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Viewing 30 posts - 20,221 through 20,250 (of 93,420 total)
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  • in reply to: Gap under header when loading #1309332

    Hey educode,

    Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look.

    Best regards,
    Rikard

    in reply to: Align floating widget to footer column #1309331

    Hi Itai,

    It looks lined up on my end, did you manage to find a solution? If not, then please try to explain the problem a bit further, or post a screenshot highlighting it.

    Best regards,
    Rikard

    in reply to: Responsive issue (bug?) with accordion element #1309330

    Hi,

    Thanks for the update. I can’t reproduce the problem in your screenshot on my end, I’m seeing the same thing Ismael is seeing. You can try CSS like this to adjust the padding in the toggle on mobile screens though:

    @media only screen and (max-width: 767px) {
    .av-elegant-toggle .toggle_content {
        padding: 20px 35px 30px 20px;
    }
    }

    The values are top/right/bottom/left.

    Best regards,
    Rikard

    in reply to: Testimonial Slider Adding Rogue Links To Footer #1309326

    Hi Brent,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Mobil Text wird abgeschnitten #1309324

    Hi,

    Thanks for the update. I replied to you about the different order on mobile already:

    Different layout on mobile; you can try hiding the current layout for mobile sizes in the element options. You can then add a new layout, and show that for mobile only, using the same method.

    Simply hide your current elements for mobile devices in the element options, then add a new layout below that, and hide the new elements for desktop.

    Best regards,
    Rikard

    Hey Eleina_Shinn,

    Could you post a link to where we can see the results you are getting please?

    Best regards,
    Rikard

    in reply to: Layerslider not displaying on any pages #1309322

    Hi,

    Thanks for the update and screenshot. Please let us know here if this problem should happen again, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Theme error #1309321

    Hi,

    Thanks for the update and login details. The problem goes away when activating the parent theme, so the problem is coming from your child. It’s likely coming from av-helper-slideshow.php which you are overriding. Could you try copying the content from that file in the parent theme, then add your customisations back in please?

    Best regards,
    Rikard

    Hi Erik,

    Great, I’m glad that you found that setting, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Portfolio grid hover like masonry grid hover #1309317

    Hi,

    Great, I’m glad that Ismael could help you out, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hi Marc Bijl,

    Sorry for the late reply. If you need further help with this, then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Contact form DB compatibility with Enfold #1309201

    Hi,

    Thanks for the update clarification. Does this problem happen when you test the form as well, or does it only happen for other users? If it works when you try it, then it’s likely that the user is seeing a cached copy of the page/form. I’m not sure what could be causing this to happen, but I doubt that it’s a problem with the theme. You can test that out if enable one of the default WordPress themes, and try to send the form again when that theme is active.

    Best regards,
    Rikard

    in reply to: Button Light Transparent add translucent shading #1309200

    Hi Chris,

    Sorry about that, the CSS I sent was a specific to the first grid. Please try this instead:

    .page-id-81 .av-layout-grid-container .avia-button-center a {
      background: rgba(000,000,000, 0.3);
    }

    Best regards,
    Rikard

    in reply to: Convert from old 'Corona' theme to Enfold #1309198

    Hey webrabbit,

    Sorry for the lack of support of Corona. The two themes don’t really have much in common, so you would unfortunately have to rebuild the site if you switch to Enfold. If you want to make things easier for yourself, then you might want to consider using one of the demos as your base for the rebuild: https://kriesi.at/themes/enfold-overview/.

    Best regards,
    Rikard

    in reply to: Full-width text scroller below logo and menu #1309197

    Hi Rachel,

    Thanks for the screenshots and video, it’s very helpful. Please try this CSS as well:

    1.

    .template-shop.content {
        padding-top: 70px;
    }
    
    .single-product #main, .page-template-default #main, .woocommerce-cart #main {
        padding-top: 215px;
    }

    2.

    @media only screen and (max-width: 767px) {
    .container_wrap {
        background-color: #fff !important;
    }
    }

    Best regards,
    Rikard

    Hi,

    The CSS is applying on my end, the burger icon is black now. Things are overlapping on mobile though, how would you like to change that?

