Viewing 21 posts - 1 through 21 (of 21 total)
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  • #1323078

    Dear support,

    So I was trying to upgrade theflowerstudio.com from Enfold 3.8 to 4.7.6.4 and I think I really messed things up.
    Now whenever I try to make either version of the Enfold theme Active it breaks the website and I am not able to go any further and then have to call Dreamhost support to help me get it back to where I can get inside the Admin.

    I bought a second license of this to install on theflowerstudio.com –

    Please tell me where to begin to clean up my mess :)

    Thanks!
    Marc

    #1323097

    Hi Marc,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please try to explain the problem a bit further, as I’m not sure I fully understand it.

    Best regards,
    Rikard

    #1323188

    I have the website hosted through Dreamhost and I had to upgrade it because the PHP had to be upgraded – and when they upgraded it to the new php the site broke. I believe it could have been one of the plugins – maybe the version of RevSlider –

    I have also provided the FTP credentials in case you need them.

    I thought that maybe I would be able to just upload the newest version of ENFOLD and then just activate that new version – but when I did that I got that screen again that would not let me into the site and I had to call Dreamhost support and get disable something on the back end for me to be able to see it again.

    I’m sorry I don’t remember more details – I hope that was a little helpful –
    Thank you – Marc

    #1323246

    Hi Marc,

    Thanks for that. I was able to login to your FTP account, but the themes located in the themes folder in both the folders in private doesn’t seem to correspond with the themes I’m seeing under Appearance on your actual site. Which is the correct folder?

    Best regards,
    Rikard

    #1323253

    Sorry I forgot that part – somehow the themes got placed into a diff place in the web strucure – the correct folder is:

    – theflowerstudio.com > web > wp-content > themes > enfold
    – [enfold-old] is older theme-
    – not sure how the theme got here

    Let me know if that helps
    Marc

    #1323317

    Hi Marc,

    Thanks for that. I’ve uploaded and activated the latest version of the theme for you now, and everything seems to be working as it should. Please review your site.

    Best regards,
    Rikard

    #1323365

    You are awesome – I wonder what I did wrong – you make it sound so easy.

    I want to add products and a shopping page to this site – can you share with me what I will need and instructions?

    THANK YOU!
    Marc

    #1323369

    Hi,

    Glad to know that it is working correctly now. To create a shop page, you will need a plugin such as Woocommerce. The plugin has a setup wizard, so you should be able to start a shop page in no time. Please check their documentation for additional info.

    // https://docs.woocommerce.com/document/woocommerce-setup-wizard/

    Best regards,
    Ismael

    #1326904

    Hi – so I installed woo commerce and I just want to import your shopping demo page – I don’t want to have to import a new demo and the have my enfold settings overwritten –

    What is the easiest way to do this?
    Thanks
    Marc

    #1326939

    Hi Marc,

    You can do that if you enable debug mode in the theme: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can give you the shortcodes for the page which you want to import. I’m not sure exactly which page you want to import though, could you link to it here please?

    Best regards,
    Rikard

    #1327044

    Hello – thank you for your quick response –

    1. I just installed that code in the functions.php file – think it is good – nothing broke – looks like this:

    if( isset( $avia_config[‘use_child_theme_functions_only’] ) )
    {
    return;
    }

    //set builder mode to debug
    add_action(‘avia_builder_mode’, “builder_set_debug”);
    function builder_set_debug()
    {
    return “debug”;
    }

    2. So I started a shopping page: https://www.theflowerstudio.com/shop-flowers/
    I will have 4 or 5 categories and I would like this page to be able to be sorted by the categories – I like the Masonry setup so they can sort through the different categories like his the screen shot below

    3. PAGES NEEDED: (we will be using SQUARE for payments if that makes a difference)
    Shop – My Account – Cart – Checkout – Privacy Policy – shipping/return policies
    We want to keep this as simple as possible – the client is not great with tech stuff so the simpler the better :)

    4. STYLING – – I do want to get rid of the light grey border on everything like it is on my just beginning shop page –

    I hope this helps
    thanks
    Marc

    #1327568

    Hi Marc,

    Sorry for the late reply. You can create your own shop page using the Layout Builder, but the other pages are not editable with the Layout Builder unfortunately.

