Hi B2LFilms,

If you need further help with this, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Sorry for the problem. Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

Thanks for the login details. We released a new version (4.8.5) of the theme yesterday, could you try updating to that first of all please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

Hi,

Thanks for that. I see that you are running an old version of PHP on the server, would be able to update that to 7.4 or higher? Also please try updating the theme to the latest version (4.8.5): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

Hi nancy2434,

Please try this in your functions.php file to enable the old widget layout:

/**
* With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold.
* Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature.
*
* If you want to use the new widget page and use a child theme add in functions.php of the child theme:
*
*		$avia_config['use_block_widget_page'] = true;
*
* @since 4.8.4.1
*/
if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
{
 // Disables the block editor from managing widgets in the Gutenberg plugin.
 add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );

 // Disables the block editor from managing widgets.
 add_filter( 'use_widgets_block_editor', '__return_false' );
}

Or you can try running this plugin: https://wordpress.org/plugins/classic-widgets/

Best regards,
Rikard

Hey JoStudioDeRijp,

Sorry for the problem. Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hey paaploo,

It’s difficult for us to know if there are going to be any problems or not, though it’s likely that you won’t have any problems. Is there a way which you could try out the new settings in advance maybe? If so, then I would recommend that you do that.

Best regards,
Rikard

Hey aph80,

Sorry for the problem. We released a new version (4.8.5) of the theme yesterday, could you try updating to that please? If that doesn’t help, then please include admin WordPress and FTP login details in private so that we can have a closer look. Also please verify that you have backups of the site.

Best regards,
Rikard

Hi,

Thanks for the update, and sorry for the problem. I see the problem on your site, but I can’t reproduce it on a test installation running the same version as you are, so I’m not really sure what is causing it unfortunately. I’ve asked the rest of the team for help with this though. If you would like some custom CSS to rectify this while we are investigating the problem, then please let us know.

Best regards,
Rikard

Hey pikkuapuri,

Sorry for the problem. We released a new version (4.8.5) of the theme yesterday where this problem should be fixed, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hi Autopilot,

That is correct. When the theme is updated, all files are simply replaced by the new ones, and no old files should be left in their place. We have released the new version (4.8.5) with bug fixes now, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hi,

Thanks for the update, and sorry for the late reply. It seems to be working as it should on my end, please see screenshot in private. If you are not seeing those results on your end, then please try loading the page in an incognito or private browser window.

Best regards,
Rikard

Hi David,

Thanks for the update. We released a bug fix version (4.8.5) yesterday, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure to toggle a setting in the theme options, and save. It should hopefully start working after that.

Best regards,
Rikard

Hi,

Thanks for the update, and sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard