Hi,

I’ve added it for you, and it’s applying on your site now.

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working, and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. The login details you posted are not working, please check and verify.

FOUT: Ongeldige gebruikersnaam of wachtwoord.

Best regards,
Rikard

Hi Bernhard,

SFTP logins are working for me. I tried changing the name of the plugin folder, and the theme folder as well. That should disable all plugins and the theme, but the same problem still happens after that. I’m not sure why this error is happening unfortunately, do you have a backup of the site which you could restore maybe? Also make sure that you are running PHP 7.4 or higher on the server.

Best regards,
Rikard

Hey bptdxvkalsel,

It depends on what type of customisations you have done to the parent. If you only added CSS in Quick CSS, or adjusted the theme settings, then you should be fine on updates. If you want to install a child theme, then you can download one here: https://kriesi.at/documentation/enfold/child-theme/. You can then import the parent theme settings under Enfold->Import/Export. A child theme is used to override the parent theme files, and the overrides are safe during updates.

Best regards,
Rikard

Hey IdeaZone2550,

Thanks for the login details. The regular WordPress login URLs are not working, please share your login URL as well.

Best regards,
Rikard

Hi amyteslin,

Please use the page ID class, you can find it in the body tag if you inspect the page in question. Your CSS will look something like that this after you have added it:

@media only screen and (max-width: 767px) {
.page-id-000 .av_header_transparency {
  background: transparent !important;
  position: absolute!important;
}
}

Best regards,
Rikard

Hey GerbenMD,

I’m not sure I understand the problem you are having, could you try explaining a bit further please? Also please give us an example of what you are searching for, and what is wrong with the results.

Best regards,
Rikard

Hey FelixB,

The WordPress export/importer should be able to help you out with most of your data, but it won’t export the theme settings for you. That you can import/export under Enfold->Import/Export.

Best regards,
Rikard

Hi,

Thanks for that. I see that you haven’t assigned a menu to act as your main menu under Appearance->Menus, please assign one of your menus to Enfold Menu principale, after that it should work as expected. When a menu is not assigned, then the theme will display all the pages in the menu by default.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Cristina,

I’m not aware of any problems with the SG Optimiser, except that it can prevent some front end elements to load when file compression is active in the Performance section of the theme. Other that that, the theme will likely not cause and 504 or 524 errors, those are likely caused by the CDN or server.

Best regards,
Rikard

Hi Céline,

Please try the following in Quick CSS under Enfold->General Styling:

ul.gfield_radio li label {
    margin: 3px 10px 0 2px;
}

Best regards,
Rikard

Hi,

Thanks for that. I temporarily activated the parent theme, and it’s working the way it should after that. The problem is likely coming from your child theme, but we couldn’t check it since the Editor functionality is disabled on your installation.

Best regards,
Rikard

Hey advone,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard