Hi,

Great, I’m glad to hear that it’s working as it should again. The problem might have been due to caching or something similar.

Best regards,
Rikard

Hi,

Please try this instead:

@media only screen and (min-width: 989px) and (max-width: 1200px) {
.home #av_section_5 .av-flex-placeholder {
    display: none;
}
.home #av_section_5 .av_three_fifth, .home #av_section_5 .av_two_fifth {
    width: 100%;
}
}

Best regards,
Rikard

Hi,

Thanks for that. I can see the problem on your actual site, but I can’t reproduce it on a test installation, all images show up there. Maybe there is a setting in the plugin which is preventing all images to be shown? There could also be a conflict with another plugin installed on your site.

Best regards,
Rikard

Hey Humle,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

Hi,

Thanks for the clarification. Please try this in Quick CSS:

@media only screen and (min-width: 989px) and (max-width: 1200px) {
.home #av_section_5 .av_three_fifth, .home #av_section_5 .av_two_fifth {
    width: 100%;
}
}

Best regards,
Rikard

Hi Brian,

I would suggest that you update WordPress to the latest version first of all on the staging site. If you should run into problem with the old version of the theme after that, then you can rename the folder via FTP. After that you can upload the new version in a temporary folder, then rename it to enfold once the upload is done.

Best regards,
Rikard

Hi Brian,

The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

You might want to copy the site to a staging area and update there first.

Best regards,
Rikard

Hey schaer_m,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey agenturwendt,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Kathy,

Thanks for the login token. I checked your header.php file, but I can’t see any overrides added to it. If you are not overriding anything in header.php, then you can delete the file from your child theme. We can do that for you, but then we would need FTP access. I’m not sure exactly how your hosting provider works, but you should be able to create an FTP account in the administration. If not, then please reach out to their support to see if they can give you FTP login details.

Best regards,
Rikard

Hi,

If you edit the image and remove the white space at the top, then it will align as it should.

Best regards,
Rikard

Hi mistermagoo8691,

Did you check the Tab Position option in the Styling tab in the element options?

Best regards,
Rikard

Hi François,

Thanks for that. I see that you are overriding av-helper-masonry.php in your child theme, could you try updating that file with the content from the parent theme please?

Best regards,
Rikard

Hey Meike,

I checked your site on a Samsung A31 using Chrome, but I can’t see any problems with the links on my end. Could you let us know how to reproduce the problem please?

Best regards,
Rikard