Page 41 – Support | Kriesi.at – Premium WordPress Themes

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January 21, 2025 at 12:11 pm in reply to: Magnifier mobile white #1475496

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 21, 2025 at 11:44 am in reply to: translation file #1475493

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 21, 2025 at 11:43 am in reply to: Adding content on a page is limited #1475492

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 21, 2025 at 9:23 am in reply to: Magnifier mobile white #1475486
Rikard
Keymaster
Hey schweg33,

Please try the following in Quick CSS under Enfold->General Styling:
```
.responsive.html_mobile_menu_tablet #top #header .av-main-nav > li > a:before {
  color: #fff;
}
```
Best regards,
Rikard
January 21, 2025 at 9:19 am in reply to: Vimeo videos do not play automatically in Chrome first load #1475484

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 21, 2025 at 9:18 am in reply to: translation file #1475483

Rikard
Keymaster

Hi,

You can submit your own translation files if you would like to do that: https://github.com/KriesiMedia/enfold-language-files

Best regards,
Rikard

January 21, 2025 at 9:17 am in reply to: WooCommerce plugin no page save #1475482

Rikard
Keymaster

Hi,
Thanks for that. Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please try to activate the parent theme to see if that makes any difference.

Best regards,
Rikard

January 20, 2025 at 6:55 pm in reply to: Solicitud de información sobre la creación del sitio web de la Institución educativa Eduardo Espitia Romero #1475446

Rikard
Keymaster

Hey eider,

Thanks for reaching out to us, but we cannnot help you with that unfortunately. We don’t keep any records of WordPress logins.

Best regards,
Rikard

January 20, 2025 at 6:53 pm in reply to: Adding content on a page is limited #1475444

Rikard
Keymaster

Hey Adri,

Where and how can we reproduce the problem that you are having?

Best regards,
Rikard

January 20, 2025 at 6:52 pm in reply to: previewing gallery thumbnails #1475443

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 20, 2025 at 6:50 pm in reply to: Enfold template does not need to be updated #1475441

Rikard
Keymaster

Hey uuniversal,

Please make sure that you have given your token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 20, 2025 at 6:50 pm in reply to: Bug: PHP error when trying to edit image elements in Enfold Avia #1475440

Rikard
Keymaster

Hi,

Everything on a WordPress installation consumes memory basically. I don’t think that this is a problem specific to Enfold, but it happens while you are using Enfold since it’s your active theme. I would suggest that you try using a plugin like this, to check what is consuming the most resources on your site: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

January 20, 2025 at 6:45 pm in reply to: ENFOLD Options and Extensions Noticeboard in Italian #1475439

Rikard
Keymaster

Hi,

I would suggest that you wait for the update, it will likely be available later this week. If you can’t wait, then please let us know which version of the theme that you would like.

Best regards,
Rikard

January 20, 2025 at 6:44 pm in reply to: Hotel Theme #1475438

Rikard
Keymaster

Hey Alex,

You can use that demo without WooCommerce, but the products which are included in the demo will not be available for you.

Best regards,
Rikard

January 20, 2025 at 6:42 pm in reply to: Footer settings are not applying on our site #1475437

Rikard
Keymaster

Hey steve159159,

Are you overriding footer.php or header.php in your child theme? If so, then please replace those files with the parent theme files.

Best regards,
Rikard

January 20, 2025 at 6:40 pm in reply to: Language error after update to 6.0.8 #1475436

Rikard
Keymaster

Hi,

We don’t have a set date unfortunately, but it will likely be available later this week.

Best regards,
Rikard

January 20, 2025 at 11:49 am in reply to: Staging #1475418

Rikard
Keymaster

Hey Marco,

Using the same license on a staging and live is ok, you only need one license for that.

Best regards,
Rikard

January 20, 2025 at 11:48 am in reply to: How to customize length of the excerpt text in grid layout of blog post widget? #1475417

Rikard
Keymaster

Hi,

Thanks for the update, and for sharing your code. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 20, 2025 at 11:48 am in reply to: Deutsche Silbentrennung #1475416

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 20, 2025 at 11:47 am in reply to: Burger Menu (mobile screen) not working in Safari, both desktop & iPhone #1475415

Rikard
Keymaster

Hi,

Thanks for the update, it was likely a caching problem then. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 20, 2025 at 11:46 am in reply to: PHP Version #1475413

Rikard
Keymaster

Hey bergente,

We can’t say for sure if your site will crash or not, but we would suggest that you update the theme first of all. The update to 6.0.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/

Best regards,
Rikard

January 20, 2025 at 11:44 am in reply to: Language error after update to 6.0.8 #1475412

Rikard
Keymaster

Hi Daniel,

A fix for this problem will be included in the next release of the theme.

Best regards,
Rikard

January 19, 2025 at 2:41 pm in reply to: Vimeo videos do not play automatically in Chrome first load #1475371

Rikard
Keymaster

Hi,

Thanks for that. The background video plays as expected in both Firefox and Chrome on my end though, is there a sure way of reproducing the results that you are seeing on your end? Please note that there is nothing in the theme which would randomly not load content.

Best regards,
Rikard

January 19, 2025 at 2:23 pm in reply to: Need help removing lines of text from a site #1475367

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did you try that out @Dzimnikov?

Best regards,
Rikard

January 19, 2025 at 2:22 pm in reply to: ENFOLD Options and Extensions Noticeboard in Italian #1475366

Rikard
Keymaster

Hi,

We don’t have a set date unfortunately, but you will get a notification in the theme options if you have registered your theme license.

Best regards,
Rikard

January 18, 2025 at 2:07 pm in reply to: ENFOLD Options and Extensions Noticeboard in Italian #1475343

Rikard
Keymaster

Hey giannimennuni,

We are aware of the problem, this will be fixed in the next update of the theme.

Best regards,
Rikard

January 18, 2025 at 1:52 pm in reply to: Need help removing lines of text from a site #1475341

Rikard
Keymaster

Hey Dzimnikov,

Where can we see the actual element on your site?

Best regards,
Rikard

January 18, 2025 at 1:52 pm in reply to: Adobe Fonts #1475340

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

January 18, 2025 at 1:07 pm in reply to: WooCommerce plugin no page save #1475336

Rikard
Keymaster

Hey Antonio Mauricio,

Where can we see and reproduce the problem that you are having?

Best regards,
Rikard

January 18, 2025 at 12:55 pm in reply to: Logo Centered Menu Right #1475335

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,201 through 1,230 (of 92,307 total)

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