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Hi,
Thanks for the update. I can’t see the plugin on your installation though?
Best regards,
RikardHi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardNovember 15, 2021 at 11:26 am in reply to: space character in "Spezielle Überschrift" does not work #1329066Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardNovember 15, 2021 at 10:57 am in reply to: space character in "Spezielle Überschrift" does not work #1329061Hi,
Great, I’m glad that you found the culprit. Maybe you could check if there is an alternative to that plugin? If not, then please try reaching out to the plugin developers for further support.
Best regards,
RikardNovember 15, 2021 at 10:56 am in reply to: admin mode gets broken after update to WordPress latest #1329060Hi,
Great, I’m glad to hear that it’s working again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
RikardNovember 15, 2021 at 10:27 am in reply to: space character in "Spezielle Überschrift" does not work #1329056Hi,
Thanks for the login details. Could you try deactivating all plugins, to see if that changes anything please? If it does, then you can activate them one by one, to see which one is causing this problem.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardNovember 15, 2021 at 10:21 am in reply to: File merging and compression for CSS no longer works #1329052Hi,
Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that we could help, and sorry for the problem. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey SOLOMON,
Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please activate debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then copy all the shortcodes to a test page, so that we can have a closer look at the content of that particular page.
Best regards,
RikardHey Shweta,
Thanks for reaching out to us. We are not accepting sponsored or guest posts at the moment though.
Best regards,
RikardHi,
This fix will be included in the next update of the theme, so it shouldn’t happen again. If it should, and you want to fix it yourself, then open up this file: /enfold/config-templatebuilder/avia-shortcodes/gallery/gallery.php. Then edit this code on line 584:
$rel .= 'rel="noopener noreferrer"';To this:
$rel .= 'rel="noopener noreferrer" target="_blank"';Best regards,
RikardNovember 15, 2021 at 5:46 am in reply to: Mobile Landscape not Responsive and WhiteSpace Hide on Desktop not Working #1329021Hey havi,
I see the problem on your actual site, but I can’t reproduce it on a test installation. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Our developers found the fix for this problem already, and I’ve implemented it on your site now. Please review your site.
Best regards,
RikardNovember 14, 2021 at 8:44 am in reply to: Frontpage Settings & And where do you want to display the Blog?-Setting #1328919Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Sini,
I turned off file compression under Enfold->Performance. That same functionality should be available for you in the plugin, if you should need it.
Best regards,
RikardHi,
Thanks for that. The login details you posted are not working though, please check and verify.
Best regards,
RikardHey maxcoppeta,
That is custom element created by us, it’s not included in the Layout Builder unfortunately.
Best regards,
RikardHi Frans,
Great, I’m glad to hear that it’s working now. Yes, the fix will be included in the next release of the theme.
Best regards,
RikardNovember 14, 2021 at 8:24 am in reply to: admin mode gets broken after update to WordPress latest #1328914Hey YongyanLi,
Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need further help, then please provide us with admin access, instead of Editor.
Best regards,
RikardHi,
Thanks for the update. I tried to reproduce the problem again on a test installation, and I’m able to now for some reason. I’ll report this to our developers, and let you know here once we have a solution available.
Best regards,
RikardHey Christine,
Is the user in private yours? Could you share the receipt for your purchase from Themeforest with us please?
Best regards,
RikardHi,
Yes, you would have to extend your support period on Themeforest, if you want to access the support forum. We would have kept the forum open to all users if it was up to us, but like I wrote earlier, this is a requirement from Themforest which we have to comply with.
Best regards,
Rikard -
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