Page 47 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 1,381 through 1,410 (of 93,438 total)

← 1 2 3 … 46 47 48 … 3,113 3,114 3,115 →

Author

Posts
May 30, 2025 at 10:44 am in reply to: Enfold Theme Custom Widget Areas Not Showing #1484860

Rikard
Keymaster

Hi,

Thanks for the update. I didn’t see any difference when all plugins were deactivated and the parent theme was active on my end either. I do see a 500 internal server error on the WordPress file in private, why that I’m not sure of though. Could you share server error logs with us please? You might want to reach out to your hosting provider as well, to check if they know why the server is returning an error on that file.

Best regards,
Rikard

May 30, 2025 at 10:16 am in reply to: Enfold Construction Demo Import – Not Loading Properly or Infinite Loop #1484858

Rikard
Keymaster

Hi,

Thanks for the update. I’ve imported the top level pages for you, please let us know if you should need anything else. Note that images are not included, but I’m guessing that you will replace them with your own anyway? If not, then you can download them from the demo pages by right clicking on the image and select to save them on your local machine.

Best regards,
Rikard

May 30, 2025 at 10:06 am in reply to: Can not import the Feature Page of Enfold Classic Demo #1484857

Rikard
Keymaster

Hi,

Did you check if the correct page is set as the front page in the theme options? If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

May 30, 2025 at 10:05 am in reply to: Style customization #1484856

Rikard
Keymaster

Hi,

Yes, please do. You can use the email in private, but make sure to post the login details privately here in this thread.

Best regards,
Rikard

May 30, 2025 at 10:04 am in reply to: Burger/Mobile menu in Widget or Footer #1484855

Rikard
Keymaster

Hi,

I’m sure there is a solution, but it would be out of scope of theme support. If you need someone to create this customisation for you, then we recommend that you reach out to Codable.

Best regards,
Rikard

May 29, 2025 at 9:20 pm in reply to: Remove all image titles on tool tip #1484837

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 29, 2025 at 9:19 pm in reply to: The theme is not updating?!? #1484835

Rikard
Keymaster

Hey Ventsislav,

Please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

May 28, 2025 at 10:34 am in reply to: Trouble importing both Theme Settings an Saved Templates #1484771

Rikard
Keymaster

Hey oladigital_co,

Please share admin login details to both sites in private so that we can have a closer look.

Best regards,
Rikard

May 28, 2025 at 10:27 am in reply to: Backup and Update – thank you #1484769

Rikard
Keymaster

Hi,

Thanks for the update. Maybe you bought the theme licenses using a different account? If you need further help with that, then please reach out directly to Themeforest support as we cannot help you out with license problems. Once you have access to the theme files, then please follow this in order to register your license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 28, 2025 at 10:24 am in reply to: Enfold Construction Demo Import – Not Loading Properly or Infinite Loop #1484768

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing a 503 server error on the file in private. We cannot fix server errors for you unfortunately, so you might want to reach out to your hosting provider for further help. If you want to try to import the demo manually, then please let us know which content that you are interested in.

Best regards,
Rikard

May 28, 2025 at 10:09 am in reply to: having trouble with google maps api key #1484767

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

May 28, 2025 at 9:22 am in reply to: Enfold Theme Custom Widget Areas Not Showing #1484765

Rikard
Keymaster

Hi,

We are not able to reproduce this problem on our test installations, and we haven’t had any reports from other users with the same problem. Are we allowed to deactivate plugins and themes on your site? If you don’t want to perform such actions on your live site, then please copy the site to a staging site.

Best regards,
Rikard

May 28, 2025 at 9:18 am in reply to: Burger/Mobile menu in Widget or Footer #1484764

Rikard
Keymaster

Hi,

There’s nothing like that in the theme by default unfortunately, maybe there is a plugin available in the WordPress plugin repository which would implement that for you?

Best regards,
Rikard

May 28, 2025 at 9:16 am in reply to: Can not import the Feature Page of Enfold Classic Demo #1484763

Rikard
Keymaster

Hey mrfriday141192,

I’m not sure that I fully understand the problem that you are having, could you post a link to where we can see the results that you are getting on your actual site please?

Best regards,
Rikard

May 27, 2025 at 7:52 pm in reply to: cURL error 28 Connection timed out > Impossible to import a demo #1484750

Rikard
Keymaster

Hi,

Thanks for that. Looking at your site, it seems like those pages are already imported?

