Page 2908 – Support | Kriesi.at – Premium WordPress Themes

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July 17, 2015 at 11:43 am in reply to: Post Slider element hover customization #474825

Rikard
Keymaster

Hey Jagrav!

Not sure if that can be done, could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

July 17, 2015 at 11:42 am in reply to: Mulitple Demos for reverse engineering #474824

Rikard
Keymaster

Hi!

Ok great, glad you got it fixed. Please let us know if you should need the shortcodes.

Cheers!
Rikard

July 17, 2015 at 11:39 am in reply to: YouTube Embed Video Is Not Shrinking Properly. #474821

Rikard
Keymaster

Hey sethriley!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Cheers!
Rikard

July 17, 2015 at 11:37 am in reply to: Problem getting sidebar widget padding to match on blog area and home page area #474815
Rikard
Keymaster
Hi ACNLatitudes!

Please try the following in Quick CSS under Enfold–>General Styling:
```
#text-52 {
display:none !important;
}

#am4login-9 {
padding-top:0px !important;
}
```
The #text-52 section seems to be empty to you might want to remove that.

Cheers!
Rikard
- This reply was modified 10 years ago by Rikard.
July 17, 2015 at 11:32 am in reply to: Updating Enfold in Wampserver #474811

Rikard
Keymaster

Hi!

Glad you got it fixed. I think you might have to update manually when working on a local server.

Regards,
Rikard

July 17, 2015 at 11:10 am in reply to: Default Editor with debug must be turned on in order to view discussion/comments #474795

Rikard
Keymaster

Hi evangray123!

That sounds strange, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 17, 2015 at 11:09 am in reply to: [resolved] Odd issue with content transparency #474794
Rikard
Keymaster
Hi chickeringco!

Please try the following CSS:
```
.main_color, .container_wrap{
background-color:transparent !important;
}
```
Best regards,
Rikard
July 17, 2015 at 11:04 am in reply to: Turn Video Zoom Off #474793

Rikard
Keymaster

Hi ConductorInc!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

July 17, 2015 at 11:01 am in reply to: How to quit padding top and bottom on color section? #474792

Rikard
Keymaster

Hi genarojrs!

Which section do you want to remove the padding from? Please provide us with a screenshot to avoid any confusion.

Regards,
Rikard

July 17, 2015 at 10:55 am in reply to: Issues with the header on mobile #474786

Rikard
Keymaster

Hi genarojrs!

There seems to be an empty color section looking at the code. I wanted to log in and check but the regular WordPress login page isn’t working, could you link to the correct one please?

Best regards,
Rikard

July 17, 2015 at 10:47 am in reply to: Problems using advanced layout editor on post #474781

Rikard
Keymaster

Hi genarojrs!

That is the expected behaviour using the ALB for posts, you will have to add everything to the page manually although there are elements like Social Share Buttons to mimic a “regular” post. If you want the regular look in your post the please us the default editor.

Cheers!
Rikard

July 17, 2015 at 10:39 am in reply to: Masonry Gallery (Custom thumbnail size) #474774

Rikard
Keymaster

Hi!

Please send us links so that we can have a closer look. Screenshots might help us to understand better as well.

Regards,
Rikard

July 17, 2015 at 10:34 am in reply to: Error when updating theme #474767

Rikard
Keymaster

Hi!

The settings in theme options will be safe but if you have made changes to the themes core files then they will be overwritten.

Best regards,
Rikard

July 17, 2015 at 10:27 am in reply to: Image Upload Error #474766

Rikard
Keymaster

Hey!

Did you have any CSS customisations in the theme before updating? If so they were overwritten. Do you have any screenshots of how it should look like?

Best regards,
Rikard

July 17, 2015 at 10:23 am in reply to: Animated Numbers not always loading #474765

Rikard
Keymaster

Hey!

It’s working fine on my end using latest version of Chrome, in what browsers are you getting this error?

Regards,
Rikard

July 17, 2015 at 10:21 am in reply to: 404 Page #474764

Rikard
Keymaster

Hey!

