 am in reply to: Grid Row Different Height on Mobile Device? #1300516
Rikard
Keymaster
Hey Webmaster,

I’m not sure I understand your intentions, do you want different height for the element in question for smaller mobile screens maybe? If so, then you add more than one media query, like so:
```
@media only screen and (min-width: 300px) and (max-width: 767px) {
#pageheaderhomepage {
background: url('https://hidealoo.com/wp-content/uploads/2021/05/hidealoo-banner-page-portrait-white-bg-769x1200-1.jpeg') left top no-repeat scroll;
height: 300px;
min-height: 300px;
}
}

@media only screen and (max-width: 299px) {
#pageheaderhomepage {
background: url('https://hidealoo.com/wp-content/uploads/2021/05/hidealoo-banner-page-portrait-white-bg-769x1200-1.jpeg') left top no-repeat scroll;
height: 200px;
min-height: 200px;
}
}
```
Best regards,
Rikard
- This reply was modified 4 years, 9 months ago by Rikard.
May 16, 2021 at 8:35 am in reply to: My Enfold License is not working #1300515

Rikard
Keymaster

Hi,

Thanks for that. I see that you are getting a 404 error on the WordPress file in private, could you try reaching out to your hosting provider to check if they can see why that is please?

Best regards,
Rikard

May 16, 2021 at 8:32 am in reply to: Modify the button styling in Band Template #1300514
Rikard
Keymaster
Hi,

Thanks for the update. You can set the button border radius under Enfold->Advanced Styling. If you want to edit it using CSS, then you can try this in Quick CSS:
```
.avia-button {
  border-radius: 3px;
}
```
Best regards,
Rikard
May 16, 2021 at 8:28 am in reply to: Blog author link takes one to the home page #1300513

Rikard
Keymaster

Hi Jason,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 16, 2021 at 8:23 am in reply to: Links on Images & Buttons Changing to set Manually When Translated Using WPML #1300512

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure we can do much about that unfortunately, if they need to be updated manually. When exactly did this problem occur? Also, are you sure that the problem is theme related? We haven’t had any other users report this problem, so it might be related to WPML only.

Best regards,
Rikard

May 16, 2021 at 8:17 am in reply to: Enfold Child Theme Options downsizes logo > logo too small #1300511

Rikard
Keymaster

Hi Rike,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 16, 2021 at 8:07 am in reply to: Theme Settings / Home Page breaks/crash #1300510

Rikard
Keymaster

Hi,

Thanks for the update. I tried adding your token to the theme options, but it seems like it doesn’t have the correct permissions. Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

May 15, 2021 at 4:47 am in reply to: Visual editor displays white html code from text editor #1300454

Rikard
Keymaster

Hi,

Thanks for that, but we need to be able to access the backend of your site, in order to check this problem for you. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also let us know where and how we can reproduce the problem.

Best regards,
Rikard

May 15, 2021 at 4:44 am in reply to: Icon-Boxes in Gridrow mobile alignment issue #1300453

Rikard
Keymaster

Hi Tania,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 15, 2021 at 4:41 am in reply to: La struttura Enfold 4.8.2 è compatibile con l'aggiornamento WP 5.7.2? #1300452

Rikard
Keymaster

Hey cristinagrafik,

I don’t think you should have any problems updating WordPress to the latest version, but I would recommend that you create a backup of you site anyway, in case something should go wrong. If you want to be extra careful, then please update on a staging version of the site first.

Best regards,
Rikard

May 15, 2021 at 4:38 am in reply to: Different header color for different categories #1300451

Rikard
Keymaster

Hi 4m,

Could you post a link to an example page where you want to implement this please?

Best regards,
Rikard

May 15, 2021 at 4:36 am in reply to: Icon list – Icon Font Colors correct in preview but not on an actual webpage #1300450

Rikard
Keymaster

Hi Gašper,

There was a # missing in front of the background colour in the options. I’ve added that for you, and it’s working as it should now. Please review your site.

Best regards,
Rikard

May 15, 2021 at 4:25 am in reply to: Adapt the images of a slider to cover a div in width and height #1300449

Rikard
Keymaster

Hi Audrey,

Thanks for the update. Could you post a link to where we can see the element in question please?

Best regards,
Rikard

May 15, 2021 at 4:05 am in reply to: Picture on tablet portrait is not 100% height – on mobile portrait no issues #1300447
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
@media only screen and (min-width: 768px) and (max-width: 990px) {
#modeo .avia-full-stretch {
  padding: 700px 0px 200px 0px !important;
}
}
```
Best regards,
Rikard
May 15, 2021 at 4:04 am in reply to: In the transition between pages a black screen appears #1300446

Rikard
Keymaster

Hey Francisco,

I can’t see anything like that on my end, could you post a screenshot or screencast of the problem please?

Best regards,
Rikard

May 15, 2021 at 4:02 am in reply to: slideshow size and fonts #1300445

Rikard
Keymaster

Hi Susanne,

1. I tried changing the font in the theme theme settings, and it’s applying on my end. Please see private. I’m not sure I understand the problem you are having on your end, could you try explaining it a bit further please?

2. The screenshots you posted are both resulting in 403 errors, so we can’t view them.

Best regards,
Rikard

May 15, 2021 at 3:52 am in reply to: Images are not displayed. #1300444

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you, in case you should have any further problems on the topic.

Best regards,
Rikard

May 14, 2021 at 6:04 am in reply to: Menu item in Socket and Header have same custom link but behave differently #1300249

Rikard
Keymaster

Hi,

No, that is the WordPress login page. We can’t access that without the details for the login prompt in the screenshot I sent.

Best regards,
Rikard

May 14, 2021 at 5:27 am in reply to: No "Excerpt" shown in Enfold Latest News Widget #1300247

Rikard
Keymaster

Hi blaisen,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also let us know where and how we can reproduce the problem on your site.

Best regards,
Rikard

May 14, 2021 at 5:26 am in reply to: Portfolio Grid on Home Page Out of Alignment #1300246
Rikard
Keymaster
Hey (Email address hidden if logged out) ,

This CSS is causing that to happen:
```
#top .isotope-item {
  padding-right: 10px;
  padding-bottom: 10px;
}
```
I’ve removed it from Quick CSS for you, and it’s displaying as it should now.

Best regards,
Rikard
May 14, 2021 at 5:17 am in reply to: Homepage not working on online mode, works only on admin mode #1300245

Rikard
Keymaster

Hey Federica,

I can’t see any difference when comparing your front page when logged in and not logged in. Could you try using a different browser to see if that helps please?

Best regards,
Rikard

May 14, 2021 at 5:15 am in reply to: sub menu line height and font #1300244

Rikard
Keymaster

Hey ingredientecosmetice,

The font size and line height is editable under Advanced Styling. If those settings are not applying on your site, then please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,391 through 21,420 (of 93,420 total)

← 1 2 3 … 713 714 715 … 3,112 3,113 3,114 →