Page 43 – Support | Kriesi.at – Premium WordPress Themes

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June 20, 2025 at 11:48 am in reply to: Fullwidth Easy Slider only works in smartphone and tablet, not desktop #1485721

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see it not working on any screen resolution on my end, did you try using a different browser or a private/incognito window?

Best regards,
Rikard

June 20, 2025 at 11:44 am in reply to: Possible to add graphical element to images and headings? #1485720

Rikard
Keymaster

Hi,

Thanks for that. It looks like you have already made some progress on the page that you linked to, is there something that you still need our help with?

Best regards,
Rikard

June 20, 2025 at 11:40 am in reply to: Gallery resposive column #1485719
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#top .avia-gallery.av-mb6m8z6a-b9f99ac9fd31fe48d94c453aabd891f1 .avia-gallery-thumb a {
  width: 50%;
}
}
```
Best regards,
Rikard
June 19, 2025 at 9:48 pm in reply to: Style customization #1485694

Rikard
Keymaster

Hi,

Sorry for the late reply. We have checked your site but we’re unable to locate the problem unfortunately. Do you mind if we reset the theme options for testing purposes?

Best regards,
Rikard

June 19, 2025 at 9:43 pm in reply to: License #1485693

Rikard
Keymaster

Hi,

You are now logged in to the forum, so I’m guessing that you managed to get it working. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 19, 2025 at 8:16 pm in reply to: Issue with Avia Builder – Visual Tab Unavailable and Code Invisible #1485690

Rikard
Keymaster

Hey guylene1,

I see that you are running an old version of the theme, could you try to update to the latest version (7.1.1) to see if that helps please? The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 19, 2025 at 8:15 pm in reply to: Enfold Accordion is stuck open #1485689

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 19, 2025 at 8:14 pm in reply to: How do I add anchors to link to, inside a textbox #1485688

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 19, 2025 at 8:14 pm in reply to: License #1485687

Rikard
Keymaster

Hey Guylène Lefort,

Double post, closing.

Best regards,
Rikard

June 19, 2025 at 8:14 pm in reply to: License #1485686

Rikard
Keymaster

Hey Guylène Lefort,

Which purchase key are you trying to use?

Best regards,
Rikard

June 19, 2025 at 9:56 am in reply to: Fullwidth Easy Slider only works in smartphone and tablet, not desktop #1485669

Rikard
Keymaster

Hi,

It’s working fine on my end, how can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

June 19, 2025 at 9:53 am in reply to: How do I add anchors to link to, inside a textbox #1485667

Rikard
Keymaster

Hi,

Add #my-element as the link in the button, then add my-element as the ID to the element in the column.

Best regards,
Rikard

June 19, 2025 at 9:50 am in reply to: Possible to add graphical element to images and headings? #1485666

Rikard
Keymaster

Hi,

Thanks for that. The image is not visible on my end, please upload it to your WordPress installation instead. The account on your site needs to be upgraded to have administrator rights as well.

Best regards,
Rikard

June 18, 2025 at 4:28 pm in reply to: How do I add anchors to link to, inside a textbox #1485642
Rikard
Keymaster
Hey Alan,

Add an ID to the element that you are linking to:
```
<div id="my-element">Content</div>
```
Then link to it like this:
```
<a href="#my-element">Link text</a>
```
Best regards,
Rikard
June 18, 2025 at 4:23 pm in reply to: Responsive iFrame #1485641

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 18, 2025 at 1:51 pm in reply to: Blog posts-content not updating automatically #1485635

Rikard
Keymaster

Hi,

There is nothing in the theme which would delay publishing of posts, so it’s likely not theme related. What happens if you temporarily deactivate the active caching solutions, and try again?

Best regards,
Rikard

June 18, 2025 at 1:49 pm in reply to: Possible to add graphical element to images and headings? #1485634

Rikard
Keymaster

Hi,

Yes we can do that. Please provide links to the graphic element, and to where we can see the actual elements that you want to apply it to.

Best regards,
Rikard

June 18, 2025 at 9:51 am in reply to: Do i need to buy license again? #1485628

Rikard
Keymaster

Hey Agus,

A theme license is valid for a single domain, including sub domains. So no, you can use the same license for your new site.

Best regards,
Rikard

June 18, 2025 at 9:49 am in reply to: Possible to add graphical element to images and headings? #1485627

Rikard
Keymaster

Hi,

Thanks for that. What you are looking to achieve should be possible with custom CSS, but there are no elements in the theme which would create that by default unfortunately.

Best regards,
Rikard

June 17, 2025 at 9:02 pm in reply to: Error 503 (Site Crash) #1485595

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

June 17, 2025 at 9:00 pm in reply to: menu boarded items #1485594

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 17, 2025 at 8:59 pm in reply to: Make arrows more visible in slideshow #1485593

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out :-)

Best regards,
Rikard

June 17, 2025 at 8:57 pm in reply to: ALTERNATIVE MOBILE MENU NOT SHOWING ON MOBILE #1485592

Rikard
Keymaster

Hi,

Thanks for the update. Did you try deactivating the megamenu plugin, or remove any customisations related to it in your child theme?

Best regards,
Rikard

June 17, 2025 at 8:56 pm in reply to: Gallery resposive column #1485591

Rikard
Keymaster

Hey Stefan,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

June 17, 2025 at 8:55 pm in reply to: Glassy and transparent header or transparent header #1485590

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 17, 2025 at 8:55 pm in reply to: hide the icon mouse-over label #1485589

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 16, 2025 at 7:44 pm in reply to: Enfold – Responsive Multi-Purpose Theme #1485524

Rikard
Keymaster

Hey Christian,

The layerslider is still bundled with the theme, but it’s only updated at theme updates, so it’s not always the most recent one. Once you have access to the theme files on Themeforest, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 16, 2025 at 7:42 pm in reply to: svg logo’s in header and transparant header. #1485521

Rikard
Keymaster

Hey gerardlok1,

We would have to see the actual problem that you are having, please change the images so that we can have a closer look.

Best regards,
Rikard

June 16, 2025 at 7:41 pm in reply to: Favicon not showing in Google search #1485520

Rikard
Keymaster

Hey mosaic,

Enfold is not responsible for what displayed in search engine result pages. If you have made recent changes, then you would have to wait for a few days at least, if not weeks. You could also ask the search engine in question to crawl your site again.

Best regards,
Rikard

June 16, 2025 at 7:39 pm in reply to: Blog posts-content not updating automatically #1485519

Rikard
Keymaster

Hi,

Thanks for that. Are you clearing all caches from the site before you are checking? You could also try to use a private or incognito browser window.

Best regards,
Rikard
Author

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Viewing 30 posts - 1,261 through 1,290 (of 93,435 total)

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