Page 442 – Support | Kriesi.at – Premium WordPress Themes

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June 13, 2022 at 5:29 pm in reply to: The categories are displayed several times #1355066

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 13, 2022 at 5:27 pm in reply to: links and words in bold #1355062

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 13, 2022 at 5:27 pm in reply to: Mobile View And desktop #1355061

Rikard
Keymaster

Hi Matt,

Thanks for the update. I’m not sure how that can be done unfortunately, as the problem seems to be related to a third party plugins. Could you try reaching out the plugin developers for further support please?

Best regards,
Rikard

June 13, 2022 at 5:20 pm in reply to: avia layout gone! #1355060

Rikard
Keymaster

Hi,

Thanks for the update. I’m still not sure I understand the problem you are having though, could you post a screenshot highlighting it please?

Best regards,
Rikard

June 13, 2022 at 5:14 pm in reply to: Mobile Breakpoint Position #1355059

Rikard
Keymaster

Hi,

There’s no point in setting different break positions for those elements, since it’s the natural flow if you add the header and the blog posts in the same container. I did it for you, so that you can see how it’s done. You simply drag all the elements into the same 1/2 element. Please review your site.

Best regards,
Rikard

June 13, 2022 at 5:10 pm in reply to: Any issue with keeping debug modus online for a longer time #1355058

Rikard
Keymaster

Hey Enfoldfanatic,

The shortcode window is only be available on the backend, so you shouldn’t have to worry about bots indexing it.

Best regards,
Rikard

June 13, 2022 at 5:09 pm in reply to: Add 5 different Google track codes on button submission #1355057

Rikard
Keymaster

Hi Marcos Q.,

I think that code should work in the Google Analytics Tracking Code field, did you try to add it there?

Best regards,
Rikard

June 13, 2022 at 5:06 pm in reply to: Change "Read more" text in blog #1355056

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 13, 2022 at 5:04 pm in reply to: Columns Responsive Mobile Breakpoint Position missing and not working #1355055

Rikard
Keymaster

Hi,

Thanks for the update. The reason is that it can create unexpected results on mobile unfortunately.

Best regards,
Rikard

June 13, 2022 at 1:13 pm in reply to: Mobile View And desktop #1355033

Rikard
Keymaster

Hi,

Thanks for that. I see that the background is showing as it should when logged in, but not when logged out. That suggests a problem with caching, since caching plugins are usually not showing cached content to logged in users. Could you try clearing all caches from the site, or try to temporarily deactivate all caching to see if that helps please?

Best regards,
Rikard

June 13, 2022 at 1:10 pm in reply to: avia layout gone! #1355032

Rikard
Keymaster

Hi,

Thanks for that. I tried creating a new page, and I checked your front page, but I can’t see anything going wrong. Could you try to explain the problem a bit further please?

Best regards,
Rikard

June 13, 2022 at 10:07 am in reply to: The categories are displayed several times #1355021

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working as it should again. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 13, 2022 at 10:06 am in reply to: Favicon Google Chrome #1355020

Rikard
Keymaster

Hey tsvweinsberg,

Thanks for the login details. Could you try uploading the image in .ico, .png or .gif format instead please?

Best regards,
Rikard

June 13, 2022 at 9:48 am in reply to: links and words in bold #1355017
Rikard
Keymaster
Hi Franz,

That is because you had open invalid/open CSS in Quick CSS:
```
.footer_color h3, .footer_color a, .footer_color p, .footer_color strong {
    color: #fff;
```
I fixed that for you, and the settings are applying now. Please review your site.

Best regards,
Rikard
June 13, 2022 at 9:44 am in reply to: urgent images not loading after update #1355016

Rikard
Keymaster

Hi,

Thanks for that. I tried logging in, but I got this error message on the first attempt:

ERROR: Too many failed login attempts. Please try again in 9924 hours.

How can we access the backend of your site?

Best regards,
Rikard

June 13, 2022 at 9:41 am in reply to: Price for theme #1355015

Rikard
Keymaster

Hey lefteris,

It would be great if you could be a bit more specific, and show us the actual problem, since we are not aware of this being a general problem in the latest version of the theme. If you want a discount, then please reach out to Themeforest, as they handle all sales related matters for us.

