Page 2949 – Support | Kriesi.at – Premium WordPress Themes

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June 8, 2015 at 8:38 am in reply to: Nothing is loaded except images on Enfold Pages #455777
Rikard
Keymaster
Hi blomki!

I checked your link in Chrome and Safari on Mac and they look the same on my end, could you try to empty your browser cache and reload a few times to see if that helps?

Best regards,
Rikard
- This reply was modified 10 years, 1 month ago by Rikard.
June 8, 2015 at 8:30 am in reply to: Table header row responsive error #455774

Rikard
Keymaster

Hi spr!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 8, 2015 at 8:29 am in reply to: Disable automatic opening of image on post #455773
Rikard
Keymaster
Hi Rshaules!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.single-big a.lightbox-added {
pointer-events: none !important;
}

.single-big .image-overlay {
 visibility: hidden;
 }
```
Best regards,
Rikard
June 8, 2015 at 8:12 am in reply to: Blog updated / post in home page not updated #455763

Rikard
Keymaster

Hey wilsonhb!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 8, 2015 at 8:08 am in reply to: Change from Replete to Enfold? #455761

Rikard
Keymaster

Hey!

Great, glad the change went smooth :)

Best regards,
Rikard

June 8, 2015 at 8:06 am in reply to: Contact Page not appearing on Safari & Chrome Browsers #455760

Rikard
Keymaster

Hey Michelle!

You have set the visibility of the page to private, that’s most likely why it’s coming up as 404 page.

Regards,
Rikard

June 8, 2015 at 8:03 am in reply to: Post Format: Link bug #455759

Rikard
Keymaster

Hey Roy!

Could you link to the post in questions as well please? Also, we might need to have a closer look in the backend, could you provide us with a temporary admin login? You can post the details here as a private reply.

Regards,
Rikard

June 8, 2015 at 8:00 am in reply to: rename "startseite" – (refering also to #318555) #455757

Rikard
Keymaster

Hi Nic_007!

Please edit the title of the page that you are using as your start page.

Best regards,
Rikard

June 8, 2015 at 7:59 am in reply to: URGENT! Refering to #453416 (Elliott) 2.6. "Several elements disappear …" #455756

Rikard
Keymaster

Hey Nic_007!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 8, 2015 at 7:57 am in reply to: Avia Layout Builder elements not present on page after upgrading to version 3.2 #455755

Rikard
Keymaster

Hi!

There is a small caching issue with updating to 3.2, flushing cache or just reloading the page has worked for everyone at kriesi.at and it should solve your problems.

Regards,
Rikard

June 8, 2015 at 7:51 am in reply to: Contact form Title align center #455750
Rikard
Keymaster
Hey anubis!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.avia_ajax_form h3 {
  text-align: center !important;
}
```
Regards,
Rikard
June 8, 2015 at 7:48 am in reply to: Custom widget button not working on live site ?! #455747

Rikard
Keymaster

Hi Paul!

Probably a caching issue, glad you got it fixed though :)

Cheers!
Rikard

June 8, 2015 at 7:47 am in reply to: PROBLEM with customizing header #455746

Rikard
Keymaster

Hey!

I can’t see a widget in the header on the site you provided, did you remove it?

Regards,
Rikard

June 8, 2015 at 7:45 am in reply to: Mega Menu with Fullwidth Sub Menu #455744

Rikard
Keymaster

Hey vadesign!

I’m not sure I understand what you mean, could you try to explain a bit further or maybe provide us with a screenshot highlighting what you are trying to achieve?

Best regards,
Rikard

June 8, 2015 at 7:43 am in reply to: Is there new child theme download for version 3.2? #455742

Rikard
Keymaster

Hi!

Thanks for lettings us know, Kriesi is on the forum issue.

Regards,
Rikard

June 8, 2015 at 7:42 am in reply to: Theme functions not working #455741

Rikard
Keymaster

Hey DeborahJackson!

Sound like something has gone wrong with your installation, could you try to overwrite you theme files with a fresh copy from Themeforest via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Rikard

June 8, 2015 at 7:40 am in reply to: Video in slider not playing #455739

Rikard
Keymaster

Hey!