    Best regards,
    Rikard

    in reply to: Masonry blog doesn't work #1309195

    Hi Giorgia,

    Thanks for the update. Now I’m seeing error message from the file in private, what happens if you disable the essential-addons-elementor plugin?

    Best regards,
    Rikard

    in reply to: Shop Banner on mobile #1309193

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: WooCommerce error #1309192

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

    in reply to: Fatal error #1309190

    Hi,

    Thanks for that. I had a look at the themes folder, and it seems to have folders and files which are not supposed to be there. Did you copy this site over from another server maybe? I’m not sure if these files are causing the problem or not, but cleaning up the themes folder might be a good idea. Are we allowed to do that?

    If you are building this site from scratch, then it might be a good idea to simply delete everything, and start with a fresh WordPress installation.

    Best regards,
    Rikard

    in reply to: Footer is too big #1309189

    Hi,

    Thanks for the update. I couldn’t see an H2 tag on the About page, so I added two of them for testing purposes. I can’t see any problem with what I’m seeing on the front end, your settings seem to be applying as they should. If the problem is the font weight, then that setting is being applied from the all headers settings you have at the bottom of the Advanced Styling page. Please see screenshot in private.

    Horizontal scrolling; you can’t run a different theme for only a few pages unfortunately, but I guess you could have a different WordPress install for those pages.
    There is no functionality for horizontal scrolling in the theme by default, but you might be able to find a plugin or third party code which will implement it. We can’t customise this for you, since it’s beyond the scope of our support. But we might be able to help you out if you run into problems.

    Image on mobile; please try this CSS as well:

    @media only screen and (max-width: 767px) {
    #about-us-image {
        max-width: 90%;
    }
    }

    Best regards,
    Rikard

    in reply to: Align submenu with main menu #1309184

    Hi,

    Great, I’m glad that you got it working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hi,

    Thanks for that. I can’t see any problem on my end though, at least not in the for the posts in English. Are you referring to the posts in Arabic?

    Best regards,
    Rikard

    in reply to: Show boxed layout only on single product pages #1309181

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    .single-product .container_wrap {
        max-width: 80% !important;
        display: table;
        margin: 0 auto;
    }
    
    .single-product .avia-section .container {
        max-width: 80% !important;
    }

    If that is not what you are looking to achieve, then please post a screenshot highlighting your intentions in greater detail.

    Best regards,
    Rikard

    in reply to: Center text after removed the date in search result #1309178

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    .search-result-counter {
        top: -10px;
    }

    Best regards,
    Rikard

    in reply to: Change product view but save the picture view #1309177

    Hi,

    Thanks for the update.

    3. Please try the following in Quick CSS under Enfold->General Styling:

    main.template-search .entry-content {
      display: none;
    }

    4. You would have to customise search.php, or you could try using the Search element from the Layout Builder, that might suit your needs better.

    Best regards,
    Rikard

    Hi Linda,

    Thanks for the update. I’m not all that familiar with Polylang unfortunately. Could you please try reaching out to their support, to see if they can help you out with this?

    Best regards,
    Rikard

    in reply to: close gap between two elements #1309173

    Hi John,

    Please try the following in Quick CSS under Enfold->General Styling:

    .page-id-35 #av-layout-grid-1 .av_one_full {
        height: 60px !important;
        min-height: 60px !important;
    }

    Best regards,
    Rikard

    Hi,

    Thanks for the update, I’m glad that you found the cause of the problem. This is a know issue when using the SG Optimizer, but you should be able to compress the theme resources using the plugin instead.

    Best regards,
    Rikard

    in reply to: Portfolio Images best practices #1309171

    Hi,

    Thanks for the update. I’m not sure exactly what you mean by grouping images, but as far as I know, there is no way of doing that. A single image will always have its own request so to say.

    Best regards,
    Rikard

Viewing 30 posts - 20,221 through 20,250 (of 93,420 total)