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December 15, 2021 at 3:14 pm in reply to: Bilder werden in der Mediathek nicht mehr angezeigt. #1332971

Rikard
Keymaster

Hi,

Thanks for that. I’ve fixed the problem for you, please review your site.

Best regards,
Rikard

December 15, 2021 at 2:06 pm in reply to: Multiple issues #1332962

Rikard
Keymaster

Hi,

Thanks for the update. I can’t tell you why you are not seeing the ads on your Chrome desktop browser unfortunately, but it’s likely that it’s something local to your machine.

Magazine element: I’ve added the fix for you, and it’s working as it should now.

Best regards,
Rikard

December 15, 2021 at 1:59 pm in reply to: Going from Enfold 3.8 to 4.7.6.4 – HELP :) #1332958

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 15, 2021 at 9:13 am in reply to: Too Many Redirects – Church Demo #1332904

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

December 15, 2021 at 9:06 am in reply to: After Update: Fullwidth Header Problem #1332903

Rikard
Keymaster

Hey netzfuchs,

Great, I’m glad that you solved your problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 15, 2021 at 8:56 am in reply to: PHP 8.1 critical error #1332899

Rikard
Keymaster

Hi Thomas,

Could you share admin WordPress login details with us as well please?

Best regards,
Rikard

December 15, 2021 at 8:54 am in reply to: icons/images in the avia layout builder are missing #1332898

Rikard
Keymaster

Hi,

Thanks for the update. If you don’t want to experiment with your live site, then please copy it to a staging site and make the change there. We haven’t had any reports from other users having the same problem on the version you are running, and we can’t reproduce it on test installations either. It is therefor likely that the problem is local to your site.

Best regards,
Rikard

December 15, 2021 at 8:52 am in reply to: Api key #1332896

Rikard
Keymaster

Hi,

No, I can’t see any login details in this thread. Please try sending it again, and remember to write something in the public box as well.

