Page 430 – Support | Kriesi.at – Premium WordPress Themes

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July 12, 2022 at 2:37 pm in reply to: style Cookie Consent Message Bar #1358087

Rikard
Keymaster

Hi PitschS-OEVB,

Could you post a screenshot highlighting the problem, and let us know what you would like to change please?

Best regards,
Rikard

July 12, 2022 at 2:35 pm in reply to: Translated Pages Not Loading CSS & Broken #1358086

Rikard
Keymaster

Hey NicomIT,

Could you try updating the theme to the latest version (5.0.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

July 12, 2022 at 2:25 pm in reply to: Theme activation key not working #1358082

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 12, 2022 at 12:53 pm in reply to: Google Fonts not working on mobile #1358075

Rikard
Keymaster

Hi Peter,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 12, 2022 at 11:59 am in reply to: Megamenu, menu description is not visible on mobile #1358067

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 12, 2022 at 11:58 am in reply to: Change Google Tracking Cookie Wording #1358066

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 12, 2022 at 11:57 am in reply to: Widget Issue with Enfold and WPML #1358063

Rikard
Keymaster

Hi,

Thanks for the update, I’m glad to hear that things are working for now. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 12, 2022 at 11:40 am in reply to: I can't save any change made on page (with WPML) #1358060

Rikard
Keymaster

Hey Caiser_Souze,

I’m not sure if this is due to old versions or not, but the first step you should take is to update everything. Could you please try that first of all? Also make sure that you have backups of your site before updating, in case something should go wrong.

Best regards,
Rikard

July 12, 2022 at 11:30 am in reply to: My keyboard space key doesn't work when entering Avia Layout content #1358056

Rikard
Keymaster

Hi,

Thanks for that. The login details are not working though, please check and verify.

Best regards,
Rikard

July 12, 2022 at 9:57 am in reply to: Hello I need to install Travel demo without woocommerce #1358044

Rikard
Keymaster

Hey nasiusII,

You can install WooCommerce and install the demo, then you can deactivate WooCommerce if you don’t need it. Or you could let us know which pages you are looking to import, then activate debug mode so that you can add contact using shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

July 12, 2022 at 9:44 am in reply to: The mobile menu has stopped working #1358040

Rikard
Keymaster

Hi,

Thanks for the update. Do you have a test page where we can see this actual problem? I checked your contact page, but you are not using the Google Maps element there.

Best regards,
Rikard

July 12, 2022 at 9:41 am in reply to: My keyboard space key doesn't work when entering Avia Layout content #1358038

Rikard
Keymaster

Hi Philip,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 12, 2022 at 9:40 am in reply to: Widget Issue with Enfold and WPML #1358037

Rikard
Keymaster

Hi David,

Thanks for the screencast. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 12, 2022 at 9:37 am in reply to: Hire Someone to Fix this website? #1358036

Rikard
Keymaster

Hi,

Thanks for the update. I can only see WordPress login details in this thread, please try posting the FTP login details again. Also remember to write something in the public box when posting details in private.

Best regards,
Rikard

July 11, 2022 at 10:51 pm in reply to: Enfold chart foint size #1358001

Rikard
Keymaster

Hey Maggie,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

July 11, 2022 at 10:50 pm in reply to: The mobile menu has stopped working #1358000

Rikard
Keymaster

Hey Francisco,

Thanks for the login details. I’ve disabled JavaScript file compression under Performance in the theme options for you, and the menu is working as it should now. There’s likely a conflict between the theme and the SG Optimiser plugin. Please keep this functionality turned off as long as you are using the plugin in question.

Best regards,
Rikard

July 11, 2022 at 10:47 pm in reply to: post picture not appearing #1357999

Rikard
Keymaster

Hi,

Thanks for that. You need to set the image as a Featured Image in the sidebar when editing the page. I’ve set it on the post in your screenshot, so that you can see how it’s done.

Best regards,
Rikard

July 11, 2022 at 10:42 pm in reply to: Theme Update impacts custom footer #1357998

Rikard
Keymaster

Hi,

Thanks for the update. This should not be necessary during regular updates, only on updates where the structure of for example header.php or footer.php has been changed. The problem now was that header.php needed to be replaced with the parent theme file.

Best regards,
Rikard

July 11, 2022 at 10:40 pm in reply to: Update to Menu #1357997

Rikard
Keymaster

Hi,

Thanks for that. It’s added in your functions.php file, please look for the first function called __construct. The URL can be changed on line 12.

Best regards,
Rikard

July 11, 2022 at 10:40 pm in reply to: Update to Menu #1357996

Rikard
Keymaster

Hi,

Thanks for that. It’s added in your functions.php file, please look for the first function called __construct. The URL can be changed on line 12.

Best regards,
Rikard

July 11, 2022 at 9:46 pm in reply to: Left align text in blog posts #1357993
Rikard
Keymaster
Hey dudeto29,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .fullsize .template-blog .post .entry-content-wrapper {
    text-align: left !important; 
}
```
Best regards,
Rikard
July 11, 2022 at 9:44 pm in reply to: Canonical on home url #1357990

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 11, 2022 at 9:43 pm in reply to: Easy Slider and Fullscreen slider elements are blank #1357989

Rikard
Keymaster

Hey Mountain,

Thanks for the login details. I’m seeing some jQuery error message on the page, but I’m not sure what is causing them. Does it make any difference if you deactivate all plugins, or activated the parent theme?

Profile picture; which image are you referring to? If you mean the profile picture here on the forum, then you can change that on Gravatar.

Best regards,
Rikard

July 11, 2022 at 9:37 pm in reply to: Update to Menu #1357985

Rikard
Keymaster

Hey MaskiMichener,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 11, 2022 at 9:32 pm in reply to: Where is my ENFOLD license number? #1357984

Rikard
Keymaster

Hey Francisco,

You don’t get a purchase code when you extend a support period. If you are trying to register on the forum, then please use the purchase code you got with the theme license purchase.

Best regards,
Rikard

July 11, 2022 at 9:31 pm in reply to: Hire Someone to Fix this website? #1357983

Rikard
Keymaster

Hi,

Thanks for that. I see that the warnings disappear when the parent theme is active, so those might be caused by some customisation in your child theme. Please provide FTP login details in private as well, if you should need any further help.

Best regards,
Rikard

July 11, 2022 at 9:27 pm in reply to: Kontaktformular: Inhalt als HTML-Mail versenden #1357982

Rikard
Keymaster

Hi Alexander,

The feature you are looking for is not available in the theme Contact Form element, so using a dedicated form plugin would be recommended. We don’t have documentation on creating forms with Contact Form 7 for example, but I’m sure you can find it on their website.

Best regards,
Rikard

July 11, 2022 at 9:23 pm in reply to: post picture not appearing #1357981

Rikard
Keymaster

Hey Marc,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 11, 2022 at 9:22 pm in reply to: broken fonts #1357980

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 11, 2022 at 3:29 pm in reply to: Support Anfrage für 2 Templates #1357963

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
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Posts

Viewing 30 posts - 12,871 through 12,900 (of 93,569 total)

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