Page 2909 – Support | Kriesi.at – Premium WordPress Themes

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August 23, 2015 at 6:42 am in reply to: No asterisk on the phone. #491812

Rikard
Keymaster

Hi,

The asterisks are showing fine on my end as well using latest version of Chrome on iphone 4. Could you try emptying your browser cache and reload a few times to see if that helps?

Regards,
Rikard

August 23, 2015 at 6:38 am in reply to: Margins/padding for testimonials #491811

Rikard
Keymaster

Hi bingisser,

I couldn’t see any testimonials on the page you linked, could you link directly to the page please?

Best regards,
Rikard

August 23, 2015 at 6:35 am in reply to: Payment methods missing in woocommerce enfold #491809

Rikard
Keymaster

Hi wegotthat,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 23, 2015 at 6:34 am in reply to: modify image transition grid-image avia-hover-fx #491808

Rikard
Keymaster

Hi israelaw,

Please refer to this post: https://kriesi.at/support/topic/posts-galery-blackwhite-pictures-on-hover/#post-482910

Best regards,
Rikard

August 23, 2015 at 6:27 am in reply to: Logo shrinks in Safari #491807

Rikard
Keymaster

Hi,

I had a look at your code but I couldn’t find what is causing it, I would recommend you to remove all of your customisations and add them one by one to see which one is causing the problem.

Best regards,
Rikard

August 23, 2015 at 6:24 am in reply to: Google chrome issue with headline rotator now.. #491805

Rikard
Keymaster

Hi,

Ok, thanks for letting us know. Hope to get this issue fixed as soon as possible…