If you open up 404.php you will see <div class='container'> on row 22, anything inside that would be equal to being inside of a 1/1.

Regards,
Rikard

July 17, 2015 at 10:12 am in reply to: images not displaying in mobile #474762

Rikard
Keymaster

Hi!

Your image urls all seem to be https but you don’t seems to have SSL on the site? The images will work if you remove https and replace it with http.

Regards,
Rikard

July 17, 2015 at 9:58 am in reply to: Title Lightbox #474759
Rikard
Keymaster
Hey wendyaarts!

The arrows are not showing because the background has been set to white, please try this in Quick CSS:
```
.mfp-zoom-in.mfp-ready.mfp-bg {
  background: #ddd !important;
}
```
Cheers!
Rikard
July 17, 2015 at 9:43 am in reply to: Add to cart Button #474751

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 17, 2015 at 9:42 am in reply to: container appears outside the wrap_all div / container #474748

Rikard
Keymaster

Hey!

Could you try to enable debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. Then copy the shortcode of the page you are having problems with to a new one. Create the new one and add some basic element then save and publish the page, view it to make sure it looks like expected. Then paste the shortcode to it and save. I think that will solve your problem.

Cheers!
Rikard

July 17, 2015 at 9:36 am in reply to: Slider have responsive problem #474747

Rikard
Keymaster

Hey!

Yes that might be a good solution to your problems, we can help you out hiding it with CSS if you should have the need for that.

Best regards,
Rikard

July 17, 2015 at 9:34 am in reply to: Advanced Slider with Boxed Layout #474746

Rikard
Keymaster

Hey!

It looks to be filled on my end, or do you mean vertically? Please send a screenshot highlighting what you would like to change.

Best regards,
Rikard

July 17, 2015 at 9:25 am in reply to: custom sidebar widget and menu not working properly #474745

Rikard
Keymaster

Hi!

I checked the first of the one’s you are having problems with and you are using a color section which is a full width element so the sidebar will display below it. Please remove the surrounding color section and it should display as you want it to.

Cheers!
Rikard

July 17, 2015 at 9:16 am in reply to: Layerslider previews not worlking #474743

Rikard
Keymaster

Hey!

Sounds like something went wrong during an update, could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP?
http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

July 17, 2015 at 9:14 am in reply to: Date in Google snippet, yoast plugin #474742

Rikard
Keymaster

Hey WolfvanHaeren!

I’m not sure why that is happening but I don’t think it’s theme related, maybe you can try to look for the answer over at Yoast’s? http://kb.yoast.com/

Regards,
Rikard

July 17, 2015 at 8:52 am in reply to: Custom Background Image #474733

Rikard
Keymaster

Hi!

There’s no real recommended size since there are a lot of different screen sizes, but you should probably try to keep it above 1500 pixels.

Cheers!
Rikard

July 17, 2015 at 8:44 am in reply to: Enfold + Woocommerce "Sidebar on Smartphones" issues #474729

Rikard
Keymaster

Hey mikebackhouse!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 17, 2015 at 8:39 am in reply to: Move left .av_one_third to bottom on Mobile #474724

Rikard
Keymaster

Hey Christian!

I think the easiest option would be to copy the whole section and rearrange the new one to how you would like it to look on mobile, and then hide it for all screen sizes except mobile and vice versa for the other section. Would you be ok with that? Please let us know if you should need any help with the CSS for hiding/showing the sections.

Regards,
Rikard

July 17, 2015 at 8:34 am in reply to: Rearrange logo and menu on right sidebar layout #474723

Rikard
Keymaster

Hi!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

July 17, 2015 at 8:32 am in reply to: Enfold Blog Layout format not taking effect for Single Author, Small Preview Pic #474722

Rikard
Keymaster

Hi!

I’m not sure what’s going on there, could you try to disable all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard
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Posts

Viewing 30 posts - 87,211 through 87,240 (of 92,336 total)

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