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December 17, 2022 at 6:36 pm in reply to: Neuen privaten Envato Schlüssel generiert- Forbidden: – reason: invalid-token #1376495
Hi,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If you need further help, then please include admin WordPress login details in private.
Best regards,
RikardDecember 17, 2022 at 6:35 pm in reply to: getting Internal Server Error or sometimes Gateway Timeout Error #1376494Hi,
The file which is throwing the error is not a theme file. Did you try changing the max execution time on the server? This is not a general problem with the theme, so it’s likely due to a local setting on your server.
Best regards,
RikardHey Eric,
Please try the following in Quick CSS under Enfold->General Styling:
#header_meta li a { border: 2px solid #000; padding: 5px; }Best regards,
RikardHey rmatus,
Thanks for the login details. I toggled the file compression option under Enfold->Performance, and that seems to have helped. Please review your site.
Best regards,
RikardHey conlcoa,
Maybe you could use one or more hooks to achieve that? https://www.businessbloomer.com/woocommerce-visual-hook-guide-checkout-page/
Best regards,
RikardDecember 17, 2022 at 4:24 pm in reply to: Kontaktformular | Der Anzeige bei gesendeter Nachricht funktioniert leider nicht #1376476Hey Nic_007,
Please try the following in Quick CSS under Enfold->General Styling:
h3.avia-form-success { color: green; }Best regards,
RikardHi Andrew,
Sorry for the late reply. I tried renaming your current header.php file, but there’s a critical error on your site after that, and the same thing happens when I try to upload a new version of the same file. Maybe you could try to check your code in header.php, and move it into the file I’ve uploaded called __header-new.php? Once you are done, then you can rename the old file to header-old.php for example, and the new file to only header.php. If you need further help with the critical error, then please share server error logs with us as well.
Best regards,
RikardHi Gunnar,
Sorry for the late reply. The problem seems to be coming from line 11 in your child theme, but I can’t see a way of accessing your child theme via the WordPress backend. Please check your code on that line, and include FTP login details in private if you should need further help from us.
Best regards,
RikardHi,
Sorry for the late reply. It looks like your token doesn’t have the correct permissions:
The OAuth Personal Token could not be verified. Please check that the Token has been entered correctly and has the minimum required permissions.
Please try following this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
If you want us to update manually for you, then please include FTP login details in private as well.
Best regards,
RikardHi,
It looks like you are using the Tabs element on your site, but the documentation is for the Tab Section. They are different elements, so maybe you picked the wrong one? If you need further help, then please post admin WordPress login details in private.
Best regards,
RikardHi Tomas,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardDecember 14, 2022 at 11:20 am in reply to: I make edits to the home page but they disappear after I publish #1376116Hi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Could you share WordPress login details as well, so that we can check your settings?
Best regards,
RikardHi,
I see that you are running an old version of the theme, could you try to update to the latest version (5.2.1) to see if that helps please? The update to 5.2.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardDecember 14, 2022 at 11:10 am in reply to: Coming Soon Page Remove/Change White Enfold Logo? #1376112Hey Ch00Ch00,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey duncanmchaffie,
Thanks for the login details. Does the same thing happen if you activate a different theme? Also, I see that you are running PHP 7.3 now. Is there a reason for that?
Best regards,
RikardHey Andries16,
It looks like header-nieuw.php is the newest header file in your child theme. Note that it needs to be called header.php, nothing else. Please try to rename the old file, then rename the new file to only header.php.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Loveronika,
You can change that under Enfold->Advanced Styling. Look for the Widget Title option.
Best regards,
RikardHey acscreativenew,
Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey sitibus,
Please refer to this: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that. Does this problem happen if you activate a different theme as well? Note that this is not a general problem with Enfold, the reason for it is likely local to your site.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey groovymarci,
Please reach out to Envato for a refund, as they handle all sales related matters.
Best regards,
RikardDecember 13, 2022 at 2:04 pm in reply to: I make edits to the home page but they disappear after I publish #1376047 -
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