Hi Manuela,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for that. I just realised that you didn’t post a user name for the FTP account, please post complete FTP login details in private.

Best regards,
Rikard

• This reply was modified 3 years, 8 months ago by Rikard.

Hi,

You could try to remove all your customisations, then add them back one by one, to see which function is causing the problem. I think this is something you shouldn’t need at all:

/*
Woocommerce 3.0.0 Compatibility Fix
Remove Enfold’s custom functions that conflict with the new image display in WooCommerce 3.0.0
*/
global $woocommerce;
if( version_compare( $woocommerce->version, ‘3.0.0’, “>=” ) ) {
function avia_woocommerce_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
return $img;
}
function avia_woocommerce_post_thumbnail_description($img, $post_id){
return $img;
}
}

Best regards,
Rikard

Hey thijmens,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (min-width: 768px) {
div.inner_product.av-product-class- {
    min-height: 780px;
}
}

Best regards,
Rikard

Hi,

Thanks for that. Appearance->Theme Editor is turned off on your installation, maybe from your security plugin. Please activate that option, or post cPanel login details, we might be able to create a FTP account there.

Best regards,
Rikard

Hi,

Thanks for the update. So the site breaks after you have updated? Could you try copying the site to a staging server, then perform the update there first please?

Best regards,
Rikard

Hey rosalewis,

Please try the following in Quick CSS under Enfold->General Styling:

#top .av_header_glassy.av_header_transparency .header_bg {
    background-color: transparent;
}

Best regards,
Rikard

Hey ibrahimsyed132755,

Are you overriding header.php or footer.php on a child theme? If so, then please try to replace those files with the parent theme files, then add your customisations back in after that.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Your container width is set to 1310 pixels:

.responsive .container {
    max-width: 1310px;
}

So I’m not sure I understand what you mean. Could you try to explain the problem a bit further?

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey Eline,

This CSS seems to be causing that:

.sub-menu {
    max-width: 145px;
    border: none !important;
}

Did you add that? If so then please try to alter it. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi,

Try this instead:

@media only screen and (max-width: 1024px) {
h2.avia-caption-title {
  font-size: 40px !important;
}
}

Best regards,
Rikard

Hey davidescritalia,

I’m not sure that fully understand the problem you are having, could you post a screenshot highlighting it please?

Best regards,
Rikard