Best regards,
Rikard

August 23, 2015 at 6:22 am in reply to: Losing Responsiveness & Styling Halfway Down the Page #491804
Rikard
Keymaster
Hi Bricar77,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
#after_section_5 .av_one_half {
    width: 100% !important;
}
}
```
Best regards,
Rikard
August 23, 2015 at 6:17 am in reply to: Full width slider – Image Position #491803

Rikard
Keymaster

Hi M1000000,

Could you link to a page where we can see the slider and provide us with a screenshot of what you are trying to achieve please?

Regards,
Rikard

August 23, 2015 at 6:11 am in reply to: Download of version 3.0.2? #491802

Rikard
Keymaster

Hi,

I’ve sent you the file via Sprend.

Best regards,
Rikard

August 23, 2015 at 6:07 am in reply to: Display Post Excerpt #491801

Rikard
Keymaster

Hi,

Glad you found it, please let us know if you should need any more help on the topic.

Best regards,
Rikard

August 23, 2015 at 6:00 am in reply to: Where does this css come from? #491800

Rikard
Keymaster

Hi codecreative,

The border colour is white on my end, I’m guessing you got it fixed?

Best regards,
Rikard

August 22, 2015 at 11:30 am in reply to: Website on mobile scrolls to the right #491709
Rikard
Keymaster
Hi,

Looks like this:
```
@media only screen and (max-width: 1135px) {
#advanced_menu_toggle {
    display: block;
}
}
```
Best regards,
Rikard
August 22, 2015 at 11:25 am in reply to: Problems with Editor #491708

Rikard
Keymaster

Hey,

We have confirmed that this is a bug introduced in the latest version and we’re working on a fix which should be available during the weekend or early next week. Sorry for the problems and please bare with us until the fix is available.

Regards,
Rikard

August 22, 2015 at 11:21 am in reply to: Editor Generating Extra Nested Tags #491706

Rikard
Keymaster

Hi JeeBar,

Unfortunately it looks like this bug was introduced in the latest version, we are working on a fix and it will hopefully be available during the weekend or early next week. Please bare with us.

Thanks,
Rikard

August 22, 2015 at 11:09 am in reply to: Possible to do image or custom overlays of the fullscreen slider? #491704

Rikard
Keymaster

Hey pristineio,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 22, 2015 at 11:06 am in reply to: Fatal Error updated to 3.3 and WP 4.3!!!! !important #491703

Rikard
Keymaster

Hi,

There is actually a newer version out already with a few minor fixes, 3.3.1. Glad you got it fixed and thanks for reminding us to read the threads.

Best regards,
Rikard

August 22, 2015 at 11:02 am in reply to: Problems with Editor #491702

Rikard
Keymaster

Hi again,

It seems I could reproduce it and I’m waiting for the other moderators to confirm.

Thanks,
Rikard

August 22, 2015 at 10:55 am in reply to: Problems with Editor #491701

Rikard
Keymaster

Hi,

I couldn’t reproduce the error on my local installation, is there a step-by-step on how to reproduce? I tried logging into your site but there is a password before reaching the login screen, could you provide us with the details for that as well please?

Thanks,
Rikard

August 22, 2015 at 10:50 am in reply to: custom.css are not completely rendered at mobile view #491700
Rikard
Keymaster
Hey COLORIT,

You’ve put the CSS within a media query telling it to only apply above 1140 pixels:
```
@media only screen and (min-width: 1140px) {
#farbboxmitstreifen {
    background: none repeat scroll 0 0 #efe7ee;
    margin-top: 10px;
    overflow: hidden;
    padding: 15px;
    border-left: 6px solid #ADA7AF;
    padding-left: 30px;
}
}
```
Remove the media query and it should apply to all screen sizes.

Regards,
Rikard
August 22, 2015 at 7:46 am in reply to: 3.3 update problem – Widget: Latest News – Categories are not there #491686

Rikard
Keymaster

Hi,

Glad the fix worked :-)

Please let us know if you should have any further problems.

Regards,
Rikard

August 22, 2015 at 6:56 am in reply to: problem with home page #491682

Rikard
Keymaster

Hi melimelow,

You don’t need to open more threads for the same issue. You are most likely getting cached results as all the moderators who have replied to your previous thread are getting the same results. Please try a different computer or browser.

Thanks,
Rikard

August 22, 2015 at 6:49 am in reply to: EMERGENCY – Page NOT Displaying #491681

Rikard
Keymaster

Hi,

Please try to activate debug mode to see your shortcode and then copy the shortcode to a new page to see if that helps: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Rikard

August 22, 2015 at 6:37 am in reply to: problem with colors enfold menu hoover effect. #491679

Rikard
Keymaster

Hi,

I’m not quite sure what you mean by that, you are getting a page which does not exist when going to your URL? If so you are definitely getting cached results. Please try another computer from where you have never visited the site in question.

Thanks,
Rikard

August 22, 2015 at 6:32 am in reply to: Align stripe button [] #491678
Rikard
Keymaster
Hi,

Looks like you’ve added some padding to the containing div, try the following in Quick CSS:
```
@media only screen and (max-width: 767px) {
.page-id-17312 .avia-builder-el-120 {
    padding: 0px 0% 0px 0%;
}
}
```
Thanks,
Rikard
August 22, 2015 at 6:23 am in reply to: Possible bug with list elements in promo box #491677

Rikard
Keymaster

Hi wildflowermeadows,

Could you try updating to the latest version of the theme, 3.3.1, to see if that helps?

Best regards,
Rikard

August 22, 2015 at 6:18 am in reply to: Move ajax portfolio preview up higher #491674
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
 .avia-fullwidth-portfolio .portfolio_preview_container {
    margin-top: 0px !important;
}
```
```
 .avia-fullwidth-portfolio .sort_width_container {
    border-top-width: 0px !important;
}
```
```
.avia-fullwidth-portfolio #js_sort_items {
    text-align: left !important;
}
```
Best regards,
Rikard
- This reply was modified 10 years, 8 months ago by Rikard.
August 22, 2015 at 6:08 am in reply to: Changing the "default font size" in a text box doesn't do anything #491672
Rikard
Keymaster
Hi,

Unfortunately they will go back to a default setting, most likely larger than your current setting. But you could try removing the advanced styling setting and add the following to Quick CSS to see if the settings for Special Headings will override it:
```
h1 {
font-size:20px;
}
```
Regards,
Rikard
August 21, 2015 at 12:34 pm in reply to: How to activate the scrolling effect in ONE PAGE mode? #491325

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 21, 2015 at 12:31 pm in reply to: Error Column on Mobile #491317

Rikard
Keymaster

Hi,

The code Yigit gave you previously: https://kriesi.at/support/topic/error-column-on-mobile/#post-490137. Did you try it and did you have any luck with it?

Best regards,
Rikard

August 21, 2015 at 12:21 pm in reply to: Change BG Colors in alternative menu widget #491307

Rikard
Keymaster

Hi Freek,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard
Author

Posts

Viewing 30 posts - 87,241 through 87,270 (of 93,577 total)

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