    Styling: do you want to remove the grey border around the products?

    Best regards,
    Rikard

    #1329130

    1. Where do I find the other pages:
    My Account – Cart – Checkout –
    Clearly I need those to be able to sell anything on the website – do I have to import another demo? If I do will it keep the pages that I alread have completed and save them as they are – I don’t want to lose what I have – and if I do import an ecommerce demo what is the most simple one in terms of style?

    2. On this point I don’t see in the setup where it allows me to sort by category when I put the shopping module in the page – your example on your demo shows it with the sortable categories above the products
    2. So I started a shopping page: https://www.theflowerstudio.com/shop-flowers/
    I will have 4 or 5 categories and I would like this page to be able to be sorted by the categories – I like the Masonry setup so they can sort through the different categories like his the screen shot below

    3. Styling: do you want to remove the grey border around the products? YES PLEASE

    Thanks!
    Marc

    #1329171

    Hi,

    1. If you don’t have those pages, then you can create them manually and set them under WooCommerce->Settings->Advanced. Then use these shortcodes for each page:

    [woocommerce_cart]
    
    	[woocommerce_checkout]
    
    	[woocommerce_my_account]

    2. If you want the default sorting option, then you can use a blank page for your shop page, or use the Product Grid element.

    3. Please try this in Quick CSS in order to remove the grey border:

    div.inner_product {
      border-colour: transparent; 
    }

    Best regards,
    Rikard

    #1331773

    Hello –
    So thank you for that information – I have made progress. I am having some issues though – thank you in advance for your help.

    1. I tried your fix for Quick CSS to get rid of the grey borders around the images on the shop page – unfortunately it did not work.

    If you go to this page I want to remove:
    a. the line that is under the header and between the cart and the menu
    b. is there a way to center the text on the product names and price?

    2. I figured out how to use the masonry content element to show the filters above my flowers on the shop page – questions:
    a. can I set how many products per row and how many per page?
    b. can I make the sortable menu be bold and stay green on the currently selected category?
    c. can I center the price and the description under the product photo???

    3. For the store announcement bar how do I change the color of the text and the color of the bar?

    4. on product page can I take away the outline around the main product photo???

    I am sure there will be more – thank you :)
    Marc

    #1331795

    Hi Marc,

    Thanks for the update.

    1. I can’t see a grey border on your actual site, so the CSS seems to be working.

    1a. Please try this CSS as well:

    #header_main {
        border-bottom-width: 0;
    }

    1b. Try this CSS as well:

    .av-masonry-sort .av-inner-masonry-content-pos-content {
        text-align: center; 
    }

    2a. Please check the options under Styling->Columns and Styling->Pagination in the Masonry element.

    2b. Please try this CSS as well:

    .av-masonry .active_sort span {
        font-weight: 600;
    }

    2c. Is this the same request as 1b?

    3. I’m not sure exactly what you are referring to here, could you try to describe the element a bit further please?

    4. Please try this CSS as well:

    .template-shop .single-product-main-image .images a {
        border-width: 0;
    }

    Best regards,
    Rikard

    #1332677

    Great I will try all of these – I put all of these into Quick CSS –

    There are still 2 vertical lines on either side of the shopping cart icon in the main menu – how can we get rid of those?

    Also how do I turn off the search magnifying glass that is in the main menu next to the shopping cart icon???

    THANKS!

    #1332722

    Also – at the bottom of this page there are lines around the “related products” – borders – can we get rid of those or change them to white????

    https://www.theflowerstudio.com/product/everyday-arrangement/

    thanks
    Marc

    #1332787

    Hi,

    The lines can be removed with this CSS:

    #menu-item-shop {
      border-color: transparent; 
    }

    You can remove the search icon under Enfold->Main Menu->General->Append search icon to main menu

    Try this to change the border colour around the related products:

    .related .inner_product {
      border-color: #fff;
    }

    Best regards,
    Rikard

    #1332865

    Great thank you!!! :) It seems to have all worked!

    #1332958

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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