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Hey Ad-Min747,
The update to 5.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHey GavinGriffiths,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardOctober 7, 2022 at 12:27 pm in reply to: Übernahme von durch Agentur gekauftem Enfold Theme #1367943Hey Sascha,
Sorry for the problem. If you can’t get access to the Themeforest account which was used to purchase your theme license, then you would have to buy another license. Otherwise you will have this same problem every time you need to update or access the theme files. Themeforest is the only place where you can purchase our theme.
Best regards,
RikardHi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey karmenka,
Thanks for the login details. I toggled the CSS file compression option under Enfold->Performance, and that seems to have helped. Please review your site.
Best regards,
RikardHijosephmurphy,
The PHP ZipArchive Extension is deactivated on your server, please try to activate it to see if that helps. If you need help doing so, then please reach out to your hosting provider.
Best regards,
RikardOctober 7, 2022 at 8:52 am in reply to: The previous developer passed away and we need to login using new credentials #1367919Hey Abdulrahman,
If you can’t access your Themeforest account, then please try reaching out to Envato support for further help.
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open for you.
Best regards,
RikardHi,
Thanks for the clarification. Please try this CSS as well:
#searchform input[type="text"] { border: none; }Best regards,
RikardHi,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you could solve the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey stefpasi,
Could you try adjusting the font sizes for all screen sizes in the element options please? Check under Styling->Font Sizes.
Best regards,
RikardHi,
Thanks for that. Please try this CSS instead:
.avia_ajax_form input[type='submit'] { font-family: Jura !important; }Best regards,
RikardHi,
I’d be happy to help you with that. Could you be a bit more precise as to which button you are looking to target with the CSS in question?
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Lene,
Yes, that is where you can order extended support. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardHey bopartkunsttransporte,
This CSS in Quick CSS is changing the font family:
input[type='submit'] { font-family: Jura !important; }Try to be more specific in your CSS, if you are looking to target a form submit button for example.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for that. Let’s wait to see if Kriesi will be able to get an answer from Envato. We’ll update you here if he should.
Best regards,
RikardOctober 6, 2022 at 12:55 pm in reply to: Accordian Content Element using Avia Layout Builder #1367809Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Silvia,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Craig,
You can replace the file in question with the same file from a fresh theme package, which you can download from your Themeforest account.
Best regards,
RikardOctober 6, 2022 at 11:18 am in reply to: Kein Wechsel zum Hamburger mehr auf kleiner Webseitendarstellung #1367796Hi,
Uploaded images are stored on your server yes, not in the theme folder.
Best regards,
RikardHi,
Thanks for that. I’ll wait to check if Kriesi could get some more information, but I’m not sure if he could. Even if he could get a real reason, then I’m not sure if there is much we could do about it. We don’t have any say in internal processes at Envato unfortunately.
Best regards,
RikardHi,
Thanks for the clarification. It sounds like this was automatically triggered then, I’m guessing by an internal security check. Do you have any other cards that you can try using?
Best regards,
RikardHi,
Thanks for that. I’ve added some CSS for you, and it’s applying now. Note that clearing cache from your caching plugin seems a bit difficult, so you might have to do it a few times in order to see any changes you are making.
Best regards,
RikardOctober 6, 2022 at 9:49 am in reply to: layout issue (black sidebar on right – tab elements not working) #1367775Hi,
I tried logging into your site, but the details you posted are not working. Please check and verify.
Best regards,
RikardOctober 6, 2022 at 9:15 am in reply to: Accordian Content Element using Avia Layout Builder #1367768Hi,
Great, I’m glad that we could help you out :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard -
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