Best regards,
Rikard

June 13, 2022 at 9:39 am in reply to: Menue Font Size #1355014

Rikard
Keymaster

Hi,

Great, let us know how you get on with it.

Best regards,
Rikard

June 13, 2022 at 9:38 am in reply to: avia layout gone! #1355013

Rikard
Keymaster

Hey Lefteris,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

June 12, 2022 at 8:54 pm in reply to: urgent images not loading after update #1354987

Rikard
Keymaster

Hey extraeyes,

I can’t see any missing images on the page you linked to. Please post screenshots of the problem you are having, and let us know on which page(s) we can see them.

Best regards,
Rikard

June 12, 2022 at 8:52 pm in reply to: sticky header #1354986

Rikard
Keymaster

Hey Ariyo Arinsa,

Please post a link to where we can see the problem you are having.

Best regards,
Rikard

June 12, 2022 at 8:50 pm in reply to: links and words in bold #1354985

Rikard
Keymaster

Hi Franz,

You can set separate styling for bold text under Enfold->Advanced Styling. Look for the strong tag in the list.

Best regards,
Rikard

June 12, 2022 at 8:48 pm in reply to: Block editor issue after WP upgrade #1354984

Rikard
Keymaster

Hi,

Which version of the theme are you running? If it’s below 5.0, then please try updating to the latest version of the theme: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

June 12, 2022 at 8:46 pm in reply to: Can't edit pages, page content won't load, elements not clickable #1354983

Rikard
Keymaster

Hi,

It goes away when WooCommerce is deactivated. You have some functions in functions.php which might be causing the problem, please try to remove all your customisations, then add them back one by one to see when the problem starts again.

Best regards,
Rikard

June 12, 2022 at 10:46 am in reply to: Menue Font Size #1354962

Rikard
Keymaster

Hi,

Thanks for that. The settings apply when I remove all code from Quick CSS, so you have one or more errors in there. Please check your code using a CSS validator like this: http://csslint.net/. I’m guessing that you have left one or more media queries open.

Best regards,
Rikard

June 12, 2022 at 10:37 am in reply to: Can't edit pages, page content won't load, elements not clickable #1354961

Rikard
Keymaster

Hi,

Thanks for the update. I deactivated all plugins, and the problems goes away after that. I’ve left them deactivated so that you can check yourself. Please try activating the plugins back one by one, to see when the problem starts again.

Best regards,
Rikard

June 11, 2022 at 6:46 pm in reply to: Can't edit pages, page content won't load, elements not clickable #1354930

Rikard
Keymaster

Hi,

Thanks for that. Does it make any difference if you deactivate all plugins temporarily? If you should need any further help, then please share server error logs with us.

Best regards,
Rikard

June 11, 2022 at 4:35 pm in reply to: Sidebar font weight #1354916

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 11, 2022 at 9:20 am in reply to: Can't edit pages, page content won't load, elements not clickable #1354897

Rikard
Keymaster

Hi,

Thanks for that. On which page or pages can we see this problem happening? Also please point out the specific element.

Best regards,
Rikard

June 11, 2022 at 9:14 am in reply to: Enfold CSS overriding Block Editor's CSS #1354896

Rikard
Keymaster

Hi,

I don’t think contacting WordPress support is all that difficult: https://wordpress.org/support/welcome/. The people on that forum should be in a much better position to help you out, since they support the default features in WordPress. We are obviously focused on our own product, and we don’t always know how things should work in regards to default WordPress features.

The padding setting is not available when Enfold is the active theme, so that might be a theme problems, but I would have to clarify that with our developers. It’s available if you activate Twentytwentyone for example: https://snipboard.io/f9rcA7.jpg

Best regards,
Rikard

June 11, 2022 at 8:56 am in reply to: Website Project #1354895

Rikard
Keymaster

Hi Justin,

Thanks for reaching out to us. We are not in need of any outsourcing services at the moment though.

Best regards,
Rikard
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Viewing 30 posts - 13,231 through 13,260 (of 93,423 total)

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