Best regards,
Rikard

May 27, 2025 at 7:39 pm in reply to: Harmful site by Google #1484749

Rikard
Keymaster

Hey mvanhemert,

Please try to completely delete the theme folder via FTP, then upload it again using a fresh copy from your Themeforest account.

Best regards,
Rikard

May 27, 2025 at 7:37 pm in reply to: Burger menu #1484748

Rikard
Keymaster

Hey mforlano,

Please post a link to where we can see the results that you are getting. A screenshot highlighting the changes you would like to make would help as well.

Best regards,
Rikard

May 27, 2025 at 7:36 pm in reply to: Style customization #1484747

Rikard
Keymaster

Hey mforlano,

Where can we see an example of the problem that you are having?

Best regards,
Rikard

May 27, 2025 at 7:30 pm in reply to: Masonry Gallery Not Working #1484746

Rikard
Keymaster

Hey Aron,

There are js errors coming from the file in private. You could try deactivating file compression under Enfold->Performance to see if that helps.

Best regards,
Rikard

May 27, 2025 at 7:28 pm in reply to: Google Tag Manager installieren #1484745

Rikard
Keymaster

Hi,

If you have questions outside the current topic, then please open a new thread.

Best regards,
Rikard

May 27, 2025 at 7:26 pm in reply to: Enfold Construction Demo Import – Not Loading Properly or Infinite Loop #1484744

Rikard
Keymaster

Hi,

We are not able to reproduce that on our installations, so we would need to see it on your actual site. Please post login details in private.

Best regards,
Rikard

May 27, 2025 at 7:24 pm in reply to: Burger/Mobile menu in Widget or Footer #1484743

Rikard
Keymaster

Hey slikslok,

Did you try the Navigation Menu widget?

Best regards,
Rikard

May 27, 2025 at 7:20 pm in reply to: Instagramm-widget doesn’t work #1484742

Rikard
Keymaster

Hey slikslok,

We don’t have a timeline for a solution as of now, a plugin is your best bet at the moment.

Best regards,
Rikard

May 27, 2025 at 7:11 pm in reply to: Just one color on blog post on mobile #1484741

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 27, 2025 at 10:23 am in reply to: Google Tag Manager installieren #1484720
Rikard
Keymaster
Hey ebenanders,

Please try this in your child theme functions.php file:
```
function ebenanders_add_gmt(){
?>
  YOUR CODE GOES HERE
<?php
}
add_action('ava_after_body_opening_tag', 'ebenanders_add_gmt');
```
Best regards,
Rikard
May 27, 2025 at 10:18 am in reply to: Enfold Theme Custom Widget Areas Not Showing #1484719

Rikard
Keymaster

Hey StrategyDriven,

Thanks for the login details. What happens if you temporarily deactivate all plugins? If that doesn’t change anything, then please try activating the parent theme to see what happens then.

Best regards,
Rikard

May 27, 2025 at 10:10 am in reply to: Enfold Construction Demo Import – Not Loading Properly or Infinite Loop #1484717

Rikard
Keymaster

Hey tomfon87,

Where can we see and reproduce the problem that you are having?

Best regards,
Rikard

May 27, 2025 at 10:09 am in reply to: Pre-sale Question: Gradual and Safe Upgrade from Enfold 4.0.7 #1484716

Rikard
Keymaster

Hey Elisa,

I don’t think that updating gradually would make any difference to be honest, I would suggest that you update to the latest version directly. The update to 7.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 27, 2025 at 10:06 am in reply to: cURL error 28 Connection timed out > Impossible to import a demo #1484715

Rikard
Keymaster

Hi,

Yes, that is possible. But if you don’t need all pages then we can start with the ones that you actually need.

Best regards,
Rikard

May 26, 2025 at 4:02 pm in reply to: cURL error 28 Connection timed out > Impossible to import a demo #1484694

Rikard
Keymaster

Hi,

Thanks for that. If you are using OVH hosting then importing demos is not possible due to their server settings. We can import the shortcodes which make up the content of the demo though, is there anything specific in the demo that you would like to import?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,381 through 1,410 (of 93,438 total)

← 1 2 3 … 46 47 48 … 3,113 3,114 3,115 →