Page 2941 – Support | Kriesi.at – Premium WordPress Themes

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July 21, 2015 at 8:35 am in reply to: Content alignment issues with Top Icon Boxes #476336

Rikard
Keymaster

Hey!

Ok great, please let us know if you should need any further help on the topic.

Regards,
Rikard

July 21, 2015 at 8:34 am in reply to: Image Issue With Displays Over 1500px #476334

Rikard
Keymaster

Hi!

How would you like the background to display on mobile?

Best regards,
Rikard

July 21, 2015 at 8:18 am in reply to: Problem With Vertical Alignment of an Ad in a Text Block #476332

Rikard
Keymaster

Hi ACNLatitudes!

You have two linebreaks (<br>) in your code, one before the starting script tag and one after, could you try to remove them please?

Regards,
Rikard

July 21, 2015 at 8:13 am in reply to: Using Google Adsense w/ Enfold Avia Page Builder #476330

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 21, 2015 at 8:11 am in reply to: Drag and Drop Not working on Latest Version of Enfold #476329

Rikard
Keymaster

Hey,

Sound like something has been corrupted, could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP?
http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

July 21, 2015 at 8:09 am in reply to: translation-problem with rastered-layout #476328

Rikard
Keymaster

Hi,

Like Ismael pointed out we do not have support for third party plugins as there are just too many of them out there, it’s impossible to be compatible with all of them and it’s equally impossible for all plugins to be compatible with all themes. I would recommend you to us WPML as it’s fully supported by the theme.

Thanks,
Rikard

July 21, 2015 at 8:02 am in reply to: Nextgengallery nicht kompatibel? #476326

Rikard
Keymaster

Hey!

Glad you got it fixed :-)

Regards,
Rikard

July 21, 2015 at 7:59 am in reply to: SumoMe Share Buttons not appearing on some posts #476325

Rikard
Keymaster

Hi!

They must have a shortcode that you can use, and it will be necessary for displaying it in posts created with the ALB.

Best regards,
Rikard

July 21, 2015 at 7:19 am in reply to: 3rd Logo in Top Nav #476321

Rikard
Keymaster

Hi!

I get a 302/500 internal error after the .htaccess password, not sure what’s going on there?

Cheers!
Rikard

July 21, 2015 at 6:20 am in reply to: Masonry padding / margin on mobile devices #476317
Rikard
Keymaster
Hey!

Please try the following CSS as well:
```
@media only screen and (max-width: 767px) {
#advanced_menu_toggle {
  margin-top: 15px;
}

#header .widget {
  left: 0%;
  transform: translate(0%);
}
}
```
Cheers!
Rikard
July 21, 2015 at 6:08 am in reply to: Odd code showing up in WP dashboard #476315

Rikard
Keymaster

Hi!

As mentioned earlier there has beens some problems on Envatos side so the info on the download page might not have been correct, but the downloaded files should be and if it reads 3.2.3 it is the latest one. Please let us know how you get on with updating to the latest version.

Cheers!
Rikard

July 21, 2015 at 5:56 am in reply to: avia builder loading hanging on page refresh #476309

Rikard
Keymaster

Hi!

It sounds like it might have been a caching issue, please let us know if you should have any further problems on the topic.

Best regards,
Rikard

July 21, 2015 at 5:49 am in reply to: Yoast: Title not working #476304

Rikard
Keymaster

Hi!

Glad you got it fixed :-)

Best regards,
Rikard

July 21, 2015 at 5:47 am in reply to: padding to search icon #476301

Rikard
Keymaster

Hey!

Glad we could help :-)

Best regards,
Rikard

July 21, 2015 at 5:41 am in reply to: Main navigation are larger and solid background all the way across? #476298
Rikard
Keymaster
Hi!

Please try the following CSS:
```
#header_main_alternate {
padding: 20px;
}
```
Best regards,
Rikard
July 21, 2015 at 5:36 am in reply to: empty columns being added – cannot delete them! #476296

Rikard
Keymaster

Hey!

I had a look at one of the pages and it seems like it’s caused by some unclosed html markup or section. You have some empty elements in the Bedroom Layout page as well? Maybe you could go through the page to see if what can be removed and to check if there are unclosed markup/elements.

Cheers!
Rikard

July 21, 2015 at 5:08 am in reply to: Input form – autoscroll bug #476288

Rikard
Keymaster

Hey Tomasz!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Cheers!
Rikard

July 21, 2015 at 5:06 am in reply to: Layerslider previews not worlking #476287

Rikard
Keymaster

Hi!

Did you disable all plugins while adding to your slider? One of them could be causing a caching issue.

Cheers!
Rikard

July 21, 2015 at 5:04 am in reply to: problems with enfold on ipad, padding on each side of screen #476286

Rikard
Keymaster

Hi @mattwilliamsyogi,

Did you try @guenni007 last suggestion and did you have any luck with it?

Regards,
Rikard

July 21, 2015 at 4:56 am in reply to: Upgraded to WP 4.2.2 and enfold is not working ! #476284

Rikard
Keymaster

Hi,

Ok, could you try 755 instead to see if that helps? https://codex.wordpress.org/Changing_File_Permissions

Cheers!
Rikard

July 20, 2015 at 2:38 pm in reply to: I can not change the font #475828

Rikard
Keymaster

Hey blendof!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 20, 2015 at 9:58 am in reply to: Mobile menu & Highlighed Text in Main Nav. #475650

Rikard
Keymaster

Hey!

Glad we could help :-)

Best regards,
Rikard

July 20, 2015 at 9:57 am in reply to: Video Play on Page #475649

Rikard
Keymaster

Hi Courtney!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 20, 2015 at 9:50 am in reply to: Enfold Theme #475648

Rikard
Keymaster

Hi!

If it’s displaying the wrong image, try clearing the Facebook cache by running the URL through this: https://developers.facebook.com/tools/debug/. You could also try to change the image in question to see if you get the results you are after.

Regards,
Rikard

July 20, 2015 at 9:46 am in reply to: Tag search – no results #475646

Rikard
Keymaster

Hi Karl,

Great, glad you got it fixed :-)

Regards,
Rikard

July 20, 2015 at 9:45 am in reply to: Upgraded to WP 4.2.2 and enfold is not working ! #475645

Rikard
Keymaster

Hi!

I imported the default demo and it worked except for the images, could you check the upload rights for your /wp-content/uploads folder please?

Regards,
Rikard

July 20, 2015 at 9:34 am in reply to: icon element – align icon and icon caption #475641

Rikard
Keymaster

Hey user877!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

July 20, 2015 at 9:33 am in reply to: Change padding for a specific page only #475639

Rikard
Keymaster

Hi!

@etheravion, please refer to @user877 suggestion.

Regards,
Rikard

July 20, 2015 at 9:32 am in reply to: Which element is used on Restaurant demo #475638

Rikard
Keymaster

Hey kardemomme!

Just regular layout elements like color sections, 1/5, 3/5 and 1/2. The menus are Catalogue items.

Best regards,
Rikard

July 20, 2015 at 9:28 am in reply to: not able to add plugin or any video #475637

Rikard
Keymaster

Hi shailendra!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Cheers!
Rikard
Author

Posts

Viewing 30 posts - 88,201 through 88,230 (of 93,446 total)

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