Page 2956 – Support | Kriesi.at – Premium WordPress Themes

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June 25, 2015 at 4:24 am in reply to: Homepage does not load at all after hitting "back" in the browser in Safari #464387

Rikard
Keymaster

Hi ballentinem!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 24, 2015 at 10:17 am in reply to: Homemade shortcode doesn't functions only on homepage #463864

Rikard
Keymaster

Hi JBMKL!

Our support for third party plugins is limited but if you provide us with a temporary admin login we can have a look. You can post the details in the Private Content section of your reply.

Cheers!
Rikard

June 24, 2015 at 10:14 am in reply to: Iconbox disappears when updating page #463861
Rikard
Keymaster
Hi!

We’ve updated the forum a bit and there seems to be a problem with showing information posted from the Private Area, could you try to edit your last reply and add the information again please?

Regards,
Rikard
- This reply was modified 10 years, 5 months ago by Rikard.
June 24, 2015 at 10:10 am in reply to: Reduce font-weight on news-link (latest entries enfold widget) #463857

Rikard
Keymaster

Hey rolfroyce!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 24, 2015 at 10:09 am in reply to: Gravity Forms input 100% #463855

Rikard
Keymaster

Hey mottac!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 24, 2015 at 10:07 am in reply to: Layer Slider not show #463850

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

If you bump your own thread it will be sent to the back of our support queue.

Regards,
Rikard

June 24, 2015 at 6:39 am in reply to: Slider not totally responsive #463802

Rikard
Keymaster

Hi!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 24, 2015 at 6:38 am in reply to: Fatal error with nextgen Plus 1.3.0. #463801

Rikard
Keymaster

Hi Urbannature!

Did you try to disable the Enfold lightbox in the theme options? Our support for third party plugins is limited but if you send us an admin login we can have a closer look. You can post the details here in the Private Content area of your reply.

Cheers!
Rikard

June 24, 2015 at 6:33 am in reply to: Google Analytics on every page #463799

Rikard
Keymaster

Hey alicechein!

I’m not sure what you mean by that, do mean that the tracking code is not included on all pages or that you are not getting any traffic on them? You can see all your analytics data in your Google Analytics account. Please post a link to your site so that we can have a closer look.

Best regards,
Rikard

June 24, 2015 at 6:31 am in reply to: IFrame Height Issue, Not Scaling on Mobile View #463795

Rikard
Keymaster

Hey!

We in the process of updating the forum functionality and there seems to be a slight glitch with the information in the private area, could you try to submit it again because I can’t see any private information in your last post.

Regards,
Rikard

June 24, 2015 at 6:28 am in reply to: Search Function: Removing titles when searching #463794

Rikard
Keymaster

Hey abuell!

I replied to your first thread, let’s stick to that. Closing this thread.

Cheers!
Rikard

June 24, 2015 at 6:27 am in reply to: Search Function: Removing Title #463793

Rikard
Keymaster

Hey abuell!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 24, 2015 at 6:24 am in reply to: Show Caption on Product Gallery #463792

Rikard
Keymaster

Hey MichaelAlbany!

We have updated the forum a bit and it seems like there’s a small glitch with showing the content in the private area. Could you try and submit it again because I can’t see any information you might have submitted there?

Regards,
Rikard

June 24, 2015 at 6:17 am in reply to: using rel="prev"/"next" #463788

Rikard
Keymaster

Hi toctoc123!

I’m not sure what you mean, do you want to add that to the pagination links?

Best regards,
Rikard

June 24, 2015 at 6:14 am in reply to: Major speed problem in backend with wpml and enfold #463786

Rikard
Keymaster

Hi!

Thanks for testing, could you try again and submit the login for the staging site as well? :)

Cheers!
Rikard

June 24, 2015 at 5:56 am in reply to: Moving from Abundance (fixed) to Enable (responsive) #463770

Rikard
Keymaster

Hi!

You can set a menu separator yourself in the Separator between menu items option under Enfold–>Header–>Header layout. If you should need any additional CSS or help please let us know.

Best regards,
Rikard

June 24, 2015 at 5:46 am in reply to: Child theme not showing correctly #463767

Rikard
Keymaster

Hey!

I couldn’t see any login details in your post. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

If you have made changes to the parent theme then you could try to transfer them to the child instead, you can add a child theme at any point after installing the parent.

Cheers!
Rikard

June 24, 2015 at 5:43 am in reply to: Long tables & "show more" Button #463765

Rikard
Keymaster

Hi mij1t0!

I think that would be considered custom work and out of scope of theme support but send us a link to your page and we’ll have a look at it.

Best regards,
Rikard

June 24, 2015 at 5:39 am in reply to: Question regarding scaling of image #463764

Rikard
Keymaster

Hi!

Yes that’s correct, several other sizes of that same image are generated.

Best regards,
Rikard

June 24, 2015 at 5:37 am in reply to: Non existent pages (previously imported from dummy data) still showing up #463763

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

June 24, 2015 at 5:35 am in reply to: Portfolio: featured image show up on top of the content-page #463761

Rikard
Keymaster

Hey jurajrose!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 24, 2015 at 5:34 am in reply to: Blog Categoru minor meta #463758

Rikard
Keymaster

Hey!

Great, please let us know if you should need any more help on the topic.

Best regards,
Rikard

June 24, 2015 at 5:31 am in reply to: Changing colour of 2nd submenu #463754

Rikard
Keymaster

Hi!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 24, 2015 at 5:29 am in reply to: gallery css style #463753

Rikard
Keymaster

Hey Serena!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 24, 2015 at 5:27 am in reply to: Ä/ä and Ö/ö letters appear weird with Droid Sans #463752

Rikard
Keymaster

Hi hollowgram!

I can’t see anything in the private area, not sure if you forgot to post it maybe?

Regards,
Rikard

June 24, 2015 at 5:10 am in reply to: Footer are running at full width and therefore left below the menu's #463751

Rikard
Keymaster

Hi!

I couldn’t log in with those details, could you check please?

Cheers!
Rikard

June 24, 2015 at 5:06 am in reply to: car logo above menu logo in mobile android #463749

Rikard
Keymaster

Hey!

I think you forgot to include the link :)

Regards,
Rikard

June 23, 2015 at 3:00 pm in reply to: Major speed problem in backend with wpml and enfold #463440

Rikard
Keymaster

Hey!

Thanks for the info, where and how can we access the staging site?

Cheers!
Rikard

June 23, 2015 at 10:46 am in reply to: Add Text Information to Header Area #463240

Rikard
Keymaster

Hi!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 23, 2015 at 10:41 am in reply to: White Screen of Death…Can't Resolve #463235

Rikard
Keymaster

Hey!

Did you make any modifications to any of the core theme files? You could try to overwrite your theme files with a fresh copy from Themeforest via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard
Author

Posts

Viewing 30 posts - 88,651 through 88,680 (of 93,014 total)

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