Page 3042 – Support | Kriesi.at – Premium WordPress Themes

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April 2, 2015 at 7:21 am in reply to: Image Upload Error #422300

Rikard
Keymaster

Hey!

I wasn’t able to log in with the details you provided, can you check please?

Cheers!
Rikard

April 2, 2015 at 7:19 am in reply to: Wrong sidebar (sidebar pages !) on single posts #422298

Rikard
Keymaster

Hi Oli!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

April 2, 2015 at 7:12 am in reply to: Can't see text in socket #422293

Rikard
Keymaster

Hey!

Are you using a custom footer.php in your child theme? Please try to overwrite it with the original footer.php and then add the text you want in the backend to see if that works.

Best regards,
Rikard

April 2, 2015 at 7:05 am in reply to: padding-bottom color section mobile #422290

Rikard
Keymaster

Hey connepon!

I’m not entirely sure I understand what you mean, could you please provide us with a screenshot highlighting the issue?

Cheers!
Rikard

April 2, 2015 at 6:59 am in reply to: Enfold website not rendering all products with product short code #422287

Rikard
Keymaster

Hi!

Glad you got it solved and thanks for sharing the solution!

Regards,
Rikard

April 2, 2015 at 6:57 am in reply to: Can someone help Email not working #422286

Rikard
Keymaster

Hey!

Did you try Ismael suggestions? https://kriesi.at/support/topic/can-someone-help-email-not-working/#post-421696

Cheers!
Rikard

April 2, 2015 at 6:55 am in reply to: After 3.1.3 update black space appears on top #422285

Rikard
Keymaster

Hey gupshupdotme!

Yes it seems to be caused by the Zopim plugin, our support for third party plugins is limited, could you try to contact the plugin authors to see if they can help you?

Cheers!
Rikard

April 2, 2015 at 6:38 am in reply to: Magazine and Events Manager #422280

Rikard
Keymaster

Hi!

In what way does it not work? Are you getting any error messages, blank screen etc?

Best regards,
Rikard

April 2, 2015 at 6:31 am in reply to: Portfolio Raster shows unselected categories #422278

Rikard
Keymaster

Hey!

Glad you got it fixed :)

Best regards,
Rikard

April 2, 2015 at 6:30 am in reply to: Some text not appearing on web page + blank page #422277

Rikard
Keymaster

Hi!

Yes you are running an old version, I think an update would do the trick. Could you try that out please? Make sure to backup before you update.

Best regards,
Rikard

April 2, 2015 at 6:25 am in reply to: missing title bar, one page only #422276

Rikard
Keymaster

Hi!

I can’t see anything wrong with it, that is the correct layout of Grid Layout selected under Enfold–>Blog Layout–>Blog Style

Regards,
Rikard

April 2, 2015 at 6:18 am in reply to: Menu overlaps homepage on smartphone – please help #422274
Rikard
Keymaster
Hi Laureninthailand!

Please try the following in Quick CSS under Enfold–>General Styling:
```
#mobile-advanced{
  background-color: white !important;
}
```
Regards,
Rikard
April 2, 2015 at 6:14 am in reply to: Gravity Forms Conflict #422273

Rikard
Keymaster

Hi!

I think you forgot a link to the site?

Regards,
Rikard

April 2, 2015 at 6:12 am in reply to: Portfolio grid images do not have equal size #422272

Rikard
Keymaster

Hi!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 2, 2015 at 5:15 am in reply to: Content cropped on Responsive site #422266

Rikard
Keymaster

Hi pixarno!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Regards,
Rikard

April 2, 2015 at 5:10 am in reply to: Posts with the Avia layout builder #422265

Rikard
Keymaster

Hi!

I checked the first two blog posts on your site and they both show the You Might Also Like section, did you manage to get it fixed?

Regards,
Rikard

April 2, 2015 at 5:00 am in reply to: WooCommerce's categories aren't shown on a Product Single Page #422263

Rikard
Keymaster

Hi!

Could you try to update to the latest version of Enfold, 3.1.2?

Regards,
Rikard

April 2, 2015 at 4:52 am in reply to: Change Header Height when Responsive #422258

Rikard
Keymaster

Hey!

Looks like logging in is required to view the page, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

April 1, 2015 at 8:09 am in reply to: Adding subtitle to the Menu #421780
Rikard
Keymaster
Hi!

What happens if you paste it to Quick CSS under Enfold–>General Styling?
```
.html_header_top.html_header_sticky #top #wrap_all #main {
padding-top: 216px !important;
}
```
Cheers!
Rikard
April 1, 2015 at 8:06 am in reply to: Google Meta Data – Site Verification in the header #421777
Rikard
Keymaster
Hey!

Functions.php is located in the root of your theme folder, but please use a child theme if you are going to edit the core files: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Regards,
Rikard
- This reply was modified 10 years, 6 months ago by Rikard.
April 1, 2015 at 7:47 am in reply to: Remove featured image from post display #421774

Rikard
Keymaster

Hi!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 1, 2015 at 7:45 am in reply to: Social Bookmarks Mobile #421773

Rikard
Keymaster

Hi WalkerPark!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 1, 2015 at 7:42 am in reply to: Posts with the Avia layout builder #421772

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please? Also, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

April 1, 2015 at 7:36 am in reply to: Fullscreen slider caption positioning #421771

Rikard
Keymaster

Hi!

Yes you’re right, that would be better, let’s hope it gets incorporated in a future release.

Cheers!
Rikard

April 1, 2015 at 7:30 am in reply to: Menu Dividers changed after 4.1.1 upgrade #421770

Rikard
Keymaster

Hi!

What is the URL for the site please? I tried wels.net but it doesn’t look like your screenshots.

Best regards,
Rikard

April 1, 2015 at 7:25 am in reply to: General aesthetics. #421769

Rikard
Keymaster

Hi!

1. You can change the menu items in the backend by going to Enfold–>Advanced Styling and then selecting Main Menu Links

2. You mean that you want to hide/remove the breadcrumbs?

3. Yes you can change the styling, how would you like it to look? Please provide us with screenshots/a mock-up/sketch of how you would like it to look instead.

4. A screenshot highlighting how you would like it to look would be helpful here as well.

Best regards,
Rikard

April 1, 2015 at 7:12 am in reply to: Blank page = not responsive #421768

Rikard
Keymaster

Hey!

Glad we could help, please get back to us if you should have any further questions.

Cheers!
Rikard

April 1, 2015 at 7:09 am in reply to: H1 Permalink #421767

Rikard
Keymaster

Hi!

I would have to agree with @AdrianSmithUK, this will most likely not make any difference to your SEO results at all. Do you still want to remove the links though?

Best regards,
Rikard

April 1, 2015 at 7:03 am in reply to: Akkordeon: array of attributes in toggle / toggle sorting menu / color of icons #421766

Rikard
Keymaster

Hey!

Glad we could help, please get back to us if you should have any more questions.

Cheers!
Rikard

April 1, 2015 at 6:59 am in reply to: Messages from Contact Us Widget Are Bounced by Yahoo and Google #421764

Rikard
Keymaster

Hi!

Sorry for slow response, when you reply to a thread it goes to the back of our queue.

Please try to update and hopefully that will fix your problem, please get back to us if you should have any further problems.

Best regards,
Rikard
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Posts

Viewing 30 posts - 91,231 through 91,260 (of 92,803 total)

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