Page 3079 – Support | Kriesi.at – Premium WordPress Themes

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March 19, 2015 at 4:46 am in reply to: Button, Portfolio & Audio errors #414144

Rikard
Keymaster

Hey!

2. I could only see 2 buttons on the start page reading ‘view, I’m not entirely sure what you are trying to do there. Could you try to explain a bit further please?

4. I wasn’t able to find any audio links here: http://www.realwiredmusic.com/about-real-wired-studio/. Could you please specify exactly where to find them?

Best regards,
Rikard

March 19, 2015 at 4:37 am in reply to: Permalinks issues #414143

Rikard
Keymaster

Hey!

I’m not quite sure what it could be, that’s why it would be best for you to contact the host. Just tell them exactly what the problem is, they will most likely know how to fix it.

Cheers!
Rikard

March 19, 2015 at 4:33 am in reply to: change tab style – font color – body color – border color II #414141

Rikard
Keymaster

Hi Simon!

Yes, if you have a unique class or id for each tab element it’s possible.

Regards,
Rikard

March 19, 2015 at 4:28 am in reply to: no mobile menu #414135

Rikard
Keymaster

Hey Hazlitt!

I cannot see the mobile menu on desktop, only on small screen sizes. Could you try to flush your browser cache and reload a few times if you are still seeing this?

As for not being able to click the top menu item, please make sure that Hide Mobile Menu Submenu Items is unchecked under Enfold–>Header–>Mobile Menu.

Regards,
Rikard

March 19, 2015 at 4:14 am in reply to: Google Analytics Code not working #414134

Rikard
Keymaster

Hi!

You have analytics code on your site, please verify if it’s correct or not: http://imgur.com/T4S0eEM

Regards,
Rikard

March 19, 2015 at 4:09 am in reply to: Error WPML and theme after switching to another language #414133

Rikard
Keymaster

Hi!

Glad we could help :)

Best regards,
Rikard

March 18, 2015 at 10:14 am in reply to: Blog Support #413494

Rikard
Keymaster

Hey OriginsSpeak!

How long have a gotten so far? Do you have the theme installed on a live server yet?

Regards,
Rikard

March 18, 2015 at 9:35 am in reply to: Removing main header menu #413480

Rikard
Keymaster

Hey wznd!

Do you have a link for the site in question please?

Regards,
Rikard

March 18, 2015 at 9:34 am in reply to: Change Font in Header #413479

Rikard
Keymaster

Hi!

Did you try to flush your browser cache, restart and reload a few times after making the change?

Cheers!
Rikard

March 18, 2015 at 9:31 am in reply to: Enfold Theme Options Greyed Out #413478

Rikard
Keymaster

Hi Thomas!

As far as I can see you have the latest version installed, are you still having the same problems? If so, please provide us with a temporary admin login so that we can take a closer look. You can post the details here as a private reply.

Cheers!
Rikard

March 18, 2015 at 9:05 am in reply to: Post Thumbnails & Exceprts Not Updating #413466

Rikard
Keymaster

Hey smittypages!

Are you using a caching plugin? If so, try to deactivate it to see if that helps.

Cheers!
Rikard

March 18, 2015 at 9:00 am in reply to: Scroll to Top buttion missing in 3.1 Enfold Update #413463

Rikard
Keymaster

Hey icvdm!

It displays fine on my end: http://imgur.com/GZC7Etz

Regards,
Rikard

March 18, 2015 at 8:52 am in reply to: Change Tab Color #413459
Rikard
Keymaster
Hi alex5252!

Please try the following in Quick CSS under Enfold–>General Styling:
```
#top .main_color .tabcontainer .tab.active_tab, .main_color .tabcontainer .tab {
  color: red !important;
}
```
Cheers!
Rikard
March 18, 2015 at 8:40 am in reply to: Iframe #413453

Rikard
Keymaster

Hey!

Great, glad we could help :)

Regards,
Rikard

March 18, 2015 at 8:38 am in reply to: Please help : Adding image on header #413452

Rikard
Keymaster

Hey!

Where did you place the code?

