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Hey Andre,
I see that you are running an old version of the theme, could you try to update to the latest version (5.1.1) to see if that helps please? The update to 5.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Thanks for the update, I’ve enabled debug mode for you now. First off though, could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey cktanju,
Please try the following in Quick CSS under Enfold->General Styling:
.home .avia-slideshow .slideshow_align_caption a { font-size: 26px; background: red; }Best regards,
RikardHey mobitechgroup,
Please try this in Quick CSS
@media only screen and (max-width: 767px) { span.logo img { max-width: 66%; } }You can change the header behaviour in the Layout menu while editing the page in question.
Best regards,
Rikard-
This reply was modified 3 years, 6 months ago by
Rikard.
Hi,
Thanks for that. The login details you posted are not working though, please check and verify. If you have server error/security logs, then please share them with us as well.
Best regards,
RikardHi,
Thanks for that. First off, could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Thanks for the update. The latest version of the theme should hopefully resolve your problem, please try updating to that first of all.
Best regards,
RikardHi,
Thanks for that. I’ve uploaded our latest development version of the theme for you, but the problem didn’t go away when your child was active. It did go away when I activated the new parent theme though, so it’s likely that the problem is coming from the child. Could you try removing everything from the child, then add your functions back one by one to see when the problem starts please?
Best regards,
RikardHi Alexandra,
The error screen seems to be server generated, that means that it’s not generated by WordPress. Your hosting provider should be in a better postion to help you out with this rather than us, please try reaching out to them. If you should need further help from us, then please share server error logs with us.
Thanks @guenni007 for helping out.
Best regards,
RikardHi,
Thanks for the update. I’m still not sure where exactly you want to place them? You can check the documentation here: https://kriesi.at/documentation/enfold/social-share-buttons/. If you need to customise them more, then you can add them to a new page layout, then copy the shortcodes. You would have to enable debug mode in order to see and copy shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
RikardHey tsays,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardAugust 24, 2022 at 12:06 pm in reply to: Dialogue box not loading for advanced layout elements #1362621Hi,
Thanks for the update. There nothing in the theme which would intentionally decrease backend loading speed, so the answer to your question is no. Maybe increasing server performance would help even more though?
Best regards,
RikardHi,
Thanks for the update. It seems to be working as expected on my end when I set your new page as the home page, I updated it a few times and I see no errors. Could you check on your end too please?
Best regards,
RikardAugust 24, 2022 at 10:09 am in reply to: Why are there so many different "latest versions"? #1362609Hi,
Are you running any security plugins on the site? If so, then those might be blocking the updates from coming through on the theme backend. If that is the case, then I would recommend that you use the Envato Markets plugin.
Best regards,
RikardHi,
Thanks for that. I’m seeing the error when updating the front page on my end too, I’m not sure where the page copy is though? And did you try setting the copy as the home page instead?
Best regards,
RikardHi Timothy,
Did you register your theme license? If not, then please try following this: https://kriesi.at/documentation/enfold/theme-registration/
If you need further help, then please post admin WordPress login details in private, so that we can have a closer look at your site.
Best regards,
RikardHey cbroome12,
Thanks for the login details. I added this to Quick CSS, and it seems to have helped:
ul.avia-slideshow-inner { height: auto !important; }Could you check on your end too please?
Best regards,
RikardAugust 23, 2022 at 7:59 pm in reply to: Dialogue box not loading for advanced layout elements #1362554Hey iwsdjb,
I’m not sure I fully understand the problem you are having. Could you give us step by step instructions on how to reproduce it please?
Best regards,
RikardHi,
Thanks for that. Could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardAugust 23, 2022 at 5:09 pm in reply to: Unable to change separator/whitespace size to thiner #1362536Hi,
Thanks for that. Please try this in Quick CSS:
.home #after_full_slider_1 .content { padding-top: 0; padding-bottom: 0; }Best regards,
RikardHi,
Thanks for update. What exactly is the post grip? If are using the Layout Builder to create your posts, then everything needs to be added to it manually. If you want to use the default WordPress editor, then you can simply select that on the edit page of the post.
Best regards,
RikardHi,
Thanks for the update. I’m not sure I understand your last reply, could you try to explain what you are looking to achieve a bit further please? If you have a screenshot highlighting your intentions, then please share that with us as well.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. The two layout builders cannot be used together unfortunately. If you need more help with your Elementor elements, then maybe their support can help you out further?
Best regards,
RikardHey bantonb,
I updated the post which was blank, and it’s working as expected after that. Please review your site.
Best regards,
Rikard -
This reply was modified 3 years, 6 months ago by
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