Page 354 – Support | Kriesi.at – Premium WordPress Themes

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November 11, 2022 at 4:39 pm in reply to: Error after last Update #1372239

Rikard
Keymaster

Hi,

PHP 5.6 is not supported by the theme or WordPress, I would advice that you update to PHP 8.x instead.

I can’t see any login details in this thread. If you should need further help, then please try sending them again.

Best regards,
Rikard

November 11, 2022 at 4:38 pm in reply to: Blind SQL Injection #1372238

Rikard
Keymaster

Hi,

Thanks for that. Do you get the same results if you update to the latest version (5.2.1) as well? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

November 11, 2022 at 4:33 pm in reply to: trouble installing Woocommerce #1372237

Rikard
Keymaster

Hi,

Where can we see and reproduce the problem you are having? The site you linked to doesn’t seem to be running Enfold.

Best regards,
Rikard

November 11, 2022 at 4:28 pm in reply to: WooCommerce Styling #1372233

Rikard
Keymaster

Hey Michael,

Could you post a link to where we can see the actual problem please?

Best regards,
Rikard

November 11, 2022 at 4:24 pm in reply to: Illegal string offset for new installation #1372230
Rikard
Keymaster
Hi,

That’s not a general problem with the theme, so we would have to look closer at the actual problem, should it occur.

Best regards,
Rikard
- This reply was modified 3 years, 3 months ago by Rikard.
November 11, 2022 at 10:22 am in reply to: Website Does not display correctly after WP 6.1 upgrade #1372182

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see any styling being applied to your site at all now, and there’s a 404 error coming from the minified/cached stylesheets. Please see private.

Best regards,
Rikard

November 11, 2022 at 10:19 am in reply to: There has been a critical error on this website #1372181

Rikard
Keymaster

Hi,

Thanks for the update, we’ll leave this thread open for you.

Best regards,
Rikard

November 11, 2022 at 9:09 am in reply to: token #1372168

Rikard
Keymaster

Hi Ottmar,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 11, 2022 at 9:07 am in reply to: Update to Enfold 5.2.1 breaks footer and other child elements #1372166
Rikard
Keymaster
Hi,

I can’t say why the CSS is not working now unfortunately, but please try this in Quick CSS:
```
.row_courses a {
    position: inherit;
}
```
Best regards,
Rikard
November 11, 2022 at 9:04 am in reply to: Blind SQL Injection #1372165

Rikard
Keymaster

Hi,

You can upload files to a service like Google Drive or Dropbox for example, then link to it here in private.

Best regards,
Rikard

November 10, 2022 at 8:26 pm in reply to: There has been a critical error on this website #1372131

Rikard
Keymaster

Hey cluetzenkirchen,

Thanks for the login details. Please upgrade the account to have administrator rights, and let us know what to do in order to reproduce the problem you are seeing on your end.

Best regards,
Rikard

November 10, 2022 at 8:22 pm in reply to: Website Does not display correctly after WP 6.1 upgrade #1372130

Rikard
Keymaster

Hi,

Thanks for the update. What happens if you clear and disable all caching and minification?

Best regards,
Rikard

November 10, 2022 at 8:20 pm in reply to: Headerbild für ipads/Smartphones neu anordnen #1372129

Rikard
Keymaster

Hey Norbert,

I’m not sure I fully understand your intentions, could you post a screenshot highlighting them please?

Best regards,
Rikard

November 10, 2022 at 8:18 pm in reply to: layout issues after update #1372127

Rikard
Keymaster

Hey yohoost,

Both the pages you linked to are loading fine on my end. Could you post screenshots or a screencast highlighting the problem you are seeing on your end please?

Best regards,
Rikard

November 10, 2022 at 8:15 pm in reply to: Video module in Firefox #1372126

Rikard
Keymaster

Hey duso777,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

November 10, 2022 at 5:42 pm in reply to: Bug: Icons Misson On Cart page #1372104

Rikard
Keymaster

Hi Annemarie,

Great, I’m glad that we could help :-)

Best regards,
Rikard

November 10, 2022 at 5:39 pm in reply to: There has been a critical error on this website #1372102

Rikard
Keymaster

Hi cluetzenkirchen,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

November 10, 2022 at 5:38 pm in reply to: There has been a critical error on this website #1372101

Rikard
Keymaster

Hi wedesignshanghai ,

There’s a 500 internal server error on the page in private, could you share server error logs with us please? Also, did you try deactivating all plugins except WooCommerce, and any custom code you might have added?

Best regards,
Rikard

November 10, 2022 at 5:36 pm in reply to: There has been a critical error on this website. Please check your site admin em #1372100

Rikard
Keymaster

Hi cluetzenkirchen,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

November 10, 2022 at 5:35 pm in reply to: There has been a critical error on this website. Please check your site admin em #1372099

Rikard
Keymaster

Hi dbgl ,

Did you try to deactivate all plugins, and remove any custom code? If you need further help, then please share server error logs with us.

Best regards,
Rikard

November 10, 2022 at 5:34 pm in reply to: Enfold License and Token #1372098

Rikard
Keymaster

Hi Hubert,

Yes, you can install the same license on a new site, if you are not using it on the old site anymore.

Best regards,
Rikard

November 10, 2022 at 5:18 pm in reply to: Button in Mobile Header #1372094

Rikard
Keymaster

Hi Jonas,

The image you shared is not loading on my end, please try uploading it to a service like Snipboard or Imgur instead.

Best regards,
Rikard

November 10, 2022 at 5:16 pm in reply to: PHP Parse error #1372093

Rikard
Keymaster

Hey Christine,

What is on line 3 in functions.php in your child theme? Note that the code you place in a child theme will override the parent theme.

Best regards,
Rikard

November 10, 2022 at 5:15 pm in reply to: Gültiger Envato Schlüssel wird nicht bestätigt? #1372092

Rikard
Keymaster

Hi,

Please open a new thread for each of your problems, so that the threads can be easily followed by both moderators and other users. https://imgur.com/a/AnoSPNb

Best regards,
Rikard

November 10, 2022 at 5:11 pm in reply to: Blind SQL Injection #1372090

Rikard
Keymaster

Hey Thomas,

Thanks for reaching out to us, please send it here.

Best regards,
Rikard

November 10, 2022 at 5:08 pm in reply to: Theme not updating #1372089

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread for your new problem. https://imgur.com/a/AnoSPNb

Best regards,
Rikard

November 10, 2022 at 5:06 pm in reply to: Illegal string offset for new installation #1372088

Rikard
Keymaster

Hey xkicknitx,

The PHP version you are using is not supported by the theme or WordPress itself. Please try updating it to 8.x.

Best regards,
Rikard

November 10, 2022 at 5:04 pm in reply to: Update to Enfold 5.2.1 breaks footer and other child elements #1372087

Rikard
Keymaster

Hi,

Styling is generally not added in PHP files, and that is not the case here either. Please see the code in the screenshot in private, it’s coming from the file which is also in private.

Best regards,
Rikard

November 10, 2022 at 4:59 pm in reply to: Website Does not display correctly after WP 6.1 upgrade #1372086

Rikard
Keymaster

Hey nbalian,

I checked a few pages on your site, but everything is loading fine on my end. Did you try using a different browser?

Best regards,
Rikard

November 10, 2022 at 4:55 pm in reply to: Sorry, this product is not available for purchase #1372085

Rikard
Keymaster

Hi,

You should be able to change themes without losing anything, but I would recommend that you have backups in place in case something should go wrong.

Best regards,
Rikard
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Posts

Viewing 30 posts - 10,591 through 10,620 (of 93,420 total)

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