Page 294 – Support | Kriesi.at – Premium WordPress Themes

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April 19, 2023 at 1:08 pm in reply to: featured images on a blog page #1404935

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 19, 2023 at 1:03 pm in reply to: Adding Colour Section adds light grey line below #1404934

Rikard
Keymaster

Hi Marc,

Thanks for your feedback and input. We’ll consider it for future releases of the theme.

Best regards,
Rikard

April 18, 2023 at 8:18 pm in reply to: What PHP version is recommended? #1404850

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 18, 2023 at 8:18 pm in reply to: Download of files for demo Medical Demo didn’t work! You might want to try re #1404849

Rikard
Keymaster

Hi,

Thanks for the login details. The PHP ZipArchive Extension is turned off on your server, please try to activate it to see if that helps. If you don’t know how to do it, then your hosting provider should be able to help you out.

Best regards,
Rikard

April 18, 2023 at 8:16 pm in reply to: Update process for Enfold 4.5., WP 4.9.22, PHP 7.2 #1404847

Rikard
Keymaster

Hey Daniel,

I’m not sure if matters, but please try updating the theme first of all. It should probably run fine on PHP 7.2 and WordPress 4.9.

Best regards,
Rikard

April 18, 2023 at 8:14 pm in reply to: Adding Colour Section adds light grey line below #1404845
Rikard
Keymaster
Hey Marc,

Please try the following in Quick CSS under Enfold->General Styling:
```
div[id^="after_section_"] {
    border-color: transparent; 
}
```
Best regards,
Rikard
April 18, 2023 at 8:10 pm in reply to: One last thing – Reply to #1403858 / #1403815’ #1404843

Rikard
Keymaster

Hi Kerstin,

I’ve edited the CSS I added earlier, so that it doesn’t apply to the mobile menu. Please review your site.

Best regards,
Rikard

April 18, 2023 at 8:06 pm in reply to: Fatal error saving WooCommerce product #1404842

Rikard
Keymaster

Hi,

I tried changing the SKU for the two products in private, but it worked as it expected. Please give us more detailed instructions.

Best regards,
Rikard

April 18, 2023 at 7:57 pm in reply to: Error console #1404840

Rikard
Keymaster

Hey vbonora,

Those are server errors, but I can’t say what is causing them unfortunately. I would advise that you reach out to your hosting provider for further help, as it’s the server which is throwing the errors.

Best regards,
Rikard

April 18, 2023 at 7:55 pm in reply to: Background image not mobile responsive #1404839

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 18, 2023 at 7:54 pm in reply to: Adding Houzz to Social Media List #1404838

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael and @guenni007 could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 18, 2023 at 7:53 pm in reply to: Responsive Mode is not working – urgent #1404837

Rikard
Keymaster

Hi,

Thanks for the screenshot, I can’t reproduce those results on my end though. Did you try loading the site in a private browser window? Also make sure that all caching is cleared and deactivated, and you could try toggling file compression on/off under Enfold->Performance as well.

Best regards,
Rikard

April 18, 2023 at 7:49 pm in reply to: Pricing table text size #1404836

Rikard
Keymaster

Hi,

I’m not sure if it’s in the documentation to be honest with you, but I’m glad that we could help you out anyway :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 18, 2023 at 7:48 pm in reply to: Errors and website crash while trying to update theme #1404835

Rikard
Keymaster

Hi,

It should not, and the reason why it’s happening is because of the SG Optimiser plugin. The same functionality should be available in the plugin itself.

Best regards,
Rikard

April 18, 2023 at 7:46 pm in reply to: Enfold Mega-Menü: horizontalen Abstand zwischen Menüreihen verringern #1404834

Rikard
Keymaster

Hi,

Thanks for that. The images you have used seem to have a lot of white space added to them. Could you try editing that, then upload and add the images again please?

Best regards,
Rikard

April 18, 2023 at 7:44 pm in reply to: Full screen hamburger menu with video background #1404833

Rikard
Keymaster

Hi Rob,

We’ll keep this thread open for you and @guenni007 :-)

Best regards,
Rikard

April 18, 2023 at 9:19 am in reply to: Trying to upgrade from 4.2.4 / “Enfold <= 4.8.3 – XSS vulnerability" #1404792

Rikard
Keymaster

Hey bingregister126,

Please see link in private.

Best regards,
Rikard

April 18, 2023 at 9:07 am in reply to: Bug in latest enfold version #1404791

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you. Please note that our support for debugging problems caused by third party plugins is limited.

Best regards,
Rikard

April 18, 2023 at 8:51 am in reply to: Forum Registration doesn't work #1404789

Rikard
Keymaster

Hey Anthony,

You can login with the password in private. I see that your support period has expired, please refer to this if you would like to extend it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. If not, then please ask your question here.

Best regards,
Rikard

April 17, 2023 at 8:00 pm in reply to: Errors and website crash while trying to update theme #1404753

Rikard
Keymaster

Hi,

Thanks for the update. Please try to update again, then try to delete the LayerSlider element in question, then add it back and save. If that doesn’t help, then please make sure to turn of JavaScript file compression under Enfold->Performance. If that should not work, then we would have to see the actual problem in order to help you out further.

Best regards,
Rikard

April 17, 2023 at 7:45 pm in reply to: Farbschema wird nicht korrekt gespeichert #1404750

Rikard
Keymaster

Hi Patrick,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

April 17, 2023 at 7:44 pm in reply to: Alternate background color with Webnus MEC plugin #1404749

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 17, 2023 at 7:44 pm in reply to: Header background color #1404748

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 17, 2023 at 7:43 pm in reply to: What PHP version is recommended? #1404747

Rikard
Keymaster

Hey macjeffff,

8.2 is still pretty new, but Enfold should run on it without any problems. If you should encounter any problems, then I would recommend that you stay on 8.1x for the time being.

Best regards,
Rikard

April 17, 2023 at 7:41 pm in reply to: Adding extra logo in the header #1404746

Rikard
Keymaster

Hey woogie07,

Please try adding it in a widget in the header: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. There are no logos like that in the theme by default.

Best regards,
Rikard

April 17, 2023 at 7:39 pm in reply to: Enfold Parallax Demo not in Demo-List #1404745

Rikard
Keymaster

Hey tobiasfries12,

The latest version of the theme is 5.5. If the updates are not coming through in the theme options, then please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

April 17, 2023 at 7:38 pm in reply to: Image size – Grid Row – Mobile #1404744

Rikard
Keymaster

Hi Alan,

Please try to add white space element to the empty cells which contain the background images, then adjust them to suit your needs.

Best regards,
Rikard

April 17, 2023 at 7:30 pm in reply to: Bug in latest enfold version #1404742

Rikard
Keymaster

Hi,

Thanks for the update. Maybe there’s an alternative plugin which you could use instead?

Best regards,
Rikard

April 17, 2023 at 7:29 pm in reply to: Background image not mobile responsive #1404741

Rikard
Keymaster

Hey envatotastic9,

It’s not possible to get exactly the same results on all screen sizes when using background images. You could copy the element in question though, then add an image which is better adapted to smaller screen sizes in the new element. You can then hide/show the correct element under Advanced->Responsive in the element options.

Best regards,
Rikard

April 17, 2023 at 7:26 pm in reply to: Pricing table text size #1404739
Rikard
Keymaster
Hey René,

Did you try adding the text that you want smaller on a different row below the pricing row? If you want to keep the text in the same cell, then you can format the text like this instead:
```
<span style="font-size:14px;">per kwartaal</span>
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,791 through 8,820 (of 93,423 total)

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