Page 462 – Support | Kriesi.at – Premium WordPress Themes

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May 12, 2022 at 10:21 am in reply to: Support contract renewal #1351519

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 12, 2022 at 10:20 am in reply to: Fullscreen slider on mobile devices #1351517

Rikard
Keymaster

Hi salvinono,

Please open a new thread and include a link to where we can see the problem you are having. Also please try to explain the problem a bit further as well.

I will close this thread for now.

Best regards,
Rikard

May 12, 2022 at 10:15 am in reply to: Demo #1351516

Rikard
Keymaster

Hey approappliance,

That doesn’t look like any of our demos, you can check all of the demos here: https://kriesi.at/themes/enfold-overview/

Best regards,
Rikard

May 12, 2022 at 10:12 am in reply to: Gallery captions not visible #1351515

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 12, 2022 at 10:10 am in reply to: Transparent/Non Transparent Header Fonts Colors #1351514
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.main_menu ul ul {
  background-color: #fff;
}

.av-main-nav ul > li > a {
  color: #000;
}

.home .main_menu ul ul {
  background-color: transparent;
}

.home .av-main-nav ul > li > a {
  color: #fff;
}
```
Best regards,
Rikard
May 12, 2022 at 10:04 am in reply to: Icon size in the icon list #1351512

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 12, 2022 at 9:40 am in reply to: COnflict with WPDATATABLES PLUGIN #1351506

Rikard
Keymaster

Hey premiumpsu,

I can’t see any screenshots in your post? Also, which version of the theme are you running?

Best regards,
Rikard

May 12, 2022 at 9:16 am in reply to: Problems with getting correct font weight #1351502

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Note that this modification will be overwritten on updates, please move it into a child theme if you would like to keep it.

Best regards,
Rikard

May 12, 2022 at 9:14 am in reply to: Layer Slider update #1351501

Rikard
Keymaster

Hi,

Thanks for the update. Those warnings seem to be coming from the Visual Form Builder plugin, maybe that plugin is not compatible with your PHP version?

Best regards,
Rikard

May 12, 2022 at 9:01 am in reply to: enfold builder styles not saved any more or overwritten #1351499

Rikard
Keymaster

Hi,

Great, I’m glad that we could help, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 12, 2022 at 8:22 am in reply to: Not getting Password after Registation #1351490

Rikard
Keymaster

Hi Thoams,

I’ve set a password for you. Please try logging in with your email, and the password in private.

Best regards,
Rikard

May 12, 2022 at 8:20 am in reply to: Layer Slider update #1351488

Rikard
Keymaster

Hey smarta-brett,

The latest version of the theme contains that version: https://kriesi.at/documentation/enfold/changelog/. Please try to update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

May 12, 2022 at 8:17 am in reply to: Excerpt box #1351487

Rikard
Keymaster

Hey Magdalena,

You might have to select to show when you are editing you post; click Screen Options in the top right hand corner, then select to show the Excerpt box there. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

May 12, 2022 at 8:16 am in reply to: Preview page not working #1351486

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open, in case you should need any further help on the topic.

Best regards,
Rikard

May 11, 2022 at 7:26 pm in reply to: Accordion Toggle Content Color #1351431
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.toggle_wrap .toggle_content {
    color: #000 !important;
    background-color: #fff !important;
}
```
Best regards,
Rikard
May 11, 2022 at 7:24 pm in reply to: Grid background image #1351430
Rikard
Keymaster
Hi,

Thanks for that. So you want to remove the white background? If so then try this CSS as well:
```
#grid1 .flex_cell {
    background-color: transparent;
}
```
Best regards,
Rikard
May 11, 2022 at 7:13 pm in reply to: Can't change the breakpoint for my website #1351429
Rikard
Keymaster
Hi Bea,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1130px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Thanks @niguli for helping out :-)

Best regards,
Rikard
May 11, 2022 at 7:08 pm in reply to: enfold builder styles not saved any more or overwritten #1351428
Rikard
Keymaster
Hi,

Thanks for the clarification. This CSS in your child theme seems to be overriding the element settings:
```
.avia-data-table.avia_pricing_minimal td, p {
    font-style: normal;
	font-size: 15px;
}
```
Please try to remove the paragraph part:
```
.avia-data-table.avia_pricing_minimal td {
    font-style: normal;
	font-size: 15px;
}
```
Best regards,
Rikard
May 11, 2022 at 7:02 pm in reply to: Page Editor Spinning Wheel #1351427

Rikard
Keymaster

Hi,

Thanks for that. It’s not possible to open any of those files on Google Drive, and it’s not possible to extract the zip file after it’s been downloaded locally either. Please check the file.

Best regards,
Rikard

May 11, 2022 at 6:59 pm in reply to: Support contract renewal #1351426

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 11, 2022 at 6:56 pm in reply to: Theme update #1351425

Rikard
Keymaster

Hi Mabludo,

Please try to install and configure this plugin: https://envato.com/market-plugin/. If that doesn’t work either, then please post admin WordPress login details in private.

Best regards,
Rikard

May 11, 2022 at 6:50 pm in reply to: Can't Import font files #1351424

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing the same problem on my end unfortunately. It’s very difficult to say what could be going wrong, since a 500 server error is a very general error message. Could you try reaching out to your hosting provider, to see if they can see why the server is responding that way maybe?

Best regards,
Rikard

May 11, 2022 at 3:51 pm in reply to: Why Don't I See Text Edit Buttons? #1351405

Rikard
Keymaster

Hi,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 11, 2022 at 3:40 pm in reply to: Left AND Right Sidebar? #1351403

Rikard
Keymaster

Hi,

You can select to hide the columns you don’t want to show on mobile under Advanced->Responsive in the element options.

Best regards,
Rikard

May 11, 2022 at 3:31 pm in reply to: Page Editor Spinning Wheel #1351398

Rikard
Keymaster

Hi,

Thanks for the update. Could you share server error logs with us please? Also please try reaching out to Yoast SEO support, to see if they can see what is going wrong.

Best regards,
Rikard

May 11, 2022 at 3:25 pm in reply to: enfold builder styles not saved any more or overwritten #1351395

Rikard
Keymaster

Hey nicholast10,

Thanks for the login details. I’m not sure I understand the problem you are having, could you try to explain it in further detail please?

Best regards,
Rikard

May 11, 2022 at 3:23 pm in reply to: Featured video below description #1351394

Rikard
Keymaster

Hi,

You can create your own product pages using the Layout Builder, it would not be a template though.

Best regards,
Rikard

May 11, 2022 at 3:21 pm in reply to: I have a problem with the Enfold update to 4.9.2.3 #1351391

Rikard
Keymaster

Hey Holger,

1. I don’t think that it’s possible to purchase anything on the Envato platform without having an account. I’m not 100% sure though, so you might want to reach out to their support for further help.

2. Please give your token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

May 11, 2022 at 3:18 pm in reply to: Color section background video overlap next section #1351388

Rikard
Keymaster

Hi,

Thanks for that. I see the problem on your site, but I’m not able to reproduce it on a test installation. Could you try turning off all caching and minification to see if that makes any difference please? You could also try to deactivate all plugins.

Best regards,
Rikard

May 11, 2022 at 2:29 pm in reply to: Support contract renewal #1351377

Rikard
Keymaster

Hi,

Great, please let us know if you should need any further help on the topic.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,831 through 13,860 (of 93,423 total)

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