Best regards,
Rikard

December 15, 2021 at 8:49 am in reply to: Max height to a code block #1332895
Rikard
Keymaster
Hey I-Visio,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-3231 .avia_code_block_0 {
    height: 470px;
    max-width: 470px;
    overflow: scroll;
}
```
Best regards,
Rikard
December 15, 2021 at 8:45 am in reply to: PHP 8 Enfold 4.8.7.1 generates a critical error #1332894

Rikard
Keymaster

Hi Corne,

Thanks for the update. We still haven’t been able to reproduce this problem on our end, so we’re still not sure what is causing it unfortunately. If you need further help, then please copy the site to a staging area, so that we can check it out there.

Best regards,
Rikard

December 15, 2021 at 8:42 am in reply to: Adding sections to all pages #1332892
Rikard
Keymaster
Hi,

Thanks for that. Maybe it would be better if you set the backgrounds in the actual layout builder? You can do so by adding your content to Color Section elements for example. We could give you CSS to use, but this would set the entire footer to white:
```
#footer-page .main_color {
  background-color: #fff !important;
}
```
You can remove the space at the bottom by using this CSS:
```
#footer-page main {
  padding-bottom: 0; 
}
```
Best regards,
Rikard
December 15, 2021 at 8:33 am in reply to: Bilder werden in der Mediathek nicht mehr angezeigt. #1332890

Rikard
Keymaster

Hi Andres,

Thanks for the update. We would need access to WordPress to check the error as well though, could you post admin WordPress login details in private as well please?

Best regards,
Rikard

December 15, 2021 at 8:15 am in reply to: HIDE BORDERS IN MENU #1332886

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 14, 2021 at 3:30 pm in reply to: Multiple issues #1332805

Rikard
Keymaster

Hi,

I have plugins added to Chrome, which is called AdBlock. I simply click on the AdBlock icon in the Chrome toolbar, then allow your site to show ads. I’m not sure if Chrome is set to not show ads by default, but I don’t think that is the default setting.

About the Magazine element problem; we have a solution ready now. Could you share FTP login details with us as well, so that we can implement the fix for you please?

Best regards,
Rikard

December 14, 2021 at 3:10 pm in reply to: Border problem in Grid Row #1332790

Rikard
Keymaster

Hey golpo,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

December 14, 2021 at 3:06 pm in reply to: Going from Enfold 3.8 to 4.7.6.4 – HELP :) #1332787
Rikard
Keymaster
Hi,

The lines can be removed with this CSS:
```
#menu-item-shop {
  border-color: transparent; 
}
```
You can remove the search icon under Enfold->Main Menu->General->Append search icon to main menu

Try this to change the border colour around the related products:
```
.related .inner_product {
  border-color: #fff;
}
```
Best regards,
Rikard
December 14, 2021 at 2:58 pm in reply to: Magazine Widget Incorrectly Displaying Authors after upgrade to 4.8.8 #1332784

Rikard
Keymaster

Hey treasurer_crusaders,

Please replace /enfold/template-configbuilder/avia-shortcodes/magazine/magazine.php with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_8/alb/magazine.php. If you need help doing so, then please share admin WordPress and FTP login details in private.

Best regards,
Rikard

December 14, 2021 at 12:37 pm in reply to: Problem with Partner/Logo Element #1332742
Rikard
Keymaster
Hi Peter,

Thanks for that. I added this for you in Quick CSS, and it’s showing as it should after that:
```
.avia-content-slider-inner {
  min-height: 122px;
}
```
Please review your site.

Best regards,
Rikard
December 14, 2021 at 12:19 pm in reply to: update 4.8.8. Critical error in Theme PHP 8+ #1332740

Rikard
Keymaster

Hi,

Thanks for the update. Please activate the Appearance->Theme Editor functionality in WordPress if you can’t get FTP login details. Otherwise we can’t access the theme files in any way.

Best regards,
Rikard

December 14, 2021 at 12:16 pm in reply to: Bilder werden in der Mediathek nicht mehr angezeigt. #1332739

Rikard
Keymaster

Hi Andres,

Thanks for the update and login details. Could you share admin WordPress login details with us as well please?

Best regards,
Rikard

December 14, 2021 at 7:32 am in reply to: licence #1332719

Rikard
Keymaster

Hi Jean,

Please try following this: https://kriesi.at/documentation/enfold/theme-registration/. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

December 14, 2021 at 7:31 am in reply to: update token #1332718

Rikard
Keymaster

Hey jeannot21,

Please try following this: https://kriesi.at/documentation/enfold/theme-registration/. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

December 14, 2021 at 7:25 am in reply to: HIDE BORDERS IN MENU #1332717

Rikard
Keymaster

Hi,

Here’s what I see on my end: https://snipboard.io/lnZzsD.jpg. Could you try using a different browser?

Best regards,
Rikard

December 14, 2021 at 6:43 am in reply to: PHP 8 Enfold 4.8.7.1 generates a critical error #1332712

Rikard
Keymaster

Hi Frans,

Thanks for the update. Could you give us access to a site where we can see the problem using the latest version of the theme please?

Best regards,
Rikard

December 14, 2021 at 6:40 am in reply to: Page using Tab section not displayed correctly #1332711

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing the same thing on both the pages you linked to, did you remove the code block from both of them? If you need further help, then please create a test page where we can see the actual problem. Also, which form did you add in the code block? If the problem is caused by third party code or a plugin, then our support is limited unfortunately.

Best regards,
Rikard

December 14, 2021 at 6:21 am in reply to: Multiple issues #1332710

Rikard
Keymaster

Hi,

Thanks for the update. I can’t reproduce the problem with the ads on my end, please see screenshot in private for what I see on Chrome after allowing ads on your site. I see the same thing in Chrome as I do in Firefox, Safari and Opera.

Best regards,
Rikard

December 13, 2021 at 5:02 am in reply to: Yes, Enfold is compatible with PHP 8! #1332527

Rikard
Keymaster

Hey goldengate415,

Thanks for sharing your experience :-)

Best regards,
Rikard

December 13, 2021 at 5:00 am in reply to: Images in Blog Post Listing & Individual Posts Not Showing on Front End #1332525

Rikard
Keymaster

Hi Stephen,

Do you have any caching or minification plugins? If so then please try to clear the cache from them, or deactivate them temporarily to see if that changes anything. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

December 13, 2021 at 4:56 am in reply to: Enfold Theme Updates #1332524

Rikard
Keymaster

Hi Graham,

Please refer to this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 13, 2021 at 4:54 am in reply to: Cannot reply directly #1332523

Rikard
Keymaster

Hi Thorsten,

Thanks for that. It looks like the server is returning 500 server errors on some resources, I’m not sure why that is though. Could you try changing your site address and URL to https to see if that changes anything please? If not, then please share server error logs with us.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 16,591 through 16,620 (of 93,420 total)

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