Regards,
Rikard

March 18, 2015 at 8:36 am in reply to: 'grid row' appears 2 times in the admin. #413451

Rikard
Keymaster

Hi!

I can’t see this on my local installation, could you try to update the whole theme via FTP?

Regards,
Rikard

March 18, 2015 at 8:33 am in reply to: Problem with zoom on mobile #413449

Rikard
Keymaster

Hi!

Glad we could help :)

Cheers!
Rikard

March 18, 2015 at 8:32 am in reply to: Home page does not always show #413448

Rikard
Keymaster

Hi Erna!

I just deactivated all plugins and your site is now displaying fine. Please activate them again one by one to see which one is causing the problem.

Best regards,
Rikard

March 18, 2015 at 8:22 am in reply to: Masonry Gallery-Grid is irregular-not linear #413445

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

March 18, 2015 at 8:19 am in reply to: Enfold – one more time – Android – IOS – problem? #413444

Rikard
Keymaster

Hey!

Great, glad we could help.

Best regards,
Rikard

March 18, 2015 at 8:14 am in reply to: W3 Total Cache messed up drop down menu #413443

Rikard
Keymaster

Hi mrshaffly!

I can’t see anything obviously wrong with your site on my end, did you manage to get it fixed already? If not, what exactly is displaying incorrectly? You could also try a different caching plugin if W3 total cache is not working out for you.

Regards,
Rikard

March 18, 2015 at 8:11 am in reply to: Fatal error: Allowed memory size of 268435456 bytes exhausted #413441

Rikard
Keymaster

Hey!

I get the same error when trying to activate any of the default themes as well, would it be a possibility for you to try and reinstall WordPress? Also, make sure to disable all plugins, one of them might be causing a conflict.

Cheers!
Rikard

March 18, 2015 at 8:01 am in reply to: Sidebar menu formatting #413438

Rikard
Keymaster

Hey!

Glad we could help :)

Regards,
Rikard

March 18, 2015 at 7:57 am in reply to: Portfolio item not found/displayed #413436

Rikard
Keymaster

Hi!

A lot of people have that same problem, glad you got it fixed though :)

Best regards,
Rikard

March 18, 2015 at 7:55 am in reply to: Multi layer parallax effect #413435

Rikard
Keymaster

Hi!

Glad we could help.

Best regards,
Rikard

March 18, 2015 at 7:49 am in reply to: Icons not showing in Chrome & Firefox #413432

Rikard
Keymaster

Hey Suzanne!

Great to hear, glad you got it fixed :)

Regards,
Rikard

March 18, 2015 at 7:48 am in reply to: Margin bug when using Fullscreen Slider with 2 buttons #413431
Rikard
Keymaster
Hey!

Please try the following in Quick CSS under Enfold–>General Styling. I adjusted the margin a bit:
```
.avia-multi-slideshow-button.avia-slideshow-button {
  margin-right: 5px !important;
}
```
Regards,
Rikard
March 18, 2015 at 6:40 am in reply to: Color Sections Section Custom Background Images Issue Version 3.1 #413416

Rikard
Keymaster

Hi djshortkut!

I had a look on the site using ipad mini and iphone 4 using latest versions of Chrome and they display fine on my end. What browser are you using to produce these errors? Is flushing cache a required step?

Regards,
Rikard

March 18, 2015 at 6:30 am in reply to: Slider and some images disappear on ipad/iphone #413414

Rikard
Keymaster

Hi!

I tried reproducing on my ipad mini on latest IOS but I couldn’t reproduce. I tried closing the ipad, minimising the window and then opening again several times but the slider still displayed. Do you have any other way to reproduce this as it will take us a long time to verify if it’s a bug or not if we have to leave the device and check hours later?

Also, is it only happening on Safari?

Cheers!
Rikard

March 18, 2015 at 6:18 am in reply to: Contact form size #413410

Rikard
Keymaster

Hi!

Glad we could help :)

Regards,
Rikard
Author

Posts

Viewing 30 posts - 92,341 through 92,370 (of 93,428 total)

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