Page 630 – Support | Kriesi.at – Premium WordPress Themes

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August 21, 2021 at 5:40 am in reply to: Registration #1317698

Rikard
Keymaster

Hi Tobias,

Sorry for the problem, maybe the email ended up in your spam folder? Anyway, I’ve reset your account manually for you, please try logging in with your email and the password in private.

Best regards,
Rikard

August 21, 2021 at 5:37 am in reply to: Remove arrow from both side of slider #1317697
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .avia-layerslider .ls-nav-prev, #top .avia-layerslider .ls-nav-next {
  display: none;
}
```
Best regards,
Rikard
August 21, 2021 at 5:30 am in reply to: thin line above logo slider in enfold theme #1317696

Rikard
Keymaster

Hey angereichert,

The login details you posted are not working, please check and verify. Also please let us know where we can see the element in question on your actual site.

Best regards,
Rikard

August 21, 2021 at 4:57 am in reply to: Alternate content settings have an effect on Gutenberg #1317695

Rikard
Keymaster

Hi,

Thanks for the clarification. I think you will have to try to enqueue your own style sheet then, please refer to these articles:

https://elod.in/contextual-styling-in-the-gutenberg-editor/

https://www.intelliwolf.com/add-custom-css-wordpress-admin-area/

Best regards,
Rikard

August 21, 2021 at 4:37 am in reply to: Icon List Malfunction #1317694

Rikard
Keymaster

Hi,

Thanks for the update. What I saw in the content when the layout was broken looked like theme shortcode, I’m not sure if you added that or not though? If you are looking to add shortcode in the content, then please check it on a test page first. Nesting shortcodes like that is not supported by default, and can break the Layout Builder.

Best regards,
Rikard

August 21, 2021 at 4:21 am in reply to: Background image is not displayed anymore after update to Enfold 4.8.6.1 #1317692

Rikard
Keymaster

Hi bvwijk,

I added the filter which Günter linked to above to your functions.php file, and your background images are showing now. As Günter explained above, the server is returning a 403 for the https://your_site_name/wp-content/uploads/avia_posts_css/ folder. You will have to reach out to your hosting provider, to see if they can fix that for you. Please note that the filter I added will be overwritten if you update the theme, since you are not running a child theme on the site.

Best regards,
Rikard

August 21, 2021 at 4:12 am in reply to: Background image is not displayed anymore after update to Enfold 4.8.6.1 #1317691

Rikard
Keymaster

Hi byallmeans,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your sites.

Best regards,
Rikard

August 20, 2021 at 9:36 am in reply to: Sub Menu Items #1317588

Rikard
Keymaster

Hey FamalcoGroup,

I’m not sure understand exactly what is happening to your menus, could you post a link to where we can see the actual problem please?

Best regards,
Rikard

August 20, 2021 at 9:34 am in reply to: site speed #1317587

Rikard
Keymaster

Hey june,

Please check the link in private for performance results, and suggestions to improve the load speed. Your server response time is very high, so I would start with reaching out to your hosting provider to see if you can get that down to well below 1 second. If not, then I would suggest that you look for a different hosting solution.

Best regards,
Rikard

August 20, 2021 at 9:28 am in reply to: All Enfold sites crash because of wrong CSS MIME type #1317586

Rikard
Keymaster

Hi,

Sorry for the problem. Did you check the file permissions settings for the avia_posts_css folder? Also, could we see this happening on a live site somewhere?

Best regards,
Rikard

August 20, 2021 at 8:33 am in reply to: i can't get theme update alerts anymore and can't select Elements Layout… #1317583

Rikard
Keymaster

Hi,

Thanks for the update. Please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

August 20, 2021 at 8:30 am in reply to: Written; Warning: Creating default object from empty value in….php on line 904 #1317582

Rikard
Keymaster

Hi,

Great, I’m glad that everything is back to normal again, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 20, 2021 at 8:28 am in reply to: Define a global constant #1317581

Rikard
Keymaster

Hey GabySandro,

There’s nothing like that in the theme by default unfortunately, and editing it via CSS would not be possible. Maybe you could try looking for a plugin or third party code?

Best regards,
Rikard

August 20, 2021 at 8:25 am in reply to: WooCommerce search gives 500 server error when no product is found #1317580

Rikard
Keymaster

Hi saschapi,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

August 20, 2021 at 8:07 am in reply to: Grid row element – 2 cell configuration – how to flip when in responsive mode? #1317576

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 20, 2021 at 8:06 am in reply to: Advanced Styling not applying any more #1317575

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing the same thing on my end as well unfortunately. Please send us FTP login details in private, so that we can have a closer look at the folders which contain the style sheets.

Best regards,
Rikard

August 20, 2021 at 6:53 am in reply to: Enfold template features inquiry #1317572

Rikard
Keymaster

Hi Hanieh,

You can find all the theme documentation here: https://kriesi.at/documentation/enfold/

Best regards,
Rikard

August 20, 2021 at 6:35 am in reply to: Woo commerce #1317571

Rikard
Keymaster

Hi Christophe,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 20, 2021 at 6:33 am in reply to: Error message #1317570

Rikard
Keymaster

Hi Andreas,

Great, I’m glad to hear that it’s working again. PHP 8 is still pretty new, so there might be some thing that are left for us to fix. If you can run 7.4 for now, then it would give us time to fix problems in future releases of the theme. If it’s possible, then you could also try different versions of PHP 8.

Best regards,
Rikard

August 20, 2021 at 6:16 am in reply to: Easy Layerslider Button customization issue #1317568

Rikard
Keymaster

Hey arch2030,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

August 20, 2021 at 6:02 am in reply to: Problem with Icon Box after Enfold 4.8.4 Update #1317567

Rikard
Keymaster

Hi AJDesignCo,

Thanks for the update, I’m glad that you found it.

Best regards,
Rikard

August 20, 2021 at 6:00 am in reply to: Updated Enfold to the latest version and the sub menu stopped working #1317566

Rikard
Keymaster

Hey dgor1234,

Thanks for the screenshot. I checked the mobile menu on the site in private, but I can’t see any problems on my end. Could you try to load the page in an incognito or private browser window to see if that helps please?

Best regards,
Rikard

August 20, 2021 at 5:57 am in reply to: Remove border in Header #1317565
Rikard
Keymaster
Hey frammies,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top #header_meta {
    border-bottom: none;
}
```
Best regards,
Rikard
August 20, 2021 at 5:56 am in reply to: Broken Link #1317564

Rikard
Keymaster

Hey Tim,

Thanks for reaching out to us.

Best regards,
Rikard

August 20, 2021 at 5:41 am in reply to: Mobile View cut off some elements #1317562

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 20, 2021 at 5:40 am in reply to: Header underline selected menu line and hover #1317561

Rikard
Keymaster

Hey virtualbis,

Great, I’m glad that you got things working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 20, 2021 at 5:39 am in reply to: Conflict between woocommerce and Enfold Theme Version Number is 4.8.6.2 #1317560

Rikard
Keymaster

Hey teotaban,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

August 20, 2021 at 5:37 am in reply to: Accordion title length / spacing – text overlapping "+" symbol #1317559

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 20, 2021 at 5:35 am in reply to: Videos not working #1317558

Rikard
Keymaster

Hi edge513,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

August 20, 2021 at 5:33 am in reply to: Adding a text (link) next to the logo, before the menu in header #1317557

Rikard
Keymaster

Hi Joan,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it, and I hope you have a good summer too :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 18,871 through 18,900 (of 93,420 total)

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