Forum Replies Created
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AuthorPosts
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January 28, 2022 at 4:21 pm in reply to: Enfold * is outdated and no longer keeps up with modern theme builders #1337767
Hey royaltask,
Thanks for your feedback, we really appreciate it :-)
Best regards,
RikardJanuary 28, 2022 at 2:35 pm in reply to: Stripe Credit Card Icons Very Big on Checkout Page #1337730Hi,
Thanks for the update. We’ll keep this thread open if you should need any further help.
Best regards,
RikardJanuary 28, 2022 at 2:34 pm in reply to: H1 – H6 do not show font changes and Body font size – Enfold 4.8.9 and WP 5.9 #1337729Hi Holger,
Great, I’m glad that we could help, and sorry for the problem. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Could you try to install and configure this plugin to see if that helps please? https://envato.com/market-plugin/. If not, then please share FTP login details with us as well, so that we can update the theme manually for you. It should hopefully work after that.
Best regards,
RikardHi Mona,
Our support for third party layout builders is very limited unfortunately, since the theme comes with its own layout builder. Please try reaching out to Elementor support first of all, and if you should need any help from us, then we need to see the actual problem.
Best regards,
RikardHi,
Thanks for that, we can access your site now. The likely cause of this problem is the WordPress 5.9 update, could you try to downgrade WordPress to see if that helps? https://increasily.com/how-to-downgrade-wordpress/. We can do it for you if you give us permission to do so, and if you verify that you have backups of your site.
Best regards,
RikardJanuary 28, 2022 at 2:00 pm in reply to: Frontend load more not work – backend the drag and drop reordering #1337720Hi,
Thanks for that. I tried installing the previous version of the theme on your site, but it made no difference unfortunately. The likely reason for this breaking is probably the WordPress 5.9 update, since I can’t reproduce the problem on any version running WordPress 5.8.2. Could you try downgrading WordPress to see if that helps please? https://increasily.com/how-to-downgrade-wordpress/. We can do it for you if you give us permission to so, also please verify that you have backups of your site.
Best regards,
RikardHey envapk2,
Thanks for the login details, and sorry for the problem. I’ve not been able to reproduce this problem myself, but other moderators and users have. Downgrading to the previous version should help if you want to try that, please see private. If you need help with that, then please include FTP login details in private as well, and verify that you have backups of your site.
Best regards,
RikardJanuary 28, 2022 at 1:18 pm in reply to: [avia_codeblock_placeholder uid=„1“] / grey stroke / line below color section #1337713Hi,
Great, I’m glad that you found the cause of your problem. I’m not aware with any plugins like that unfortunately, but maybe you could find an alternative? I’m not sure exactly how these holes manifests themselves, but if you need further help with that, then please open a separate thread for that problem.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardJanuary 28, 2022 at 11:59 am in reply to: Vertically center icons & text in header / footer #1337687Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
I’m referring to the CSS in the screenshot in private, that is what should be applying, but the desktop CSS which you pointed out in your screenshot is applying instead. I’m not sure why that is unfortunately, since it’s working when I try it out on a test installation.
If you need further help with this, then please provide login details in private, so that we can try to copy your shortcodes to a new page or to a test installation.
Best regards,
RikardJanuary 28, 2022 at 11:39 am in reply to: H1 – H6 do not show font changes and Body font size – Enfold 4.8.9 and WP 5.9 #1337677Hi,
Thanks for the update. There seems to be a problem when selecting that particular font yes, I’ll report that to our developers. If you want to actually use that font, then please add this to Quick CSS:
#top #wrap_all .all_colors h1, #top #wrap_all .all_colors h2, #top #wrap_all .all_colors h3, #top #wrap_all .all_colors h4, #top #wrap_all .all_colors h5, #top #wrap_all .all_colors h6 { font-family: 'times new roman', Helvetica, Arial, sans-serif; }The other fonts that I tried out seem to be working as they should.
Best regards,
RikardHi Susanne,
That is why we always recommend that user update on staging versions of sites first, since there’s always a risk that we don’t catch all problems that might have been added in a release. Please upload the old version in a separate folder, then change the name of the current version to something different than enfold, and change the name of the new folder to only enfold.
Best regards,
RikardHi MOOD36_WP,
Great, I’m glad that Nikko and @guenni007 could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you found the cause of the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey PowerBusWay,
Please try the following in Quick CSS under Enfold->General Styling:
.av-sort-by-term a { padding: 0 5px; }Best regards,
RikardJanuary 28, 2022 at 9:55 am in reply to: [avia_codeblock_placeholder uid=„1“] / grey stroke / line below color section #1337651Hey josk-design,
Could you link the support thread you are referring to please? It might have been easier to simply continue in that, if this problem is related in some way. I checked the page you linked to, and you can add a LayerSlider using the Layout Builder. You can remove the two code blocks at the top of the page if you want to.
Best regards,
RikardHi,
Great, I’m glad that Yigit could help you out. This problem will be fixed in the upcoming version of the theme. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Andrea,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. I’ve uploaded and activated the latest version of the theme for you, please delete the old versions and let us know if you should have this problem with the next theme update.
Best regards,
RikardHey dlambers,
Thanks for the login details. You have open html markup in your content, that is the likely reason for disappearing content. For example:
</strong><br/><strong>Making I.T. Work For Your BusinessPlease check your content and close all tags properly.
Best regards,
RikardJanuary 28, 2022 at 9:18 am in reply to: Change size and alignment social media icons in socket #1337639Hey furkanbutt,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { #socket .social_bookmarks { margin: -90px 40% 0 30px; } #socket .social_bookmarks a:before { font-size: 16px; } }Best regards,
RikardHey chaumix01630,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the problem page.
Best regards,
RikardHi,
Thanks for the update. If you don’t have access to the theme files in the account which was used to purchase your license, then I would recommend that you purchase the theme again. Otherwise you will never be able to update the theme, and you will likely run into problems with a few months, since older versions of the theme won’t be compatible with newer versions of WordPress.
Best regards,
RikardHi,
Thanks for that, we can see the details you posted in private. It looks like you haven’t given the correct permissions to the token, please try following this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
RikardJanuary 28, 2022 at 9:00 am in reply to: H1 – H6 do not show font changes and Body font size – Enfold 4.8.9 and WP 5.9 #1337629Hi,
I checked your settings and they seem to be working as they should, could try to be a bit more specific as to which setting is not working? If you use Standard, then a default theme font size will apply.
Please read this to know when each setting is active:
Default: all screensizes (no media query)
Medium: between 768px and 989px – eg: Tablet Landscape
Small: between 480px and 767px – eg: Tablet Portrait
Very Small: smaller than 479px – eg: Smartphone PortraitBest regards,
RikardJanuary 28, 2022 at 5:55 am in reply to: Stripe Credit Card Icons Very Big on Checkout Page #1337621 -
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