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Hi,
Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Marc,
Thanks for your feedback and input. We’ll consider it for future releases of the theme.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardApril 18, 2023 at 8:18 pm in reply to: Download of files for demo Medical Demo didn’t work! You might want to try re #1404849Hi,
Thanks for the login details. The PHP ZipArchive Extension is turned off on your server, please try to activate it to see if that helps. If you don’t know how to do it, then your hosting provider should be able to help you out.
Best regards,
RikardHey Daniel,
I’m not sure if matters, but please try updating the theme first of all. It should probably run fine on PHP 7.2 and WordPress 4.9.
Best regards,
RikardHey Marc,
Please try the following in Quick CSS under Enfold->General Styling:
div[id^="after_section_"] { border-color: transparent; }Best regards,
RikardHi Kerstin,
I’ve edited the CSS I added earlier, so that it doesn’t apply to the mobile menu. Please review your site.
Best regards,
RikardHi,
I tried changing the SKU for the two products in private, but it worked as it expected. Please give us more detailed instructions.
Best regards,
RikardHey vbonora,
Those are server errors, but I can’t say what is causing them unfortunately. I would advise that you reach out to your hosting provider for further help, as it’s the server which is throwing the errors.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that Ismael and @guenni007 could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the screenshot, I can’t reproduce those results on my end though. Did you try loading the site in a private browser window? Also make sure that all caching is cleared and deactivated, and you could try toggling file compression on/off under Enfold->Performance as well.
Best regards,
RikardHi,
I’m not sure if it’s in the documentation to be honest with you, but I’m glad that we could help you out anyway :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardApril 18, 2023 at 7:48 pm in reply to: Errors and website crash while trying to update theme #1404835Hi,
It should not, and the reason why it’s happening is because of the SG Optimiser plugin. The same functionality should be available in the plugin itself.
Best regards,
RikardApril 18, 2023 at 7:46 pm in reply to: Enfold Mega-Menü: horizontalen Abstand zwischen Menüreihen verringern #1404834Hi,
Thanks for that. The images you have used seem to have a lot of white space added to them. Could you try editing that, then upload and add the images again please?
Best regards,
RikardApril 18, 2023 at 9:19 am in reply to: Trying to upgrade from 4.2.4 / “Enfold <= 4.8.3 – XSS vulnerability" #1404792Hi,
Thanks for the update, we’ll keep this thread open for you. Please note that our support for debugging problems caused by third party plugins is limited.
Best regards,
RikardHey Anthony,
You can login with the password in private. I see that your support period has expired, please refer to this if you would like to extend it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. If not, then please ask your question here.
Best regards,
RikardApril 17, 2023 at 8:00 pm in reply to: Errors and website crash while trying to update theme #1404753Hi,
Thanks for the update. Please try to update again, then try to delete the LayerSlider element in question, then add it back and save. If that doesn’t help, then please make sure to turn of JavaScript file compression under Enfold->Performance. If that should not work, then we would have to see the actual problem in order to help you out further.
Best regards,
RikardHi Patrick,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey macjeffff,
8.2 is still pretty new, but Enfold should run on it without any problems. If you should encounter any problems, then I would recommend that you stay on 8.1x for the time being.
Best regards,
RikardHey woogie07,
Please try adding it in a widget in the header: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. There are no logos like that in the theme by default.
Best regards,
RikardHey tobiasfries12,
The latest version of the theme is 5.5. If the updates are not coming through in the theme options, then please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
RikardHi Alan,
Please try to add white space element to the empty cells which contain the background images, then adjust them to suit your needs.
Best regards,
RikardHi,
Thanks for the update. Maybe there’s an alternative plugin which you could use instead?
Best regards,
RikardHey envatotastic9,
It’s not possible to get exactly the same results on all screen sizes when using background images. You could copy the element in question though, then add an image which is better adapted to smaller screen sizes in the new element. You can then hide/show the correct element under Advanced->Responsive in the element options.
Best regards,
Rikard -
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