Page 555 – Support | Kriesi.at – Premium WordPress Themes

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December 13, 2021 at 5:00 am in reply to: Images in Blog Post Listing & Individual Posts Not Showing on Front End #1332525

Rikard
Keymaster

Hi Stephen,

Do you have any caching or minification plugins? If so then please try to clear the cache from them, or deactivate them temporarily to see if that changes anything. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

December 13, 2021 at 4:56 am in reply to: Enfold Theme Updates #1332524

Rikard
Keymaster

Hi Graham,

Please refer to this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 13, 2021 at 4:54 am in reply to: Cannot reply directly #1332523

Rikard
Keymaster

Hi Thorsten,

Thanks for that. It looks like the server is returning 500 server errors on some resources, I’m not sure why that is though. Could you try changing your site address and URL to https to see if that changes anything please? If not, then please share server error logs with us.

Best regards,
Rikard

December 13, 2021 at 4:47 am in reply to: Color section: background 100% #1332522

Rikard
Keymaster

Hey grassifrancesca,

Thanks for that. I’m not sure exactly what you are looking to achieve, could you post a screenshot highlighting the changes you would like to make please?

Best regards,
Rikard

December 13, 2021 at 4:43 am in reply to: Theme update available email. #1332521

Rikard
Keymaster

Hi Doug,

The latest version of the theme is always available in your Themeforest account, which version are you seeing there? If you need further help with your site, then please post admin WordPress login details in private, so that we can have a closer look at it. You do not have a purchase a new theme license if you already own one.

Best regards,
Rikard

December 13, 2021 at 4:40 am in reply to: Update #1332520

Rikard
Keymaster

Hi,

Thanks for the update. If you need help with updating, then please share FTP login details with us as well, and verify that you have backups of your site.

Best regards,
Rikard

December 13, 2021 at 4:38 am in reply to: PHP 7.4 & Enfold New Version #1332519

Rikard
Keymaster

Hey jetztonline,

You should not have to buy a new theme license if you already own one. If you need further help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 13, 2021 at 4:26 am in reply to: Mobile-Version SVG logo: position and size #1332517

Rikard
Keymaster

Hi,

Thanks for that. Could you post a link to your site as well please?

Best regards,
Rikard

December 12, 2021 at 11:52 am in reply to: An error occurred while updating Enfold #1332474

Rikard
Keymaster

Hi,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

December 12, 2021 at 11:51 am in reply to: Website down with PHP versie 8.0.13 #1332473

Rikard
Keymaster

Hey MarcusEls,

Please send us FTP login details, a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 12, 2021 at 11:50 am in reply to: Multiple issues #1332472

Rikard
Keymaster

Hi,

Thanks for the update. Are you ok with using the Blog Post element for now? If not, then please create a test page where we can see the actual problem.

Best regards,
Rikard

December 12, 2021 at 5:14 am in reply to: Multiple issues #1332463

Rikard
Keymaster

Hi,

About the banners; I see the same thing on my end in Chrome, where I have ad blockers active. They are showing fine in Opera though, where I don’t have ad blockers. Maybe you have something like that installed in your browser as well, which would block them?

Best regards,
Rikard

December 12, 2021 at 5:11 am in reply to: Multiple issues #1332462
Rikard
Keymaster
Hi,

Thanks for the update. I can see the problem on your site, and I can reproduce it on a test installation as well. It looks like this is bug in the theme, so I’ve reported it to our developer. Please use this CSS to hide the tags for now, until we have a permanent solution:
```
span.av-magazine-tags-wrap {
  display: none; 
}
```
Best regards,
Rikard
December 11, 2021 at 3:52 pm in reply to: Hide the “Blog” title and the breadcrumb navigation on my website’s blog #1332419

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 11, 2021 at 3:18 pm in reply to: paypal button in checkout #1332416

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2021 at 3:17 pm in reply to: cart flag #1332415
Rikard
Keymaster
Hey sitibus,

Please try the following in Quick CSS under Enfold->General Styling:
```
td.product-remove a {
    background-color: #000;
}
```
Best regards,
Rikard
December 11, 2021 at 11:26 am in reply to: An error occurred while updating Enfold #1332402

Rikard
Keymaster

Hey wheatbeltpeac,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 11, 2021 at 11:24 am in reply to: Multiple issues #1332401

Rikard
Keymaster

Hi,

I’ve adjusted the CSS for you, and it’s applying to your site.

