Page 7 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 181 through 210 (of 93,251 total)

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Posts
November 26, 2025 at 3:54 pm in reply to: Before/After part #1491851
Rikard
Keymaster
Hi,

You can adjust the mobile container width using this CSS:
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .container {
    width: 95%;
    max-width: 95%;
  }
}
```
Note that this will affect all container elements on your site on mobile resolutions.

Best regards,
Rikard
- This reply was modified 1 month, 1 week ago by Rikard.
November 26, 2025 at 3:50 pm in reply to: RTL Language #1491850

Rikard
Keymaster

Hi,

If you select a RTL language in WPML then the direction should be automatic. Where and how can we see the message that you need to install WooCommerce in order to get it working? You can find the WPML documentation here.

Best regards,
Rikard

November 26, 2025 at 3:38 pm in reply to: Top Menu hiding #1491849
Rikard
Keymaster
Hi,

Please try this instead:
```
.home .main_menu {
  display: none !important; 
}
```
Best regards,
Rikard
November 26, 2025 at 3:36 pm in reply to: Compatibility with PHP version 8.2.29 #1491848

Rikard
Keymaster

Hey Washington,

Yes, it’s compatible with that PHP version.

Best regards,
Rikard

November 26, 2025 at 10:33 am in reply to: Translated page shows 404 when logged in (WPML) #1491839

Rikard
Keymaster

Hi,

Thanks for that. So when and where are you getting a 404 error?

Best regards,
Rikard

November 26, 2025 at 10:30 am in reply to: Top Menu hiding #1491838
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home .main_menu {
  display: none; 
}
```
Best regards,
Rikard
November 25, 2025 at 5:13 pm in reply to: 1/2 Grid Row – Left BG image doesn’t cover whole cell for some reason #1491806

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 25, 2025 at 5:12 pm in reply to: Before/After part #1491805

Rikard
Keymaster

Hi,

Could you post a link to where we can see the element in question please? Also, your screenshot link is returning a 404 page.

Best regards,
Rikard

November 25, 2025 at 5:10 pm in reply to: Top Menu hiding #1491804

Rikard
Keymaster

Hey tariqyacoub82,

You can select to hide the header for each page in the Layout menu while editing a page.

Best regards,
Rikard

November 25, 2025 at 5:08 pm in reply to: Favicon not showing up on the tab #1491803

Rikard
Keymaster

Hi,

It might yes. If you should need any further help, then please let us know.

Best regards,
Rikard

November 25, 2025 at 9:30 am in reply to: Translated page shows 404 when logged in (WPML) #1491784

Rikard
Keymaster

Hey maremonti99,

Where and how can we reproduce the problem that you are having? If this involves the backend of your installation, then please include admin WordPress login details in private as well.

Best regards,
Rikard

November 25, 2025 at 9:27 am in reply to: Enfold Theme Update #1491783

Rikard
Keymaster

Hey Ana Birliga,

Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 25, 2025 at 9:26 am in reply to: Contact Form not sending emails #1491782

Rikard
Keymaster

Hi,

Did you go through the suggestions in the link that I posted? It’s very likely not a problem with the theme, since we have no reports from other users having the same problem with the current version.

Capturing submissions likely only works if the from is actually sent, so if sending emails is not working on your installation, then that would likely fail too. We don’t have any plans of implementing such a feature in the theme for now.

Best regards,
Rikard

November 24, 2025 at 6:10 pm in reply to: Error 153 Error configuring video player #1491764

Rikard
Keymaster

Hi,

I’m not sure to be honest with you, but your videos seem to still be using the old URLs. Please try to update all videos first of all.

Best regards,
Rikard

November 24, 2025 at 4:40 pm in reply to: Remove space from top of mobile view #1491762

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 24, 2025 at 4:37 pm in reply to: Error 153 Error configuring video player #1491761

Rikard
Keymaster

Hey Johann,

Please try to use the regular Youtube URL instead, see example in private.

Best regards,
Rikard

November 24, 2025 at 12:43 pm in reply to: woocommerce product pages not opening from shop #1491751

Rikard
Keymaster

Hi,

Thanks for letting us know. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 24, 2025 at 12:42 pm in reply to: FIXED product thumbnails uncropped? #1491750

Rikard
Keymaster

Hey Munford,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 24, 2025 at 10:44 am in reply to: JQuery Errors #1491736

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 24, 2025 at 10:43 am in reply to: logo on mobile #1491735
Rikard
Keymaster
Hey Gianluca,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page .logo {
  display: none; 
}
```
Best regards,
Rikard
November 24, 2025 at 10:41 am in reply to: Does Enfold work with Elementor Plugin #1491733

Rikard
Keymaster

Hi,

Closing.

Best regards,
Rikard

November 24, 2025 at 9:36 am in reply to: enfold update locked #1491728

Rikard
Keymaster

Hey Winkin,

Did you follow this? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 24, 2025 at 8:54 am in reply to: Different font colour for logged in and out users #1491726

Rikard
Keymaster

Hi,

Thanks for the update. Do you have any caching plugins active? If so, then please try to flush all caches or temporarily deactivate them. Also try to toggle the file compression options under Enfold->Performance. If you should need further help, then please include admin WordPress login details in private.

Best regards,
Rikard

November 24, 2025 at 8:46 am in reply to: Contact Form not sending emails #1491725

Rikard
Keymaster

Hi,

I’m not aware of any plugins like that unfortunately.

Best regards,
Rikard

November 23, 2025 at 3:36 pm in reply to: How to customize the author page? #1491693

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

November 23, 2025 at 3:35 pm in reply to: Enfold Header Font Size and Position #1491692

Rikard
Keymaster

Hi,

The size for the h3 tag is added under Enfold->Advanced Styling. You can remove that instance if you don’t need it.

Best regards,
Rikard

November 23, 2025 at 3:29 pm in reply to: Logo resizing on page load and disappears on window resize #1491691

Rikard
Keymaster

Hi,

Thanks for the update. Maybe you could look for an alternative plugin, or reach out to EWWW support to see if they can help you out further?

Best regards,
Rikard

November 23, 2025 at 3:27 pm in reply to: Contact Form not sending emails #1491690

Rikard
Keymaster

Hi,

Ok, may not be able to use Enfold for forms anymore. Just more work that I wish was easier.

Why are you not able to use Enfold for forms? Did you check the suggestions in the link I posted, and did any of the steps fail?

And if we get the forms to work, is there anyway to view and collect all the Submissions, so we can look back on them and in case we miss any?

There’s no functionality like that in the theme unfortunately, you would have to use a dedicated form plugin which might offer that.

Best regards,
Rikard

November 23, 2025 at 3:24 pm in reply to: Cannot make Changes to a Page #1491689

Rikard
Keymaster

Hi,

The login details are still not working, please check and verify.

Best regards,
Rikard

November 23, 2025 at 3:21 pm in reply to: icon in top bar #1491688

Rikard
Keymaster

Hey Gianluca,

Please try to enable debug mode under Enfold->Layout Builder->Show advanced options, then drag the icon of your choice to a new layout. After that you will see the shortcode for the icon below the regular layout window, which you can then copy/paste to your phone number.

Best regards,
Rikard
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Posts

Viewing 30 posts - 181 through 210 (of 93,251 total)

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