Page 491 – Support | Kriesi.at – Premium WordPress Themes

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April 5, 2022 at 10:59 am in reply to: Can't use spacebar in special headings #1347240

Rikard
Keymaster

Hey rp274,

Thanks for the login details. I think you forgot to include a URL to your site though?

Best regards,
Rikard

April 5, 2022 at 10:58 am in reply to: How to modify the border style of WPCF7？ #1347238
Rikard
Keymaster
Hey zemanchiu,

Please try this CSS instead:
```
.wpcf7-form-control-wrap.product-name, .wpcf7-form-control-wrap.MANUFACTURER, .wpcf7-form-control-wrap.QUANTITY {
    border: none;
    border-bottom: 1px solid #000;
}
```
Best regards,
Rikard
April 5, 2022 at 10:54 am in reply to: GA4 Analytics Tracking doesn't work #1347237

Rikard
Keymaster

Hi,

Great, I’m glad to hear that. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2022 at 10:50 am in reply to: Logo Mittig, Menue mittig darunter #1347235

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I understand the problem now, I only see one burger menu, and it’s breaking at 990 pixels. What exactly are you looking to change?

Best regards,
Rikard

April 5, 2022 at 10:44 am in reply to: Black Stripe in Custom Footer – Page versus Post #1347230
Rikard
Keymaster
Hi,

Thanks for that. I’m not sure what is causing that to happen unfortunately, but I’ve added some custom CSS for you in Quick CSS:
```
.single-post .hw-footer-columns {
    margin-top: -12px;
}
```
Please review your site.

Best regards,
Rikard
April 5, 2022 at 10:36 am in reply to: Elements not working on website #1347229

Rikard
Keymaster

Hi Matt,

The SG Optimiser was causing that. I’ve turned off file compression under Performance in the theme for you, and it’s working as it should now. Please review your site.

Best regards,
Rikard

April 4, 2022 at 6:28 pm in reply to: Partner/Logo Element not displaying caption on hover #1347181

Rikard
Keymaster

Hi Jean-Christophe,

You will need to replace header.php and footer.php in your child theme after you have updated to the latest version of the theme. After that, you can move the customisations back in to the same files.

Best regards,
Rikard

April 4, 2022 at 6:25 pm in reply to: Advanced Editor disabled #1347180

Rikard
Keymaster

Hi,

Following what I wrote above is likely your easiest option. You can use the WooCommerce elements in the Plugin Additions tab in the Layout Builder in order to display your products.

Best regards,
Rikard

April 4, 2022 at 6:23 pm in reply to: Logo Mittig, Menue mittig darunter #1347179
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
@media only screen and (max-width: 1200px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
April 4, 2022 at 6:09 pm in reply to: Can't modify WordPress page – Technical issue #1347177

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 4, 2022 at 6:08 pm in reply to: licence #1347176

Rikard
Keymaster

Hi,

Thanks for that. I see that the server is returning a 403 (forbidden) error when trying to save the theme options. Could you try reaching out to your hosting provider to see if they know why that is please?

Best regards,
Rikard

April 4, 2022 at 6:01 pm in reply to: GA4 Analytics Tracking doesn't work #1347175

Rikard
Keymaster

Hi,

Thanks for the update. Is the tracking code working as it should now then?

Best regards,
Rikard

April 4, 2022 at 5:59 pm in reply to: Make lower content overlap the layerslider #1347174

Rikard
Keymaster

Hi,

YEAH! I’m glad that we could help :-)

Best regards,
Rikard

April 4, 2022 at 5:57 pm in reply to: is it possible to get this layout? #1347173

Rikard
Keymaster

Hi Jonas,

Since the element height is set at a specific height, it’s difficult to get the text responsive without additional CSS. Which text in specific do you want to adjust, and for which screen sizes?

Best regards,
Rikard

April 4, 2022 at 5:43 pm in reply to: change font family in submenu #1347170

Rikard
Keymaster

Hi,

Thanks for that. It looks like you have selected for that menu to be a mega menu under Appearance->Menus?

Best regards,
Rikard

April 4, 2022 at 5:41 pm in reply to: Advanced Editor disabled #1347169

Rikard
Keymaster

Hi,

Thanks for that. So I take it that you want to build a shop page using the Layout Builder? If so, then you can, but you have to select a different page as your default shop page in the WooCommerce settings.

Best regards,
Rikard

April 4, 2022 at 5:32 pm in reply to: new version of enfold broke site with Events Calendar Pro #1347168

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open in case you should have any further problems.

Best regards,
Rikard

April 4, 2022 at 5:32 pm in reply to: Partner/Logo Element not displaying caption on hover #1347167

Rikard
Keymaster

Hey agenceocedille,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 4, 2022 at 2:55 pm in reply to: Advanced Editor disabled #1347153

Rikard
Keymaster

Hi,

Thanks for the login details. I’m not sure how we can reproduce the LayerSlider problem, could you try to explain that a bit further please?

Best regards,
Rikard

April 4, 2022 at 2:51 pm in reply to: Custom ALB elements are displayed in the search #1347150

Rikard
Keymaster

Hi Winter,

I’m seeing the same thing on my end unfortunately. I’ll notify our developers about this, we’ll report back once we have a fix for it.

Best regards,
Rikard

April 4, 2022 at 2:28 pm in reply to: change font family in submenu #1347145

Rikard
Keymaster

Hey Sabine,

Where can we see the problem you are having?

Best regards,
Rikard

April 4, 2022 at 2:27 pm in reply to: Break point mobile header #1347144

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 4, 2022 at 2:25 pm in reply to: is it possible to get this layout? #1347143
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.page-id-2287 div.av-section-cont-open {
    width: 100%;
    max-width: 100%;
    padding: 0;
    display: table;
    margin: 0 auto;
}
```
Best regards,
Rikard
April 4, 2022 at 2:13 pm in reply to: GA4 Analytics Tracking doesn't work #1347139

Rikard
Keymaster

Hi,

Thanks for that. Your security plugin might be blocking the updates coming through, please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

April 4, 2022 at 2:10 pm in reply to: Make lower content overlap the layerslider #1347137
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.home #after_layer_slider_2 {
    z-index: 30;
}
```
Best regards,
Rikard
April 4, 2022 at 2:07 pm in reply to: licence #1347135

Rikard
Keymaster

Hey tsubasaa,

Please refer to this on how to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

April 4, 2022 at 2:04 pm in reply to: Advanced Editor disabled #1347134

Rikard
Keymaster

Hey justdima,

The shop page cannot be edited with the Layout Builder, that is why it’s disabled.

If you need further help with the LayerSlider problem, then please post admin WordPress login details in private, and let us know how to reproduce the problem.

Best regards,
Rikard

April 4, 2022 at 11:47 am in reply to: GA4 Analytics Tracking doesn't work #1347118

Rikard
Keymaster

Hi Tanja,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

April 4, 2022 at 11:46 am in reply to: Google maps api #1347116

Rikard
Keymaster

Hi,

Thanks for the update. I tried adding coordinates manually to a Maps element on a test page, and that seems to be working as it should. I can’t see any error messages either, which is a bit strange. Does it make any difference if you deactivate all plugins?

Best regards,
Rikard

April 4, 2022 at 9:52 am in reply to: Problem back end #1347106

Rikard
Keymaster

Hi Salvatore,

Great, I’m glad that you found the problem. We can’t debug unsupported third party plugins unfortunately, could you try reaching out to the plugin authors for further support please? You could also try looking for an alternative plugin.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 14,701 through 14,730 (of 93,569 total)

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