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Viewing 30 posts - 18,751 through 18,780 (of 93,423 total)
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  • Hi Chris,

    Thanks for the update. We’ve seen this problem on other sites too, and adding a filter helped on those sites. I tried adding the same filter to your site, but it doesn’t seem to be working for some reason. Could you share FTP login details with us in private as well please?

    Best regards,
    Rikard

    in reply to: Issues with WordPress 5.8 – V #1318365

    Hi,

    Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Probelm with spacing in the mobile layout of my website #1318364

    Hi,

    Thanks for that. This problem is fixed in the version of the theme that you are running, and it seems to be working as it should on your actual site as well. Could you check and verify please?

    Best regards,
    Rikard

    Hi Frank,

    Thanks for the login details. I can’t see any error messages on my end using either the account you sent, or using the Redakteur account which I created on your site (you can delete that if you like). When and where exactly are you seeing these error messages?

    Best regards,
    Rikard

    in reply to: Shortcodes #1318362

    Hey interstar007,

    I’m not sure I fully understand the problem you are having, could you try to explain it a bit further please? If you have a live site where we can see the actual problem, then please link to that as well.

    Best regards,
    Rikard

    in reply to: Unable to update to latest version #1318360

    Hi Mark,

    Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Image loading issues #1318238

    Hi,

    Thanks for the update. I’m not sure exactly what is going on, but I can’t see what is shown in your video on my end. When I click (1), then I get redirected to (2), and I don’t see any options to switch sites (3). When clicking (4), I get redirected to (5), which is a JetPack login page.

    Best regards,
    Rikard

    in reply to: Design problem after update 4.8.6.1 #1318235

    Hi,

    Thanks for the update. We can’t see the screenshots you linked to though, please try uploading them to a service like Google Drive or Dropbox, then link to them here. Also please include admin WordPress login details in private, so that we can have a look at the backend of your site.

    Best regards,
    Rikard

    in reply to: Error 508 #1318234

    Hi,

    Thanks for the update. I tried logging into your cPanel account, but the details are not working. Please check and verify.

    Best regards,
    Rikard

    in reply to: Center socket menu items on mobile #1318231

    Hey navindesigns,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    #socket .sub_menu_socket li {
        width: 25%;
    }
    }

    Best regards,
    Rikard

    in reply to: Align Icon Box Title Vertically #1318230

    Hi,

    Thanks for helping out @guenni007. Did you try that out @navindesigns?

    Best regards,
    Rikard

    in reply to: Increase spacing between Icon Box on mobile #1318229

    Hey navindesigns,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .page-id-137 #av_section_3 .av_one_fourth {
        margin-top: 40px;
    }
    
    .page-id-137 #av_section_3 .first.av_one_fourth {
        margin-top: 0;
    }
    }

    Best regards,
    Rikard

    • This reply was modified 4 years, 6 months ago by Rikard.
    in reply to: 500 internal server error occured #1318214

    Hi,

    Thanks for that. I created a test page, please see private. I tried cleaning up some of the markup which you had added in the content, but the server error is still occurring. Could you share server error logs with us please?

    Best regards,
    Rikard

    • This reply was modified 4 years, 6 months ago by Rikard.
    in reply to: sections overlay layerslider on mobile view #1318210

    Hey John,

    Please try this CSS instead:

    @media only screen and (max-width: 479px) {
    #av_section_1 .av_two_fifth, #av_section_1 .av_three_fifth {
      margin-top: 0 !important;
    }
    }

    If you want a bit more specific CSS, then please assign an ID to the section with the 1/5 and 1/3, and replace av_section_1 in the code, with the ID you added.

    Best regards,
    Rikard

    Hi,

    Sorry for the problem. I added this filter to your functions.php file:

    /**
     * Filter to skip css file generation.
     * You can add logic to skip for certain pages/posts only.
     * 
     * @since 4.8.6.1
     * @param boolean $create
     * @return boolean					true | false or anything else to skip generation of css file
     */
    function custom_avf_post_css_create_file( $create )
    {
    	return false;
    }
    
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    And the background images are working after that. If you need further help with this, then please refer to this reply: https://kriesi.at/support/topic/background-image-is-not-displayed-anymore-after-update-to-enfold-4-8-6-1/#post-1317645, and check the file permissions of the https://your_site_name/wp-content/uploads/avia_posts_css/ folder.

    Best regards,
    Rikard

    in reply to: remove in footer text "Enfold Theme by Kriesi" #1318203

    Hi romero2,

    Great, I’m glad that you got it working, and thanks @aussiedropbear for helping out :-)

    Best regards,
    Rikard

    in reply to: Registration? #1318200

    Hi,

    Thanks for that. It’s already registered to the email you are using in this conversation, please try logging in with your email and the password in private.

    Best regards,
    Rikard

    in reply to: Widgets Area geschrottet #1318199

    Hi,

    Great, I’m glad that things are working for you again. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Mixed Menu (Main & On Page Menu) #1318198

    Hi,

    Thanks for the update. I’m not sure exactly what is unclear to you, but I see that you have added IDs to your sections on the page you linked to. steuererklaerungen for example. If you want to link directly to that section, then please try linking to the URL in private. That should work from anywhere on your site.

    Best regards,
    Rikard

    in reply to: Breaking Avia Layout Builder – Spinning Wheel #1318196

    Hey wwt247,

    Could you share the exact code you are using, so that we can try it out on a test installation please?

    Best regards,
    Rikard

    Hi,

    Thanks for the login details. The theme version number is correct, but the layout of the theme options doesn’t seem correct. Could you try deleting the old version of the theme, to see if that helps please? We can check it out for you, or upload a fresh copy of the theme, if you include FTP login details in private as well.

    Best regards,
    Rikard

    in reply to: No aparecen las entradas Blog en Blog #1318194

    Hey purpleblue_Es,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the where you are having this problem on.

    Best regards,
    Rikard

    in reply to: How to reduce space between header & page content? #1318192

    Hi Joan,

    Great, I’m glad that you found a solution, and thanks for sharing it. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Sidebar Menu position and content #1318191

    Hi,

    Great, I’m glad that we could help, and thanks for the kind words :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    Hi Cornelie,

    Thanks for that. The WordPress login details are working, but the FTP login details are not. Please check and verify the FTP login details, and send them again.

    Best regards,
    Rikard

    in reply to: problems with preview and backend error #1318122

    Hi Jay,

    Thanks for the update. I don’t know what to conclude from this unfortunately, since we haven’t seen this problem happening before. When the Layout Builder breaks in other situations, then it’s almost always due to open html markup in the content. I couldn’t see anything like that in your content though. Did you try to recreate the element? If you want to, then it might be a good idea to try and create that particular section in a separate page, then copy the shortcodes in after your are done. Doing it that way might compartmentalise the problem a bit more.

    Best regards,
    Rikard

    in reply to: Image hover effect #1318120

    Hi Nora,

    I don’t think you need a plugin for that, it should be possible with CSS. You can try something like this for example:

    .team-social {
        background-image: url(https://kriesi.at/themes/enfold-2017/files/2017/02/people-2.jpg);
        background-repeat: no-repeat;
        background-size: cover;
    }

    Best regards,
    Rikard

    in reply to: Fatal error: Uncaught Error: Call to undefined method #1318086

    Hi roboscrape,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Problem of access to my site in the front-end #1318085

    Hi Eric,

    Thanks for using Enfold, and for the kind words :-)

    We’ll keep this thread open for you, in case you should need any further help on the topic.

    Best regards,
    Rikard

    Hi Frank,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

Viewing 30 posts - 18,751 through 18,780 (of 93,423 total)