Hi,

The update most likely doesn’t break anything, but the files you are overriding in your child theme(?) needs to be updated, since the structure in the parent theme file has changed. If you need help with fixing that, then we need access to both WordPress and FTP. Also please verify that you have backups of the site.

Best regards,
Rikard

Hi Jacquie,

If you are not running the latest version of the theme (4.9.2), then please update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

If you should need any further help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey chryscoulter,

Thanks for the login details. I’m not sure why that is appearing to be honest with you, but updating the PHP version would be the first place to start. Doesn’t your hosting company offer PHP 7.4 or higher? You could verify that debugging is turned off on your installation as well: https://wordpress.org/support/article/debugging-in-wordpress/

Best regards,
Rikard

Hi StuWeTueHo,

Thanks for the update. Those are the only options available in the theme at the moment. The Custom Elements are probably what I would recommend that you go for, even though you can’t create whole sections. But it’s easy enough save all the elements you need, and then drag them to the layout. You could also create a page for the content which you want to repeat, then simply copy the shortcodes in that page to where you want the content. You will need to enable debug mode if you want to see shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

Hi,

Sorry for the problem. This problem seems to only occur on sites where the sidebar name is translated, please try replacing enfold\includes\admin\register-widget-area.php with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_9_2/includes/register-widget-area.php

We have uploaded a new version (4.9.2.1) to Themeforest already, and it should be available within a few hours.

Best regards,
Rikard

Hi,

Thanks for the update. I see the same problem when I try to login to your site, but it works the second time for some reason. I can’t see any error messages, the second time, so it’s difficult to know what is causing it the first time unfortunately. Do you have server logs which you could share with us? Also, does it make any difference if you deactivate all plugins? You could also try to activate the parent theme, in order to check if the problem is coming from the child.

Best regards,
Rikard

Hi Eleina_Shinn,

Please try this CSS:

#header .three.units span.mega_menu_title {
    width: 300px;
}

Best regards,
Rikard

Hi,

Your problem seems to be caused by caching, since it’s not happening when logged in, only when logged out. Please try clearing all caches on the site, and temporarily deactivate file compression under Enfold->Performance, if necessary. If that doesn’t help, then please deactivate your caching plugin.

Best regards,
Rikard

Hi,

Thanks for the update, please let us know when we can access your installation. If you want us to update the site for you, then please share FTP login details in private as well, and verify that you have backups of your site.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for that. This CSS in Quick CSS is causing that to happen:

@media only screen and (max-width: 1099px) {
#top .av_mobile_menu_tablet .av-main-nav .menu-item {
    display: none!important;
}
}

Please remove or alter it.

Best regards,
Rikard

Hi,

Thanks for the update. Could you post a screenshot highlighting your intentions please? Do you want to center the buttons, or do you want them the same width?

Best regards,
Rikard

Hi Marcel,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi davidstultiens,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard