Page 69 – Support | Kriesi.at – Premium WordPress Themes

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October 30, 2024 at 11:59 am in reply to: Background image vertical alignment mobile #1470231

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 30, 2024 at 10:36 am in reply to: Problem with anchor links #1470223

Rikard
Keymaster

Hi,

I added the ID in a text block above the section and it works as expected, please review your site. It’s likely that the elements are being hidden behind the header because of the negative margins you are applying to the columns.

Best regards,
Rikard

October 29, 2024 at 9:36 pm in reply to: Problem with images by every theme update. #1470165

Rikard
Keymaster

Hey jan402,

We would have to see the actual problem in order to say what the problem might be. I see that you are using a caching plugin, so clearing any caches and minified files from that would be the first step to take. You could also try activating the option to delete old CSS and JS files under Enfold->Performance, or toggle the file compression settings on the same page.

Best regards,
Rikard

October 29, 2024 at 9:34 pm in reply to: Major site problems after WordPress update (6.6.2) #1470164

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

October 29, 2024 at 9:33 pm in reply to: Protecting current files from new author #1470163

Rikard
Keymaster

Hey John,

There’s nothing like that in the theme by default unfortunately, but there might be plugins or third party code which could implement such functionality for you.

Best regards,
Rikard

October 29, 2024 at 9:30 pm in reply to: Bento Box Layout #1470161

Rikard
Keymaster

Hey blizzmarketing,

You could try using the Grid Row element for a layout like that.

Best regards,
Rikard

October 29, 2024 at 9:28 pm in reply to: How to double a Enfold site completely to other domain? #1470160

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 29, 2024 at 9:27 pm in reply to: Link target #1470159

Rikard
Keymaster

Hey jacc,

The target attribute is empty in that link. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

October 29, 2024 at 6:12 pm in reply to: Featured Image Duplication in My Blog Feed #1470146

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 29, 2024 at 6:10 pm in reply to: Help! The folder “dynamic_avia” is over 221,31 GB and raising! #1470145

Rikard
Keymaster

Hey espressoreklam,

Please activate the option to delete old CSS and JS files under Enfold->Performance. If they are not deleted after that then you might have to do it manually via FTP. Remember to change a setting in the theme options and safe after you have deleted the files, so that new files can be generated.

Best regards,
Rikard

October 29, 2024 at 6:07 pm in reply to: Major site problems after WordPress update (6.6.2) #1470144

Rikard
Keymaster

Hi,

Thanks, but I’m getting a 403 error on the login page. Maybe you are blocking certain IP ranges or geographic locations?

Best regards,
Rikard

October 29, 2024 at 4:19 pm in reply to: Object Position for image in Easy Fullwidth Slider #1470138
Rikard
Keymaster
Hi,

Yes, you can use this instead:
```
@media only screen and (max-width: 767px) {
.avia-slideshow li img {
  left: -150px !important;
}
}
```
Best regards,
Rikard
October 29, 2024 at 4:16 pm in reply to: Update #1470135

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 29, 2024 at 4:16 pm in reply to: CSS snippet to control the spacing/ padding of the Masonry grid (set to “large) #1470134

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

October 29, 2024 at 4:15 pm in reply to: Basket is hidden on mobile #1470133

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 29, 2024 at 12:58 pm in reply to: CSS snippet to control the spacing/ padding of the Masonry grid (set to “large) #1470106

Rikard
Keymaster

Hey Enfoldfanatic,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

October 29, 2024 at 12:57 pm in reply to: Major site problems after WordPress update (6.6.2) #1470104

Rikard
Keymaster

Hey Michael,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 29, 2024 at 12:51 pm in reply to: Basket is hidden on mobile #1470102

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 29, 2024 at 12:46 pm in reply to: Heading with gradient > cropped #1470100

Rikard
Keymaster

Hi,

Thanks for the update, please let us know if you should need any further help on the topic, or if we can close it.

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

October 29, 2024 at 12:44 pm in reply to: OpenStreetMap – full screen width #1470099

Rikard
Keymaster

Hi,

Try to not set a minimum height to the section, or set a fixed pixel value. The CSS which is causing this is added inline, but I’m not sure where it’s added. See screenshot in private.

Best regards,
Rikard

October 29, 2024 at 12:35 pm in reply to: bug with enford and licence #1470098

Rikard
Keymaster

Hi,

Thanks for the update. What happens if you clear the cache and minified files from the plugin? You could also try to temporarily activate the option to delete old CSS and JS files under Enfold->Performance, and toggle the file compression options on the same page.

Best regards,
Rikard

October 29, 2024 at 12:23 pm in reply to: Object Position for image in Easy Fullwidth Slider #1470097
Rikard
Keymaster
Hi,

Thanks for that. You can try to adjust the image using this CSS:
```
@media only screen and (max-width: 767px) {
.av-m2t0bor4-75e1606503b18cd78e39619ca0beef30 li img {
  left: -150px !important;
}
}
```
Best regards,
Rikard
October 29, 2024 at 10:45 am in reply to: Problem with anchor links #1470091
Rikard
Keymaster
Hi,

You could try to add the ID to a text block above the elements in question instead:
```
<div id="overview"> </div>
```
Best regards,
Rikard
October 29, 2024 at 10:42 am in reply to: Please check my support status #1470090

Rikard
Keymaster

Hey John,

It looks to be working on my end when I use your account, all you have to do is to add your purchase code again. Please check again.

Best regards,
Rikard

October 28, 2024 at 9:21 pm in reply to: Which contact form plugin is best for Enfold Theme? #1470041

Rikard
Keymaster

Hey Katrin,

You can use any of the major contact form plugins with the theme. You could also try a SMTP plugin for email delivery.

Best regards,
Rikard

October 28, 2024 at 9:14 pm in reply to: Object Position for image in Easy Fullwidth Slider #1470038

Rikard
Keymaster

Hey boehmmedia,

I’m not sure that I fully understand your intentions. Could you post a screenshot highlighting what you would like to achieve please?

Best regards,
Rikard

October 28, 2024 at 9:12 pm in reply to: Mistakenly renewed support for an expired license #1470037

Rikard
Keymaster

Hi,

Thanks for the update. It looks like you are logged in to the support forum, is everything working as expected?

Best regards,
Rikard

October 28, 2024 at 4:37 pm in reply to: Mistakenly renewed support for an expired license #1470024

Rikard
Keymaster

Hey Max,

Theme licenses are valid for life, so you don’t need to purchase a new one. I’m not sure why you need your purchase code, but it can be found in your Themeforest account. If you are looking to get theme updates, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 28, 2024 at 4:25 pm in reply to: Saving didn’t work. #1470020

Rikard
Keymaster

Hi,

Yes, you can request a refund from Themeforest/Envato.

Best regards,
Rikard

October 28, 2024 at 12:56 pm in reply to: Falsche Navigationspunkte aktiv bei lokalen Sprungmarken #1470003

Rikard
Keymaster

Hey phil-0071,

Could you post a link to where we can see the problem that you are having please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 2,041 through 2,070 (of 92,405 total)

← 1 2 3 … 68 69 70 … 3,079 3,080 3,081 →