Page 345 – Support | Kriesi.at – Premium WordPress Themes

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December 7, 2022 at 5:48 pm in reply to: Decrease line height in image captions #1375395
Rikard
Keymaster
Hi,

You had shortcode in the Quick CSS box, that why it wasn’t applying:
```
[av_hr class='invisible' height='1' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello' custom_class='']
```
Best regards,
Rikard
December 7, 2022 at 5:43 pm in reply to: Accessing navigation on mobile while in Coming Soon mode #1375393

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 7, 2022 at 5:42 pm in reply to: Frontend is not working with enfold theme – Gateway Timeout #1375392

Rikard
Keymaster

Hi,

Thanks for the login details. Could you try upgrading your PHP version to 7.4 or higher to see if that helps? If not, then please share server error logs with us.

Best regards,
Rikard

December 7, 2022 at 5:38 pm in reply to: Maintenance Mode Crashes the Site #1375387

Rikard
Keymaster

Hi,

I can’t reproduce this problem on a test installation, and we haven’t had any other reports of this problem from other users, so it’s likely that the problem is local to your site. If it works when the parent theme is active, then it’s likely that something in your child theme is causing this to happen. If you should need further help from us, then please share server error logs with us.

Best regards,
Rikard

December 7, 2022 at 5:34 pm in reply to: Editing in backend not working (on certain pages) #1375382

Rikard
Keymaster

Hi,

Thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 7, 2022 at 5:01 pm in reply to: Fatal error since PHP 8.1 #1375380

Rikard
Keymaster

Hey Sonja,

Please check your code on line 51 in the functions.php file in your child theme.

Best regards,
Rikard

December 7, 2022 at 4:58 pm in reply to: Will not download demo #1375378

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 7, 2022 at 4:51 pm in reply to: Footer widgets get "ignored" #1375377

Rikard
Keymaster

Hi Tom,

Thanks for the login details. Are you overriding header.php or footer.php in your child theme? If so, then please try to replace those files with the parent theme files, then add your customisations back in after that. If you need further help, then please include FTP login details in private.

Best regards,
Rikard

December 7, 2022 at 4:49 pm in reply to: Hide main menu item #1375375

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 7, 2022 at 4:48 pm in reply to: PHP compatibility #1375374

Rikard
Keymaster

Hey LOPB-31,

Enfold is compatible with PHP 7.4 and above. If you need further help with your problem, then please provide us with some more details.

Best regards,
Rikard

December 7, 2022 at 4:47 pm in reply to: Homepage design #1375373

Rikard
Keymaster

Hi,

Thanks for the update. Could you post a screenshot of what you are seeing on your end please?

Best regards,
Rikard

December 7, 2022 at 4:45 pm in reply to: Einzelne Elemente mit Code anpassen #1375372

Rikard
Keymaster

Hey Nic_007,

Do you mean that you only want to target one tab with your CSS? If not, then please try to explain your intentions a bit further. Also please post a link to where we can see the actaul element which you are trying to target.

Best regards,
Rikard

December 7, 2022 at 4:43 pm in reply to: How to prevent 2 people working on the website at the same time? #1375367

Rikard
Keymaster

Hey Nic_007,

I’m not aware of any such solutions unfortunately.

Best regards,
Rikard

December 7, 2022 at 4:41 pm in reply to: Product boxes are much smaller on my sale page than on the category pages #1375366

Rikard
Keymaster

Hi,

I added the CSS for you, and it’s applying. Please review your site.

Best regards,
Rikard

December 7, 2022 at 4:34 pm in reply to: message " automatic save" to select #1375364

Rikard
Keymaster

Hey Nic_007,

The auto save function is default WordPress functionality, it’s not controlled by the theme. If your layout and content is correct, then you don’t have to restore any revisions.

Best regards,
Rikard

December 7, 2022 at 4:32 pm in reply to: perfect image sizes to use for the sliders | ENFOLD Restaurant "about"? #1375363

Rikard
Keymaster

Hey Nic_007,

I’m not sure which image you are referring to since there’s no slider on the about page. I’m guessing that you mean the top section with the background image? If so, then I would recommend that you try to use an image which is at least 1500 pixels wide.

Best regards,
Rikard

December 7, 2022 at 10:24 am in reply to: Revisionen #1375318

Rikard
Keymaster

Hey Nic_007,

Auto save is a WordPress functionality which automatically saves your work. If your layout and content is correct, then you don’t need to restore anything.

Best regards,
Rikard

December 6, 2022 at 7:56 pm in reply to: Top Menu Phone Change Size and Color #1375270

Rikard
Keymaster

Hi,

Thanks for the update. If you still need help with CSS, then please post a link to where we can see the actual element.

Best regards,
Rikard

December 6, 2022 at 7:55 pm in reply to: Will not download demo #1375269

Rikard
Keymaster

Hi,

Thanks for that. I see that the PHP ZipArchive Extension is disabled on your server, could you try enabling that please? If you don’t know how to do it, then your hosting provider should be able to help you out.

Best regards,
Rikard

December 6, 2022 at 7:51 pm in reply to: PHP8 #1375268

Rikard
Keymaster

Hey David,

The version you are running is not compatible with newer PHP versions, updating should hopefully resolve the problem though. All you should have to do is to update the theme, you don’t have to rebuild the site. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

December 6, 2022 at 7:49 pm in reply to: child Theme funktioniert nicht #1375267

Rikard
Keymaster

Hey Flyingeye78,

It will be difficult to help you out if we can’t see the actual problem. Maybe you could upload your work to a live server somewhere?

Best regards,
Rikard

December 6, 2022 at 7:47 pm in reply to: Hide main menu item #1375265
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#menu-item-528 {
  display: none; 
}
```
Best regards,
Rikard
December 6, 2022 at 7:45 pm in reply to: Stars not showing in ratings for reviews #1375263

Rikard
Keymaster

Hey Annemarie,

If you share WordPress and FTP login details with us in private, then we can add the fix for you.

Best regards,
Rikard

December 6, 2022 at 7:41 pm in reply to: How to change the color of Hithlighted text selectd with the mouse #1375262
Rikard
Keymaster
Hey Chrilles,

Please try this in Quick CSS:
```
::selection {
    background: #2ecc71; 
    color: #fff;
}
::-moz-selection {
    background: #2ecc71;
    color: #fff;
}
```
Best regards,
Rikard
December 6, 2022 at 7:38 pm in reply to: Background color on hotspots is gone #1375261

Rikard
Keymaster

Hey Chrilles,

Thanks for the login token. The hotspots look fine on my end, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

December 6, 2022 at 7:34 pm in reply to: Homepage design #1375258

Rikard
Keymaster

Hi,

Thanks for that.

Zone 1: Full Width Easy Slider on the page in private.

Zone 2: Post Slider on the page in private.

Zone 3: Partner/Logo Element on the page in private.

Best regards,
Rikard

December 6, 2022 at 7:30 pm in reply to: Gdpr security dialog batch on left side #1375257
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try this CSS instead:
```
#scroll-top-link {
    bottom: 100px;
}
```
Best regards,
Rikard
December 6, 2022 at 7:28 pm in reply to: Mobile Menu Submenu Height / Line Height cannot be changed #1375256

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 6, 2022 at 12:50 pm in reply to: Editing in backend not working (on certain pages) #1375219

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 6, 2022 at 12:49 pm in reply to: Enfold update from (4.6.3.1) to new Version (5.2.1) is not working #1375218

Rikard
Keymaster

Hey Leonie,

Could you try to update via FTP instead? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 10,321 through 10,350 (of 93,569 total)

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