Page 411 – Support | Kriesi.at – Premium WordPress Themes

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August 2, 2022 at 10:56 am in reply to: Persistent Underline on Menu Button #1360276

Rikard
Keymaster

Hey Jasmer,

I can’t see that happening on my end, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

August 2, 2022 at 10:51 am in reply to: Burger menu + menu items #1360273

Rikard
Keymaster

Hi,

Thanks for that. I can only see what seems to be a coming soon page though:

Noget spændende er på vej!

How can we access your actual site?

Best regards,
Rikard

August 2, 2022 at 10:49 am in reply to: After Update all Pages 404 instead of "home" #1360272

Rikard
Keymaster

Hi Astrid,

The 404 screen seems to be a server error page, not a WordPress error page. You might want to reach out to your hosting provider, as it seems to be a problem with the server you are on. If you should need further help from us, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 2, 2022 at 10:46 am in reply to: Special Heading Remove H tag #1360271

Rikard
Keymaster

Hi,

Where can we see the actual problem you are having?

Best regards,
Rikard

August 2, 2022 at 10:46 am in reply to: Responsive Documentation #1360270

Rikard
Keymaster

Hey freotech,

What exactly is poorly designed, and what would you like to change? You can find all documentation here: https://kriesi.at/documentation/enfold/

Best regards,
Rikard

August 2, 2022 at 10:44 am in reply to: The problem about Gallery #1360269

Rikard
Keymaster

Hi,

Thanks for the video. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 2, 2022 at 10:37 am in reply to: Favicon not displayed #1360268

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2022 at 10:43 pm in reply to: You are running the latest version! (5.1.1), CSS broken? #1360211

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2022 at 10:42 pm in reply to: Envato Token / Enfold License for different Domain #1360210

Rikard
Keymaster

Hi,

Please use the same account which you used to purchase the theme license. You don’t need separate account for each theme license.

Best regards,
Rikard

August 1, 2022 at 10:41 pm in reply to: Lost Header Transparency On Mobile & JS Issues #1360208

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2022 at 9:05 pm in reply to: Cannot access offset of type string on string in includes/helper-assets.php 54 #1360199

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2022 at 8:39 pm in reply to: Comprendre les sélecteurs CSS #1360194
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
div .main_color .tabcontainer .active_tab_content, div .main_color .tabcontainer .active_tab {
    background-color: red;
}
```
Best regards,
Rikard
August 1, 2022 at 8:22 pm in reply to: Portfolio Grid not working properly #1360190

Rikard
Keymaster

Hi,

Great, I’m glad to hear that everything is working as it should now. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2022 at 8:21 pm in reply to: Short Separator Not Showing on Menu #1360188

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2022 at 8:21 pm in reply to: Special Heading Remove H tag #1360187

Rikard
Keymaster

Hi,

Try using a Color Section element, then set a minimum height in the Section Minimum Height option.

Best regards,
Rikard

August 1, 2022 at 7:46 pm in reply to: Change lost username field text to something else #1360183

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2022 at 7:46 pm in reply to: Bug on the display on mobile screan #1360181

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2022 at 7:04 pm in reply to: Special Heading Remove H tag #1360175

Rikard
Keymaster

Hi,

Thanks for the clarification. Please try to use a different element, the Text Block element for example.

Best regards,
Rikard

August 1, 2022 at 7:03 pm in reply to: Change lightbox image size for Slideshow #1360173

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2022 at 7:01 pm in reply to: Short Separator Not Showing on Menu #1360170

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2022 at 6:33 pm in reply to: rgb color value is not recognized #1360163

Rikard
Keymaster

Hi,

I’m not sure I follow your last reply, all I did was to change the background colour in the Color Section which had the wrong background colour.

Best regards,
Rikard

August 1, 2022 at 6:32 pm in reply to: Error when trying to modify the widgets #1360162

Rikard
Keymaster

Hey Salonghina,

Could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

August 1, 2022 at 6:31 pm in reply to: Hovering (Mouse Over) Captions #1360161

Rikard
Keymaster

Hi,

Thanks for the update. The updates are done just as before, simply check under Enfold->Theme Update. You should not have to do anything to your child. You should not alter any parent theme files, as they will be overwritten on updates.

Best regards,
Rikard

August 1, 2022 at 6:29 pm in reply to: Audio player not working on ios #1360159

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2022 at 6:28 pm in reply to: Envato Token / Enfold License for different Domain #1360158

Rikard
Keymaster

Hey hammerseo,

You can simply upload it to the site you want to use it on. I would advise that you register the new license though: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

August 1, 2022 at 6:26 pm in reply to: Menu font color & Background #1360157

Rikard
Keymaster

Hi charlotteraboff,

You can change the transparent menu font colour under Enfold->Header->Transparency Options. The regular font menu colour can be set Enfold->General Styling, or Enfold->Advanced Styling.

Best regards,
Rikard

August 1, 2022 at 6:22 pm in reply to: rgb color value is not recognized #1360154

Rikard
Keymaster

Hi,

Thanks for that. I tried the rgba on a test installation, and it’s working as it should there. I’m not sure why it’s not working on your site unfortunately. I tried setting a hex colour instead, and that seems to be working as it should though. Please review your site.

Best regards,
Rikard

August 1, 2022 at 6:14 pm in reply to: Special Heading Remove H tag #1360152

Rikard
Keymaster

Hey daves1997,

I’m not sure I understand what you are asking, please try to explain your intentions a bit further.

Best regards,
Rikard

August 1, 2022 at 6:13 pm in reply to: Safari: LayerSlider video – fullscreen issue #1360151

Rikard
Keymaster

Hi Bianca,

I can’t see that happening on my end, could you post a screenshot of what you are seeing on your end please? If you know under which exact circumstances this problem happens, then please share them with us as well.

Best regards,
Rikard

August 1, 2022 at 6:09 pm in reply to: Portfolio Grid not working properly #1360150

Rikard
Keymaster

Hey qhsedirectory,

Thanks for the login details. First off, could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try to activate the parent theme, or temporarily deactivate all plugins, to see if the behaviour changes after that.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 12,301 through 12,330 (of 93,423 total)

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