Hi Tanja,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi Salvatore,

Great, I’m glad that you found the problem. We can’t debug unsupported third party plugins unfortunately, could you try reaching out to the plugin authors for further support please? You could also try looking for an alternative plugin.

Best regards,
Rikard

Hi Paul,

Which version did you update from? The support period is only valid for 6 months, after that it has to be renewed.

Best regards,
Rikard

Hi,

I’m not sure to be honest with you, but it might be your security plugin which is blocking the traffic. Could you try to install and configure this plugin, to see if that works better please? https://envato.com/market-plugin/

Best regards,
Rikard

Hi,

Thanks for that. We will need FTP login details as well, in order to fix this properly for you. Please include those details in private as well.

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic

Best regards,
Rikard

Hi,

Thanks for the update. Did you read my first message?

Are you overriding footer.php or header.php in a child theme? If so, then please try to replace those files with the parent theme files, then add your customisations back in after that.

If you need further help with this, then please include admin WordPress and FTP login details in private.

Best regards,
Rikard

Hi,

Thanks for that. The .htaccess and WordPress login details are working, but the FTP details are not. Please check and verify them, then post again. Also make sure to include the host address.

Best regards,
Rikard

Hi,

Please provide FTP login details in private as well, so that we can update for you.

Best regards,
Rikard

Hi,

It’s working as it should on my end, how can we reproduce the problem you are seeing on your end?

Best regards,
Rikard

Hey Susanne,

Please try the following in Quick CSS under Enfold->General Styling:

#wcfm-main-contentainer input.wcfm-checkbox, #wcfm-main-contentainer input[type="checkbox"] {
    -webkit-appearance: checkbox;
}

Best regards,
Rikard

Hey SofieHelm,

Please try the following in Quick CSS under Enfold->General Styling:

.av_minimal_header .avia-menu-fx {
    display: block;
}

Best regards,
Rikard

Hi,

Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (4.9.2.1) to see if that helps please? The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

This CSS seems to be hiding the images:

.yith-wcbm-css-badge-50642 div.yith-wcbm-css-s1 {
    width: 0;
    height: 0;
    border-right: 65px solid #e0004d;
    border-bottom: 65px solid transparent;
    z-index: 12;
}

You can try to override it with something like this:

.yith-wcbm-css-badge-50642 div.yith-wcbm-css-s1 {
    border-right: 0;
    border-bottom: 0;
}

I checked the URL in private, but I actually think it looks better on your staging site. If you want some custom CSS, then please let us know exactly what you would like to change.

Best regards,
Rikard

Hey welti,

Please try this in your functions.php file:

		function change_geburtstag_placeholder_text(){
		?>
			<script>
				jQuery(document).ready(function($) {
					$('#input_38_51').attr('placeholder','yyyy.mm.dd');
				});
			</script>
			<?php
		}
		add_action('wp_footer', 'change_geburtstag_placeholder_text');

Best regards,
Rikard