Maybe it’s from your hosting service, could you check with them if they are blocking any country ip’s?

Cheers!
Rikard

June 8, 2015 at 7:38 am in reply to: Child Theme Issue #455738

Rikard
Keymaster

Hi Malcolm!

That should have nothing to with using a child theme, the only thing a child theme does is override its parents files. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Regards,
Rikard

June 8, 2015 at 7:36 am in reply to: Mobile text not centered #455737
Rikard
Keymaster
Hey!

It looks like the special heading font size was a bit to big to fit on mobile, please try the following in Quick CSS:
```
@media only screen and (max-width: 767px) {
.av-inherit-size .av-special-heading-tag {
  font-size: 0.7em !important;
}
}
```
Auto play is disabled on smartphones for a couple of reasons, roaming rates being one. You can set a fallback image for smartphones in the color section in the Section Background tab.

Best regards,
Rikard
June 8, 2015 at 6:05 am in reply to: Completely remove overlay/arrow effect on all linked images? #455717
Rikard
Keymaster
Hey charger70!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.image-overlay {
 visibility: hidden;
 }
```
Cheers!
Rikard
June 8, 2015 at 6:03 am in reply to: Fullwidth Masonry Element #455716

Rikard
Keymaster

Hi blonddragon!

It seems you have some kind of conflict going on there, could you try to deactivate all plugins to see if one of them is causing the problem?

Cheers!
Rikard

June 8, 2015 at 5:58 am in reply to: Change color of "Next" and "Prev" buttons in single product #455715

Rikard
Keymaster

Hey C-LabMX!

I’m not sure what arrows you are referring to, the next and previous on the sides maybe? If so, it looks like you solved it already?

Cheers!
Rikard

June 8, 2015 at 5:55 am in reply to: Large Phone number in the main header area. #455714

Rikard
Keymaster

Hey TAYLORTOWN01!

I couldn’t see a header widget on the page you linked, did you remove it? We need to inspect the element in order to give you custom CSS for the placing of it.

Cheers!
Rikard

June 8, 2015 at 5:52 am in reply to: Logo size adjustment #455712

Rikard
Keymaster

Hey cnovey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 8, 2015 at 5:51 am in reply to: Responsive problem with main menu #455711

Rikard
Keymaster

Hi euroboos!

You have a set a very narrow width there, could you try to set it a bit wider? Also, you can set the mobile menu to display earlier by selecting smartphones and tablet in the Header Mobile Menu activation option under Enfold–>Header–>Mobile Menu. If you need to display it on larger screens as well we can provide you with custom CSS for that.

Cheers!
Rikard

June 8, 2015 at 5:47 am in reply to: Layout Element and Header Issues #455710

Rikard
Keymaster

Hi!

You should only need to update the parent theme, all the child theme does it override the parent with the files you have added to it.

Cheers!
Rikard

June 8, 2015 at 5:43 am in reply to: Masonry display not displaying in equal rows #455707

Rikard
Keymaster

Hey!

Sorry for the late reply, I’m not sure if you got your problem fixed or not?

Cheers!
Rikard

June 8, 2015 at 5:39 am in reply to: Add Phone number to Main Header #455704
Rikard
Keymaster
Hi!

Please try adding the following as well:
```
#header .widget {
  left: 30%;
  transform: translate(0%);
}
```
Regards,
Rikard
June 8, 2015 at 5:36 am in reply to: Avia Layour Builder not working #455703

Rikard
Keymaster

Hi @abskevin!

Manually rebooting your router could help with clearing cache, could you try it out to see if you have any luck with it?

Regards,
Rikard

June 8, 2015 at 5:20 am in reply to: Add onclick event in button shortcode #455702

Rikard
Keymaster

Hi!

Sorry for the late reply, I think tracking 42 events might be a bit high. Could you try to limit them a bit to see what amount works without causing any problems?

Regards,
Rikard
Author

Posts

Viewing 30 posts - 88,441 through 88,470 (of 92,254 total)

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