Update; I can’t see any error messages under Enfold->Theme Update, could you let us know how to reproduce the problem please?

Best regards,
Rikard

December 11, 2021 at 10:43 am in reply to: Hide the “Blog” title and the breadcrumb navigation on my website’s blog #1332399
Rikard
Keymaster
Hey khetarpal,

Please try this CSS as well:
```
.single-post .title_container {
  display: none; 
}
```
Best regards,
Rikard
December 11, 2021 at 6:55 am in reply to: Purchase code not activating Enfold to update #1332396

Rikard
Keymaster

Hey albrightcreative,

Please refer to this guide: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 11, 2021 at 6:54 am in reply to: Social icons vertical alignment #1332394

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2021 at 6:51 am in reply to: Customize Preview does not show columns and or images #1332393

Rikard
Keymaster

Hi David,

I saw some error message when using the customizer, and they disappeared after I deactivated file compression under Enfold->Performance. I get the same results when using the customizer as when I preview the page normally, and the CSS I tried is applying too. Could you check so that it’s working as it should on your end as well please? If it’s not working, then please share a screenshot of the problem with us. Also please consider updating the theme to the latest version (4.8.7.1): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

December 11, 2021 at 6:42 am in reply to: Catalogue menu items on mobile device is overlapping #1332392

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 11, 2021 at 5:42 am in reply to: I broke ALB front end by not closing a tag– need help fixing #1332391

Rikard
Keymaster

Hey levelseven,

Thanks for the login details. I’ve closed the tags for you, please review your site.

Best regards,
Rikard

December 11, 2021 at 5:27 am in reply to: paypal button in checkout #1332388
Rikard
Keymaster
Hey sitibus,

Please try the following in Quick CSS under Enfold->General Styling:
```
.woocommerce-checkout #ppc-button {
  margin-top: 20px;
}
```
Best regards,
Rikard
December 11, 2021 at 5:24 am in reply to: Space bar not working in Enfold #1332387

Rikard
Keymaster

Hi Chrilles,

If the problems goes away when you deactivate all plugins, then it’s likely caused by one of your plugins. Please try to deactivate all of them, then activate them one by one, and check when the problem starts happening.

Best regards,
Rikard

December 11, 2021 at 5:21 am in reply to: gutenberg editor is blank with enfold when creating new post #1332386

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see any problems on my end though: https://snipboard.io/XdoxhK.jpg. Could you try a different browser to see if that helps?

Best regards,
Rikard

December 11, 2021 at 5:17 am in reply to: HIDE BORDERS IN MENU #1332385

Rikard
Keymaster

Hi,

I’ve added the shortcode to the Stage Vacances menu item for you, please review your site.

Best regards,
Rikard

December 11, 2021 at 5:14 am in reply to: Socket font size #1332384

Rikard
Keymaster

Hi Martin,

It looks like your site is in maintenance mode, could you share login details with us in private please?

Best regards,
Rikard

December 10, 2021 at 4:08 pm in reply to: Social icons vertical alignment #1332354

Rikard
Keymaster

Hi,

You have to select which social links you want to display in the element options, since it’s currently set to use a custom set, also in the element options. I’ve done that for you now, and the links are showing up as they should. Please review your footer page.

Best regards,
Rikard
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Posts

Viewing 30 posts - 16,621 through 16,650 (of 93,423 total)

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