Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

It means that your token doesn’t have the correct permissions, try reading this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

Hey lizzybeth84,

1. You can turn off file compression under Enfold->Performance.

2. I tried logging to check your settings, but the details you posted are not working. Please check and verify. If you have a test page where we can see the actual problem, then please link directly to it as well.

Best regards,
Rikard

Hi,

Thanks for the update. Did you register your theme license, and did you make sure that the token has the correct permissions? https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through via the theme backend, then you can try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

Hi Franz,

Great, I’m glad that you found the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey karacafer,

Could you post a link to where we can see the actual problem? Also, what exactly are you looking to change?

Best regards,
Rikard

Hi,

Your server is returning more than one error: https://snipboard.io/lmbX48.jpg, and it’s returning errors by just trying to navigate on the backend as well: https://snipboard.io/aXN7ec.jpg. This is not a general theme problem, if a theme problem at all. That is why we would need server logs in order to help you out further. Your hosting provider would likely be in a better position to help you out further though.

Best regards,
Rikard

Hi,

Thanks for your input, we’ll look at writing some more in depth documentation.

Best regards,
Rikard

Hey mvanstee,

Please try the following in Quick CSS under Enfold->General Styling:

#top div.woocommerce-message {
    background-color: #CB9F2C;
}

#top div div.woocommerce-message a.button {
    background: #8A0304;
}

#top div div.woocommerce-message a.button:hover {
    color: #CB9F2C;
}

Best regards,
Rikard

Hi,

Could you try to deactivate all plugins to see what happens then? If you need further help, then please share server error logs with us.

Best regards,
Rikard

Hi Christian,

Elementor is not a supported plugin, so we can’t provide support for it unfortunately. I’ve seen many Enfold installations running Elementor on Enfold though, so the problem is likely local to your site. Did you make sure that it’s not a conflict from another plugin or code for example?

Best regards,
Rikard

Hey retailtecs,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

Hi,

Thanks for the update. It depends on if you have overridden any theme files in your child? If you have footer.php and header.php in there for example, then they would need to be copied back in from the parent. You can add your customisations back in after that.

Best regards,
Rikard

Hey Sehran Ali,

Thanks for reaching out to us. We don’t have a product by that name.

Best regards,
Rikard

Hi,

1. The theme files on Themeforest are always the latest version, please download them from there.

2. You can export your theme settings under Enfold->Import/Export as a backup, though your settings should be kept after an update as well.

Best regards,
Rikard